Printable View
Hello all. My name is Danny. I own this account EvulDeeds.
I want my account to have a permanent lock so no one can use (not even me).
I have personal reasons for it, being negative, and positive in some ways. But please, ban this account permanently, if possible. Thank you!
Contact support:
Cog icon --> Help & Support --> Report an Issue --> Other problem.
Some people, and what they need to do to stop playing the game.
or this guy is trying to lock someone out of there account
I've been having this problem for a while (a month or so). Someone gained accessed to my GC info (not sure how) and it's really frustrating that my account is being compromised. I've sent a support ticket a couple weeks ago and I've gotten a reply, and sent all my credentials, and given proof of ownership.
I find it ridiculous that entering your Game Center info on a new device automatically loads the village every time the application opens. Even if you change your GC info. You can just press "cancel" on the pop-up where it asks you to sign in and can still move on to your village. I believe Supercell should definitely fix this problem, because I'm certainly not the only one experiencing this problem.
On another note Supercell really has to improve their customer support service :/. Hearing about people waiting over half a year for a reply is kind of ridiculous. With the amount of money they make, can't they take a very tiny portion of it and improve their customer support service? It's honestly lacking.
Half a year? Maybe 1 or 2 that get totally lost in spam.Quote:
Originally Posted by EvulDeeds
I'm sure you've seen people posting that they've been waiting 6-7 months for a reply.
yeha, i've seen 1, they were caught in spam.Quote:
Originally Posted by EvulDeeds
i can make that 2. I submitted a ticket in March of 2013 after an update got a bunch of us stuck on the loading screen. I received a reply from SC support in Sept 2013 and even then it was a "since this ticket is so old, we are going to assume it is solved and close it. If you still have a problem please submit a new ticket!!!" Like after waiting 6 months I would just get back i to line up. That response time was before android and clan wars, in short their customer service has always been atrocious, there is no excuse for it and telling people to be patient is a complete joke.Quote:
Originally Posted by shivampaw
personally if I ever have a problem again that means I need to contact support I am just going to quit. 2 yrs of playing or not. It's not worth my time and effort to get a response.
actually make that 3. My niece just reminded me she has lost her village in December and still hasn't been taken care of but since she isn't on the forums who cares about her.
Quote:
Originally Posted by EvulDeeds
Your forum account? Then yeah that's no problem.
Your in game account? 100% nope.
Not my forum account obviously. Oh well, hopefully Supercell locks my CoC account and sends an access code to me.Quote:
Originally Posted by sneakymaori
You got your answer. They won't lock it and give you an access code...Quote:
Originally Posted by EvulDeeds
Even if it was allowed, it will be hard. You have to prove the account was yours. It just seems easierto delete the app.
I hate to say this but I've just had a response from a request sent in October last year and today I had a reply.Quote:
Originally Posted by shivampaw
A polite email apologising for the request being lost in the system.
And what was the problem?Quote:
Originally Posted by Etesia
if you PM me I'll send you a copy :)Quote:
Originally Posted by shivampaw