Quote:
Originally Posted by shivampaw
I never said I was going for a full refund only for the one purchase made the day I lost my account
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Quote:
Originally Posted by shivampaw
I never said I was going for a full refund only for the one purchase made the day I lost my account
That you were entitled to get however I said no to the person who wanted a refund on everything.Quote:
Originally Posted by squash
been waiting 12 weeks now for any SC response to my ticket 3040018 .... I know I have to wait but it has been so long now Im about to just give up and not give a ♥♥♥♥ about this game anymore even though i have dumped 600 + $$ in it......3 months and not 1 response. I dont care if they get 1000 tix a day 12 weeks!!!!!! really? at this point screw this comapny screw this game I will just put my money back into another game since my entire clan has fallen apart ... I worked my ♥♥♥ off to build it and keep it going and because they have clan wars and updates they cant get back to their consumers....BULL♥♥♥♥ !!!!!! Keep your ♥♥♥♥ing game cause this entire company is ♥♥♥♥ and I hope it goes down in flames cause their cust, service is the worst i have ever experienced. and yes I am mad you ♥♥♥♥ing trolls.
If you choose to be impatient and ill tempered then that's your problem...Quote:
Originally Posted by Irishredbones
You haven't been waiting 12 weeks bro.Quote:
Originally Posted by Irishredbones
It's something around 12.Quote:
Originally Posted by korrupt
Ya I've read a lot..somehow some ppl post and literally a day later they get their village. I understand they're busy but to wait longer than a month is ridiculous I bet they talk horrible about customers when they see this stuff. I work for a company that has MSNBC in their all the time(showing the extent of their growth) and is much better with their customer base. Im going to take a wack at getting this right other than that SuperCell will have burnt another bridge full of profit. Doesnt matter to some big company's.
I rethought saying much better customer support. I've just never seen the company I work for give anything but the ♥♥♥♥ing BEST to our customers.
But SC isn't big (Considering employee size). They only have arrpoximately 130 personnel employed (And then they have 3 games). So you could imagine, the support team isn't the biggest (Comparative to SC's size its fine)Quote:
Originally Posted by Bundles
Then they should hire more employees just to help people who contact support, they make far more then enough $ daily.Quote:
Originally Posted by KL597
You can't just hire more and more employee's and expect things to work.Quote:
Originally Posted by swagswagswag