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Just noticed the the 550000 gold n elixir in my cc has disapeared in the lst 2 hour. Yes i was raided and expected some of it to go but no all of it. I read on the supercell forum its safer in your cc so was only going to remove it before the end of the next war to make room. Never been an issue before and no i did not accidently collect it as i was saving for a specific upgrade and now dont have enough.
Has this happened to anyone else?
clan Springboks&lion
lev 93
TH 9
Do you see anything odd? An upgrade or more walls upgraded? Seems like someone has collected it.
No it was not collected as I know how much gold I needed. There were no builders free as all my upgrades cost in excess of 5 mil gold now and I was saving the cc war gold. It just disappeared.Quote:
Originally Posted by shivampaw
If you contact support using the in game report an issue feature they may be able to tell you what the resources were spent on.Quote:
Originally Posted by grintooth
This same thing just happened to me and I am certain I did not pull my loot. I think what the bug is has something to do with your cc being destroyed in a raid. I too had close to 500k elixir, gold, and 2k dark.....all gone and the raider didn't even get it. It just vanished!!!! This was the first time my CC had been destroyed since the clan war so that is why I think it is related. Very unhappy right now...
Edit:
"If you contact support using the in game report an issue feature they may be able to tell you what the resources were spent on."
I don't see an in game report an issue feature. Shivampaw can you provide more details on where to find it?
Clan: Kingdoms United
Lvl: 90
TH10
same with me i just finished a war had a shield on over night to find that the next morning my 400 k elixir, gold and my 1000 dark elixir had escaped ?? i still had about 100 k elixir and gold and only 300 dark elixir, it disappeared without being attacked ??
clan: G Squad United
level: 60
TH 8
Just lost my saved treasury and war loot after I selected collect.
Now it's empty.
I have sent a support message through for assistance. Will send feedback on the reply.
This is a lot of loot that's simply *poof* vanished.
"I can’t use my Treasury
The Treasury is a temporary vault that holds resources collected from your Star Bonus and War Win Bonuses. It’s capacity is finite: meaning you need to collect the Treasury’s loot to successfully store more.
Make sure to empty the Treasury regularly by pressing “Collect”, to move those resources into your proper Storages. Only resources in your Storages are used for upgrades, troop training, etc…"
What and when does the word regularly refer to though?
Attachment 157887
The devs are aware of the error. And are working on it. No word of the missing loot.
Part of playing live games with updates that go live at the same time to continue game play.