After 2 months waiting of my ticket, I got an reply frexked me out
Please read the following reply. Do you want me to wait another 2 months? Hell no.
Jun 26 13:44 Hey Kenny,
Thanks for getting in touch! My sincerest apologies for the huge delay in my reply. Unfortunately, your message was lost in our system and I could recover it just now.
I sincerely hope that you have resolved this issue by now. Do you still require our assistance? Let me know!
Don't hesitate to contact me for any other questions or problems you may be having, I'm always happy to help.