yea ur right. I know all details only for account that has all paymentsQuote:
Originally Posted by LilBabyBudgie
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yea ur right. I know all details only for account that has all paymentsQuote:
Originally Posted by LilBabyBudgie
If you search up your G+ name on google! can you find your account and see your email address?Quote:
Originally Posted by Equilibrium
I really doubt Google would publicly show people's email's lolQuote:
Originally Posted by LilBabyBudgie
Depends on your privacy settings ;)Quote:
Originally Posted by shivampaw
no.Quote:
Originally Posted by LilBabyBudgie
from their privacy policy.
They don't reveal emails ;)Quote:
Information that we share
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I tried to find it, but Google is morally killing me. Like I said, I don't used Account that have all progress saved(It was created specially for a game and only) so I wasn't really in that account. I didn't changed settings that's why Google is pain in the ♥♥♥..Quote:
Originally Posted by shivampaw
Im afraid, aswell as being a google policy, it could be potentially breaking the law revealing private email addresses without the persons consent, the only people who have the power to do this are the government. If you were worried about losing your account, you should have made it easier to find.Quote:
Originally Posted by Equilibrium
I know. But who could predict that android update will crush my phone and Sony center will delete all data from it...Quote:
Originally Posted by EpicChris
Hi,
http://forum.supercell.net/showthrea...illage-Problem
Just wanted to show you this.
So all this waiting is just a waste of time? and why then all payments are on edleshij@gmail.com but all game saved on "Vasja Petrovich" acc? :@
Well I have kinda been saying that...Quote:
Originally Posted by Equilibrium
Because you bought the gems on that gmail account.
allright, then why all data saved on another account? holly ♥♥♥♥...
It's difficult to explain. The end line is you need to remember what account you used and remember the details for it.Quote:
Originally Posted by Equilibrium
I can't remember anything!!!Quote:
Originally Posted by shivampaw
I entered in the game with #edleshij@gmail acc. (Before I never used Google+) so it demanded to create Google+ page.
I logged in with this account, popup showed up and asked to fill #Name and #Surname, where I typed "Vasja Petrovich"
and I saved it! After this, comes up another popup to give name to your village, I writed "vasja" and since that day, I never have been Disconnected, I never been unlinked with this account, and the most annoying thing, I never used that account. That's why I can't remember anything about it..
And as I know, supercell doesn't do any refunds, so I can't get any help. They will not recover my village and I'm damn sure they wouldn't refund my 230 euros.. Is it true that I have nothing left???
Anyone can answer two posts above this?:confused:
Quote:
Originally Posted by Equilibrium
They won't refund you.Quote:
Originally Posted by Equilibrium
Unless you remember the details you are sorry to say, left with no chance of getting it back.
google wouldn't help me either because they wouldn't answer any questins.... so i've lost all... :mad:Quote:
Originally Posted by shivampaw
Sorry, but such is life :(Quote:
Originally Posted by Equilibrium
there is nothing that i can do about it even with all those payments... almosts 300 dollars thrown away...Quote:
Originally Posted by shivampaw
Sorry, there just isn't anything you can do. If there was I would have told you.Quote:
Originally Posted by Equilibrium
I know shiv. thanks a lot.Quote:
Originally Posted by shivampaw
No problem.Quote:
Originally Posted by Equilibrium
Have fun in life :)
Thank you :) maybe, someday, I will start play again..Quote:
Originally Posted by shivampaw
Hi there, just checking in , been waiting 6 weeks now, hope things may happen for my son soon, anyone had any joy in getting their village back ?Quote:
Originally Posted by 12grayclouds
yeah, someone got village back, but after 3 months :D support sucks
hmm, reching the 3 months mark very soon... 12 weeks today. still no sign from support.
I've seen some people, who've waited 3+ months, get a response that said that their request got lost in spam or something like that. For me it'll be 14 weeks tomorrow and I actually got a response on July 4th that my request has been passed on to a specialized support team but haven't heard from them since. Though they did check my ticket again 10 days ago since there was activity on it then. Starting to lose all hope on ever getting my village back.Quote:
Originally Posted by Cdoeschi
Yes same, had the email it had been passed on so that was a glimmer of hope, still keeping my fingers crossed:oQuote:
Originally Posted by Seze
My village has been restored today. Took 12 weeks and 1 day... (#3276076)Quote:
Originally Posted by Cdoeschi
Clash on!
It's been almost a month since I sent in my help request. I know it takes a while but couldn't they send a message when they could possible get to your request. This is getting ridiculous. My request was sent July 5th. It is the end of July now.
Been waiting for 12 weeks without any info from SC and all of sudden, a mail with the village code and the village is successfully restored... you need to be patient, I fear. Hope you get your village back soon.
5 weeks of waiting for now..
Finaly got answer from supercell after 47 days. Village isn't restored yet, Arvin asked if I still need a help.:)And there is one weird thing about my ticket, It's marked as "Solved" while it's not.
I think this thread is just proof supercell needs more support.
That's a downer for him lolQuote:
Originally Posted by shivampaw
My village is restored. 'm very happy and I wanna tell all of you, thanks for support :)
Great news!Quote:
Originally Posted by Equilibrium
Great to hear! Clash onQuote:
Originally Posted by Equilibrium
SuperCell can restore Linked to G+/GC village :)
Just got our village back, 68 days , thanks to support for restoring my sons pride and joy ;)
Great news!;)Quote:
Originally Posted by 12grayclouds
now im waiting reply from supercell, lost villageQuote:
Originally Posted by KL597
its possible i can get back my id? my coc id game not link with game centre..i lost my village when log in game centre and accidently loading other id register with game centre...anyone, can help meQuote:
Originally Posted by Mamang014
Wow those are horrible stats on the poll results. I've heard tech support was bad on returning responses, but damn. Shame on you Supercell. You've probably grossed more money from this single game than anyone ever has from any game before it, and I'm sure your trying to help to whatever degree, but the level of tech support should mirror how much money you receive from your client base. I love this game, don't get me wrong, but as the saying goes, might doesn't make right. Just because a few people are miniscule in the grand scheme of things, doesn't mean they should be ignored for extended periods of time. To say the least, someone from your team should take a moment to address threads like these and not simply ignore it. Even a simple "we are doing the best we can", and give a rough approximation as to how long it could take to address these concerns or any concern. You've given us an outstanding game, but i think the world has paid you handsomely for you to take a moment, and not leave the individuals which need your assistance just pending because you are too busy attending to other matters. From the sound of how much the company makes, if you cannot attend to each individual with your current staff, as business owners you should expand to hire more customer service representatives, if for nothing else, than to appease the masses with a relatively reasonable response time. Lord knows you can afford it.
Who would be the CEO of Supercell? Because that is who these grievances really need to be going to.
I had to edit. Well no wonder there backlogged. From every bit of research i did. There have been approximately 150 to 200 employees working for Supercell. Generously, compare that to the millions and millions of players worldwide. No wonder the response time is horrible. Supercell needs to expand, that's usually what happens when any company breaks through with soaring bottom lines, they expand, and we all know supercell can afford it.