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Like many others I lost my village 5 weeks ago due to getting a new device and not paying attention when the tutorial asks if I want to change my village. my original ticket number is 3040018 and have invested well over 600 dollars to this game and don't want to see it go to waste.
Village name:irishredbones
Exp: lvl 91
Townhall lvl: 10
Clan name: Hellfire helix
I will be waiting patiently from now on and hope a gm/employee can get back to me ...ty
If you have a ticket, and know that you have to wait, what are you expecting by making this thread ?
i have seen many other posts where tickets with higher number than I have already been resolved and their village was back meaning i could have been skipped also take a look at some of the other posts putting out a post on here doubles the chance of SC noticing you...lol
The forums aren't a pass to cut the que, that's simply not fair... Please just wait, there's nothing else you can doQuote:
Originally Posted by Irishredbones
8 weeks and counting :):mad::confused:
Hi,Quote:
Originally Posted by Irishredbones
Please be patient, I know it's frustrating. When clan wars came out Support were bombarded with tickets, clans that were getting problems were submitting tonnes of tickets, I know some that had EVERY PLAYER submit one... As you can imagine, that is a lot of tickets. Support are doing all they can to solve these tickets. As long as you have a ticket number you are in the queue and all you can do is wait.
Before the clan wars updates tickets were getting solved by the 4 weeks mark, unfortunately that has increased.
Support are answering tickets. The amount of people who you see complaining here is a tiny tiny fraction of how many tickets support get a day. The tickets they solve aren't always from forumers, they might be other members who are waiting without complaining. You need to be patient.
As long as you have your ticket number you are in the queue :)
As KL said, tickets don't get fast tracked. You need to be patient.Quote:
Originally Posted by Beagle21
Please wait a few more weeks because Supercell has a ton of emails when clan wars came out. If you don't receive an email from support in a few weeks, please post your ticket number here so a mod/Supercell Staff can look into your case.
My ticket is 9+ weeks. Posting out here for a mod or SC staff to look at? (Ticket #2960182 )Quote:
Originally Posted by DarkHero
I do not need someone just posting wait, be patient if that is all you have to say just do not reply to post please, thanks.
That's what a mod/staff would say. Tickets aren't escalated. You have to wait.Quote:
Originally Posted by MSMCO33