Old broken android to new android, strange problem getting old village back...

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June 19th, 2014
Siusum

Old broken android to new android, strange problem getting old village back...

Hi,

I originally had a village that progressed to TH9 on my old phone.
It was linked both on FB and G+.

It was damaged and couldn't be turned on anymore so I purchased a new phone, also android.

Long story short, I've tried everything possible I could...followed several instructions from the staff here still no luck.

The weirdest part is that when I'm trying to log in to my correct G+ account it just keeps repeating asking to choose the email, I picked and clicked done, the choose account window just pops again and again repeating the same process.

I am 100% sure it was the correct G+ account that I previously saved the game on. I could log into any new G+ that I have no problem, just that one I had with my old village.

Anyone knows how can I get my old village back?

Hate to say but I'm with most people, spent quite a lot of cash in the game and I just purchased another $100 worth of GCs ready to push TH10... now this problem...

On a bright side, atleast I didn't spend all the money and buy the gems in game yet....:p
June 19th, 2014
shivampaw

Hi,

Please remove the G+ account from your device and then restart it, uninstall clash, reinstall it, add the G+ account back and then try.
June 19th, 2014
Siusum

Shiv,

It's still the same.

The window that asks me to choose account just keeps repeating even though I picked the right G+ account...
June 20th, 2014
Siusum

Anyone else has this problem?

Hate to lose all my progress but if all comes down to this then I'm just gonna call it quits...
June 20th, 2014
shivampaw

What device is the android?
June 20th, 2014
Siusum

Old broken one was note 2

New one is htc one m8
June 20th, 2014
shivampaw

Quote:

Originally Posted by Siusum

Old broken one was note 2

New one is htc one m8

I think the fault lies within the m8 - there was a thread earlier about a problem with it.
June 21st, 2014
Siusum

Where is the thread? Tried to search but couldn't find it.
June 21st, 2014
shivampaw

I'm not going to be able to find it unfortunately. It was ages ago.

Have you been able to try a different device?
June 21st, 2014
Siusum

No I don't.

Anyway thanks for your help.

Gonna just quit and spend my time on something else.
June 21st, 2014
shivampaw

Quote:

Originally Posted by Siusum

No I don't.

Anyway thanks for your help.

Gonna just quit and spend my time on something else.

Oh well.

Sorry.
June 21st, 2014
Siusum

Np Shiv not ur fault, appreciate ur effort man.
June 21st, 2014
shivampaw
Quote:

Originally Posted by Siusum

Np Shiv not ur fault, appreciate ur effort man.

Are you running the latest version of:
1. Clash
2. G+
3. Google Play Services
4. Android OS
June 22nd, 2014
Siusum

Yes I am Shiv.

Phone is brand new, so everything was downloaded and updated accordingly.
June 22nd, 2014
shivampaw

Quote:

Originally Posted by Siusum

Yes I am Shiv.

Phone is brand new, so everything was downloaded and updated accordingly.

Sorry then :(
July 7th, 2014
Siusum

Ok....

So I somehow managed to log into my G+ which had linked with my good TH9 village.

But instead of loading my old village, nothing happens... I think for some reason it's synced with a TH2 village that I just quickly played through the tutorial...

Am I SOL....?

I could link and load a dummy TH8 village that I also have, but not the TH9 which I want to play on.

I submitted a ticket few weeks ago, should I resubmit again?

Seeing all these new updates from my friends made me really want to get back into the action...

Any inputs would be appreciated...
July 7th, 2014
shivampaw

Quote:

Originally Posted by Siusum

Ok....

So I somehow managed to log into my G+ which had linked with my good TH9 village.

But instead of loading my old village, nothing happens... I think for some reason it's synced with a TH2 village that I just quickly played through the tutorial...

Am I SOL....?

I could link and load a dummy TH8 village that I also have, but not the TH9 which I want to play on.

I submitted a ticket few weeks ago, should I resubmit again?

Seeing all these new updates from my friends made me really want to get back into the action...

Any inputs would be appreciated...

Don't send another ticket, please just be patient and wait.
July 8th, 2014
Siusum

Shiv,

But the level 2 village has been changed and I've played around with the phone. Does it matter?

It's still the same new phone that I'm playing with, though.
July 8th, 2014
shivampaw

Quote:

Originally Posted by Siusum

Shiv,

But the level 2 village has been changed and I've played around with the phone. Does it matter?

It's still the same new phone that I'm playing with, though.

It's fine but just be patient and wait :)