Hi lost village
my ticket:#4595269
Name of village: dRfcy
Lost: 15th July 2014
Name of clan: 古镇【同欢会】
Village not restored and no reply apart from automated response
Printable View
Hi lost village
my ticket:#4595269
Name of village: dRfcy
Lost: 15th July 2014
Name of clan: 古镇【同欢会】
Village not restored and no reply apart from automated response
Hi,
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------
You can hear the same sort of reply from a mod here: http://forum.supercell.net/showthrea...=1#post2293020
And from staff here: http://i.gyazo.com/9fce64f6affbb9bede7e8c2413929fdd.png
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Please be patient, I know it's frustrating. Support have recently been bombarded with all sorts of tickets and then those people send mltiple tickets which doesn't help. I am sure Support are doing all they can to solve these tickets. As long as you have a ticket number you are in the queue and all you can do is wait.
From what I have recently seen the situation seems to be improving and tickets are getting answered but please be patient.
Before the clan wars updates tickets were getting solved by the 4 weeks mark, unfortunately that has increased.
Support are answering tickets. The amount of people who you see complaining here is a tiny tiny fraction of how many tickets support get a day. The tickets they solve aren't always from forumers, they might be other members who are waiting without complaining. You need to be patient.
As long as you have your ticket number you are in the queue :)
Shiv
可以听到相同的排序答复的从一个模在这里:http://forum.supercell.net/showthrea...=1#post2293020而从员工 要有耐心,我知道这是令人沮丧的。支持最近被轰炸的各种门票,然后那些人送mltiple门票不帮助。我肯定支持都在竭尽所能,解决这些门票。只要你有一个准考证号你是在队列中,你所能做的就是等待。从我最近看到的情况似乎有所改善和门票都得到回答,但请耐心等待。在氏族战争中的更新票是得到解决了4周大关,可惜已经增加。支持是在回答门票。你看到这里抱怨的人谁的金额是多少门票如何支持获得一天一个微小的极小一部分。他们解决了门票并不总是从forumers,他们可能是谁在等待而不抱怨其他成员。你需要有耐心。只要你有你的准考证号你是在队列中西瓦 [/ QUOTE]
:)
Hope can help me to hurry back, thank you!