Serious problem .. Admin come in please.. ( 4000+ player)

Quote:

---

Originally Posted by SorrowCat

Apple should not log on your village at all, but they should be able to tell if someone else is using your GC (which can be very bad) as if you sell your phone without doing a "factory reset" (back to 0) anyone can get all your data (credit card, email, anything)

I have no idea i did the reset factory which is 100% right or not... i did it anway but how he is able no idea....

SC support can know that, but they have no way to know is not you using that account, so they can't do nothing

You mean they don't know if i am the right person who is complaining or not? no they do know that by the ip address, asking quesitions for ex, last time u bought the gems, when did u notice that someone log into ur account , they can check all that.....

yeah, support goes slow sadly

---

Thanks for ur reply and please make sure to answer the quesitions correct.... and Yes they are able to investigate all that....


Thanks again bro :p

Quote:

---

Originally Posted by oldcoc

Thanks for ur reply and please make sure to answer the quesitions correct.... and Yes they are able to investigate all that....


Thanks again bro :p

---

If you did a factory reset I doubt he could get any info from the phone

I mean, how can they know is not you the one who should not be using that account? they need to get to your ticket first, and that means all you can do is wait

Quote:

---

Originally Posted by SorrowCat

If you did a factory reset I doubt he could get any info from the phone

no idea if its been totally rest or not, anyway it might be a mistake and this happened but i am looking for a soluation now .. :(

I mean, how can they know is not you the one who should not be using that account? they need to get to your ticket first, and that means all you can do is wait

I do have the tickets and i sent them more than 6 times but no responce until now, i hope i got reply back soon..

---

I do appreciate your concern bro ..

Thanks

One if my clan or has an issue similar to this, but his account was sold with out him knowing weird i know, its been four nearly 5 weeks, he sent it twice, got an email saying its in the wrong section and he needed to resend it, after over 4 weeks & it was an automated email!

I posted a thread on the forum, as he was unable to log into the game, used the given email by the forum members, waited and waited, saw many forumers get pushed up the list by mods and other senior members, I tried was shot down, messaged Steve on the 4th week after my friend had not received a reaponse and, well it was ignored, no reply, nothing.

so I wouldn't bother getting to much hope up, its a rather appalling service for a company that makes so much money, but I do feel sorry for you, I hope you get it sorted out this side of the year!

It may be quicker to contact apple instead and see about getting you logged out of any devices your game centre and Apple ID may be assigned to. They usually take around 24-48 hours to get a reply sorted.

You can delete/unlink your apple ID to all your devices through apple care. Make sure you have valid ID and that you know the answer to your security questions before you use this option.

Quote:

---

Originally Posted by thedorkishguy

You can delete/unlink your apple ID to all your devices through apple care. Make sure you have valid ID and that you know the answer to your security questions before you use this option.

---

De authorize all computers, but i dont know if this works with devices. But, this may be good option if it does. Good luck champ

Quote:

---

Originally Posted by thedorkishguy

You can delete/unlink your apple ID to all your devices through apple care. Make sure you have valid ID and that you know the answer to your security questions before you use this option.

---

Can you explain more please?

Delete what? and unlike how?

Anyone knows the answer and sure about it can answer it also ...

Thanks alot

Mind giving us an IGN or clan to see if this is all legitimate?

Quote:

---

Originally Posted by Donovan18

Mind giving us an IGN or clan to see if this is all legitimate?

---

what is IGN?

Quote:

---

Originally Posted by oldcoc

what is IGN?

---

In game name