Supercell Support?

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July 5th, 2014
dragonhealers

Supercell Support?

Do any of you know Supercell's support e-mail? I need to ask them something.
July 5th, 2014
Iblob

Go to their website and click the big button that says support.
July 5th, 2014
Lexthetrex

Quote:

Originally Posted by Iblob

Go to their website and click the big button that says support.

Lol very true.
July 5th, 2014
dragonhealers

Well maybe if you tapped that 'big button' BEFORE answering then you would notice there isn't an email.
July 5th, 2014
Harrisman24

Quote:

Originally Posted by dragonhealers

Well maybe if you tapped that 'big button' BEFORE answering then you would notice there isn't an email.

I don't believe there is an email, as such. If you need to report something, then click on the cog in-game, click help and support at the bottom, then on more help

:)
July 5th, 2014
Lloopy14

You can send an email to them by clicking settings, Help & Support then report an issue... they have several options you can chose from depending on your query. It automatically opens an email for me with pre-populated data which you do not delete. You can then write your query.

You then wait several weeks / couple months for them to get back to you at which point you will have forgotten not only what your query was but that you had even sent an email in the first place.

EDIT: Due to current volume the current estimated wait time is expected to take up to 12 months not a couple of months. By this time you will be probably wondering who this 'supercell' is, who used your email account to contact them.....
July 5th, 2014
Liderc

Expect a wait time of over a month at minimum.
July 5th, 2014
MasterKilde

Quote:

Originally Posted by Lloopy14

You can send an email to them by clicking settings, Help & Support then report an issue... they have several options you can chose from depending on your query. It automatically opens an email for me with pre-populated data which you do not delete. You can then write your query.

You then wait several weeks / couple months for them to get back to you at which point you will have forgotten not only what your query was but that you had even sent an email in the first place.

Expect this to be a year now.
With all those reporting that their heroes are mailfunctioning :rolleyes:
July 5th, 2014
Lloopy14

Quote:

Originally Posted by MasterKilde

Expect this to be a year now.
With all those reporting that their heroes are mailfunctioning :rolleyes:

My mistake..... will edit.
July 5th, 2014
ClashWithQuan

Is there a phone number where I can call Supercell? I've looked all over the Internet and I can't find a number.
July 6th, 2014
dragonhealers

Quote:

Originally Posted by Lloopy14

You can send an email to them by clicking settings, Help & Support then report an issue... they have several options you can chose from depending on your query. It automatically opens an email for me with pre-populated data which you do not delete. You can then write your query.

You then wait several weeks / couple months for them to get back to you at which point you will have forgotten not only what your query was but that you had even sent an email in the first place.

EDIT: Due to current volume the current estimated wait time is expected to take up to 12 months not a couple of months. By this time you will be probably wondering who this 'supercell' is, who used your email account to contact them.....

Quote:

Originally Posted by Liderc

Expect a wait time of over a month at minimum.

Quote:

Originally Posted by Harrisman24

I don't believe there is an email, as such. If you need to report something, then click on the cog in-game, click help and support at the bottom, then on more help

:)

thanks

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