Village missing and no support

I lost my Village when updating the clan wars update and have recived no support after a month.
My ticket is :#2795540
Somebody really should get this fixed.

Is supercell really this bad at support? You guys dont even bother to anwser this forum thread or anything?
I have waited for a month dammit.

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Originally Posted by raudrohi

Is supercell really this bad at support? You guys dont even bother to anwser this forum thread or anything?
I have waited for a month dammit.

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Dude I on week 11. I don't think I am ever going to get it back.

Supercell, could you guys atleast tell me that you are not going to help me?

Quote:

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Originally Posted by raudrohi

Supercell, could you guys atleast tell me that you are not going to help me?

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Please be patient and wait like everyone else...

I dont think waiting really helps, lets look at this guy who waited 2 weeks. http://forum.supercell.net/showthrea...e-in-two-weeks

Quote:

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Originally Posted by raudrohi

I dont think waiting really helps, lets look at this guy who waited 2 weeks. http://forum.supercell.net/showthrea...e-in-two-weeks

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This is another problem that SC are creating for themselves (apart from the thousands of disatisfied customers, which maybe they don't care too much about now, but when people shy away from future products becsause of bad experiences they had with the current one, they should care). When we see on the forums that someone has had their ticket resolved before yours, even though it was requested days later, this makes us think "well, they must have skipped my ticket" so you request another...just in case (I've seen case where people have submitted 3 tickets for the same problem). So SC find themselves bogged down with repeat tickets/requests/emails. Why don't they post a daily list of resolved and to be resolved tickets so at least we have some idea, and maybe they will give themselves less work to do...surely they can extract it into an excel spreadsheet quickly and easily and post it here.

just an idea...

peace
Martin

Quote:

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Originally Posted by martinjd2014

This is another problem that SC are creating for themselves (apart from the thousands of disatisfied customers, which maybe they don't care too much about now, but when people shy away from future products becsause of bad experiences they had with the current one, they should care). When we see on the forums that someone has had their ticket resolved before yours, even though it was requested days later, this makes us think "well, they must have skipped my ticket" so you request another...just in case (I've seen case where people have submitted 3 tickets for the same problem). So SC find themselves bogged down with repeat tickets/requests/emails. Why don't they post a daily list of resolved and to be resolved tickets so at least we have some idea, and maybe they will give themselves less work to do...surely they can extract it into an excel spreadsheet quickly and easily and post it here.

just an idea...

peace
Martin

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Great idea I think that would help I'm 3.16 mil n I practically lost hope

And now im going to wait 4 weeks before anybody responds do this thread :D

I did not wait another 4weeks but i still have waited for 6 weeks supercell, get this stuff fixed.