lost village (verifying I took appropriate steps)

Hi, after losing my village after a game reset (unlinked to G+) I sent in a request to get it back (through settings -> ... -> other problems with all necessary village information) I received the ticket number #2882097.

My only issue is I want currently logged into G+ when I sent the request. To fix this I sent a second request in the same manner after I was logged in. Please let me know if there is anything I can do to ensure a timely return of my village.

As a side note, will it cause any problems if I play on a new base (without spending money) while I wait?

Thank you for any and all assistance.

Hi,

Please send the ticket number of your second email here.


Thanks

I never got a responce from it... I included the first ticket number within the email and I assumed an automated link was made. If this is incorrect should I resend it?

Quote:

---

Originally Posted by alphahat

I never got a responce from it... I included the first ticket number within the email and I assumed an automated link was made. If this is incorrect should I resend it?

---

Please check your email spam.

Just did a search through my entire mailbox for "supercell", there is only one response relating to the two emails I sent. This was immediately following the first email.

Quote:

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Originally Posted by alphahat

Just did a search through my entire mailbox for "supercell", there is only one response relating to the two emails I sent. This was immediately following the first email.

---

You will need to send another.

Please follow these steps:

1. Log into or confirm that you are logged into Google+.
2. Start a new game of Clash of Clans on your device and complete the tutorial.
3. Go into the in-game settings and connect your village to Google+ using the Google+ sign in button.
4. Contact Support using the "Help and Support" button in the settings menu.

The following information will be required:
Name of the village:
Name of the clan you are part of:
Town Hall level:
Date and time of your last playing session:

Provide all the details of your problem and village. DO NOT DELETE THE PRE POPULATED DATA!

Support may take up to 2-4 weeks to reply.

Feel free to post the ticket number you receive, through an automated response after you send it, here.

If they don't reply within 4 weeks you can post on your thread re-stating your ticket number.

Hello I have the same problem. reinstalled the game and lost village. last week. google+ bandaged. Inquiry number
(# 2845358) email address <bal1990lenovo@gmail.com>.
Clan - "Три полоски "
nick-Mulka (elder)
Town hall-7 level

Very hope for you. thanks in advance
Sincerely Bekmurat
P / s: Translation via Google translator. I ask forgiveness for mistakesAttachment 35212
Screenshot lost village

I understand that too many requests. 2-4 week but not too long?

Quote:

---

Originally Posted by Mulka

Hello I have the same problem. reinstalled the game and lost village. last week. google+ bandaged. Inquiry number
(# 2845358) email address <bal1990lenovo@gmail.com>.
Clan - "Три полоски "
nick-Mulka (elder)
Town hall-7 level

Very hope for you. thanks in advance
Sincerely Bekmurat
P / s: Translation via Google translator. I ask forgiveness for mistakesAttachment 35212
Screenshot lost village

---

Hi,

Please wait for 2-3 weeks.

Quote:

---

Originally Posted by shivampaw

Hi,

Please wait for 2-3 weeks.

---

Thanks for the quick reply. There is a problem. Because of the clan warriors of the clan guys want to kick me. What will happen if I will kick?:confused:

I submitted another error report as you suggested. That was 10 minutes ago and I have not had a response. This seems slow with respect to the first response which was instantaneous. The following was the body of the email:

I have lost my village... I hope the following is enough information to retrieve it:

Name: alphahat
Lvl: 41
Clan: FUBAR agenda
Status: leader
Town hall lvl: 7
Last login date: april 12 2014 @ 9:40 pm

A response of possibility would be appreciated.
Thanks
Alphahat

---------DO NOT DELETE!---------
UTC Time: 2014-04-13 21:47:42

Game: Clash of Clans
Version: 6.56.1

PlayerID: 34-325318(254)
Category: Report Problem
Language: EN
Device Type: SCH-I535
OS Version: 4.3
Platform: Android, Google Play
------------------------------

In the case it needs to be restated, the first response came with the ticket number #2882097, although this was submitted while unlinked to a G+ account.

Please advise me on what I need to do (if anything) to proceed. Thank you for you assistance.

Quote:

---

Originally Posted by Mulka

I understand that too many requests. 2-4 week but not too long?

---

No.

Quote:

---

Originally Posted by Mulka

Thanks for the quick reply. There is a problem. Because of the clan warriors of the clan guys want to kick me. What will happen if I will kick?

---

It may.

Quote:

---

Originally Posted by alphahat

---Removed---

---

What is your new ticket number?

As I said before, I have not had a response to my new email (in main inbox or in junkmail). The email was sent at 5:50 (30 minutes ago).

The ONLY ticket number I have ever gotten is posted above. I don't think I'm missing anything and I don't mean to come off rude. If I should be receiving responses, I am at a loss as to why they are not getting to me. If you know of any time that this has happened before, it would be helpful to know that I am not a unique case.

Thank you for your assistance.

Quote:

---

Originally Posted by alphahat

As I said before, I have not had a response to my new email (in main inbox or in junkmail). The email was sent at 5:50 (30 minutes ago).

The ONLY ticket number I have ever gotten is posted above. I don't think I'm missing anything and I don't mean to come off rude. If I should be receiving responses, I am at a loss as to why they are not getting to me. If you know of any time that this has happened before, it would be helpful to know that I am not a unique case.

Thank you for your assistance.

---

Hi,

It may take a couple of hours for it to come through. Keep checking your spam and inbox until it does. How did you send the ticket?

I sent it by clicking on the settings -> "Help and Support" -> "Report an Issue" -> "Other Problem" (then it was sent using the Gmail app).

I will continue to check my inboxes (junkmail included). What is the most amount of time that I should wait before bringing up the issue again if i don't receive a reply?

Quote:

---

Originally Posted by alphahat

I sent it by clicking on the settings -> "Help and Support" -> "Report an Issue" -> "Other Problem" (then it was sent using the Gmail app).

I will continue to check my inboxes (junkmail included). What is the most amount of time that I should wait before bringing up the issue again if i don't receive a reply?

---

Give it 3 hours.

Will do. Thanks for your help.

Quote:

---

Originally Posted by alphahat

Will do. Thanks for your help.

---

No problem,

Good Luck!

Three hours and counting... still no response. Any suggestions?

Quote:

---

Originally Posted by alphahat

Three hours and counting... still no response. Any suggestions?

---

Hmmm send one last ticket, if you don't get a ticket number it hasn't gone through properly.

That's what worries me. I assume it's not on my end since I've received a ticket number before (the only difference is I am now connected to a G+ account) so how can I get this rectified if I cannot converse with them?

Sending a final request now.

Quote:

---

Originally Posted by alphahat

That's what worries me. I assume it's not on my end since I've received a ticket number before (the only difference is I am now connected to a G+ account) so how can I get this rectified if I cannot converse with them?

Sending a final request now.

---

Good luck. Others have been getting tickets numbers.

Ticket number: #2910703

Speculation: I believe the problem was gmail was linking all the requests together. I don't know why this would cause an issue, or how you can get away from this, but giving enough time between emails seemed to unlink them (manually typing the information is an additional precaution that may help as well).

Thanks for your help shivampaw. Your diligence and patience is much appreciated.

To everyone else: this is a FREE APP. The team that is PAID to respond to address every issue you can imagine and more are probably working at thier limit. If you are so fickle that you cannot live without a fictitious village for a few weeks then make a new one.

Quote:

---

Originally Posted by alphahat

Ticket number: #2910703

Speculation: I believe the problem was gmail was linking all the requests together. I don't know why this would cause an issue, or how you can get away from this, but giving enough time between emails seemed to unlink them (manually typing the information is an additional precaution that may help as well).

---

Hi,

Seems like you hit the 29's. Do you have a number that was sent correctly but started with 28?

Only the original one that was sent while not linked to the G+ account. Ticket number: #2882097

Quote:

---

Originally Posted by alphahat

Only the original one that was sent while not linked to the G+ account. Ticket number: #2882097

---

Ok, please wait for 1-3 weeks.

Hi Shiv,

It's been about 4 weeks now, and I still have not recieved a response from supercell about my lost village.
I did all the steps they asked to link up my new phone, but it only loads the new village.

Ticket # 2494810

Auto response I got from super cell. Please advise on what I should do next.
---------DO NOT DELETE!---------
UTC Time: 2014-03-19 04:54:50
Game: Clash of Clans
Version: 5.172
PlayerID: 2-5947702(746)
Category: Report Problem
Language: EN
Device Type: SCH-I535
OS Version: 4.3
Platform: Android, Google Play
------------------------------
Need help restoring my original village.
Name of mg village: unleashed118
My clan : ws champs
Town hall level:8
Last time I played was around 9:30pm 3/18/2014

Hi,

What is your ticket number?

Quote:

---

Originally Posted by unleashed118

Hi Shiv,

It's been about 4 weeks now, and I still have not recieved a response from supercell about my lost village.
I did all the steps they asked to link up my new phone, but it only loads the new village.

Auto response I got from super cell. Please advise on what I should do next.
---------DO NOT DELETE!---------
UTC Time: 2014-03-19 04:54:50
Game: Clash of Clans
Version: 5.172
PlayerID: 2-5947702(746)
Category: Report Problem
Language: EN
Device Type: SCH-I535
OS Version: 4.3
Platform: Android, Google Play
------------------------------
Need help restoring my original village.
Name of mg village: unleashed118
My clan : ws champs
Town hall level:8
Last time I played was around 9:30pm 3/18/2014

---

Ticket # 2494810

Quote:

---

Originally Posted by shivampaw

Hi,

What is your ticket number?

---

Ticket # 2494810

Quote:

---

Originally Posted by unleashed118

Ticket # 2494810

---

You should hopefully get a reply this week or next week.

Quote:

---

Originally Posted by shivampaw

Ok, please wait for 1-3 weeks.

---

Thanks shiv... I hope that's right because it's sooner than I expected!

#3031507
Glenn the great/lvl 7townhall/ aussie grunt clan/lost village april 22 2014.. please help me need my village asap

Quote:

---

Originally Posted by Crunch

#3031507
Glenn the great/lvl 7townhall/ aussie grunt clan/lost village april 22 2014.. please help me need my village asap

---

Please wait for 2-4 weeks.

Im not sure but maybe this will help.. my gmail account on that village is ramboglenn21@gmail.com... can u please have it expidited?

Quote:

---

Originally Posted by Crunch

Im not sure but maybe this will help.. my gmail account on that village is ramboglenn21@gmail.com... can u please have it expidited?

---

No.

Just wait please.

i was given a time frame of 1-3 weeks to recover my village (ticket numbers #2882097 and #2910703). It is nearing the 3 week mark and I was hoping to know if the timeline had been altered.

Thank you for your assistance.

Quote:

---

Originally Posted by alphahat

i was given a time frame of 1-3 weeks to recover my village (ticket numbers #2882097 and #2910703). It is nearing the 3 week mark and I was hoping to know if the timeline had been altered.

Thank you for your assistance.

---

Hi,

If it takes longer than a week to receive a reply then post back. Support should be nearing your number shortly.

~ Strider

My number ticket (#3187607)

Please help me...

Quote:

---

Originally Posted by pray25

My number ticket (#3187607)

Please help me...

---

Please wait 3-4 weeks.

please dont make me a joke..

4th week here too. I understand the ticket people are probably swamped, but I would appreciate an updated timeline since my original 1-3 weeks was a bit premature. Below are my ticket numbers:
#2882097 and #2910703

Now what are u gonna tell me and ask from me? Already gave all the info.. i already waited 4 weeks.. now what?

Quote:

---

Originally Posted by alphahat

4th week here too. I understand the ticket people are probably swamped, but I would appreciate an updated timeline since my original 1-3 weeks was a bit premature. Below are my ticket numbers:
#2882097 and #2910703

---

I have been waiting for it about a month and 2 weeks. May we will get it back next year. Now supercell to be superlate.

I was unaware until recently that having the new temporary village with a town hall that surpasses lvl 4 can cause delays in the village recovery process. This happened for me a while ago so i was wondering:

How much of a delay should I expect because of my folly? days? weeks?

Thanks for your insights.

Quote:

---

Originally Posted by alphahat

I was unaware until recently that having the new temporary village with a town hall that surpasses lvl 4 can cause delays in the village recovery process. This happened for me a while ago so i was wondering:

How much of a delay should I expect because of my folly? days? weeks?

Thanks for your insights.

---

Depends but shouldn't be too long.

Week 5 bump for tickets #2882097 and #2910703... I will wait on (hopefully) this weeks response.

Is there a reason so many tickets are surpassing the estimated time? Is it possible to get a reevaluated timeline based on what is known about SC current workload?

Week 6... update post hoping for new info on where my ticket falls in SC's workload.

7 weeks. Hoping for an update on where I am in SC's work load

Quote:

---

Originally Posted by alphahat

7 weeks. Hoping for an update on where I am in SC's work load

---

Hi,

Please be patient, I know it's frustrating. When clan wars came out Support were bombarded with tickets, clans that were getting problems were submitting tonnes of tickets, I know some that had EVERY PLAYER submit one... As you can imagine, that is a lot of tickets. Support are doing all they can to solve these tickets. As long as you have a ticket number you are in the queue and all you can do is wait.

Before the clan wars updates tickets were getting solved by the 4 weeks mark, unfortunately that has increased.

Quote:

---

Originally Posted by shivampaw

Hi,

Please be patient, I know it's frustrating. When clan wars came out Support were bombarded with tickets, clans that were getting problems were submitting tonnes of tickets, I know some that had EVERY PLAYER submit one... As you can imagine, that is a lot of tickets. Support are doing all they can to solve these tickets. As long as you have a ticket number you are in the queue and all you can do is wait.

Before the clan wars updates tickets were getting solved by the 4 weeks mark, unfortunately that has increased.

---

Thanks shiv. You wouldn't happen to know a ticket number that was recently completed do you? (Just so I could have a reference to their progress)

Quote:

---

Originally Posted by alphahat

Thanks shiv. You wouldn't happen to know a ticket number that was recently completed do you? (Just so I could have a reference to their progress)

---

No sorry. All you can do is wait.

Quote:

---

Originally Posted by shivampaw

No sorry. All you can do is wait.

---

Fair enough... as always, your presence on this forum is greatly appreciated.

Quote:

---

Originally Posted by alphahat

Fair enough... as always, your presence on this forum is greatly appreciated.

---

Thanks

No Problem :)

Week 8 and no response. I'm recording this more for documentation purposes than anything else. I expect there will be no additional insight into how SC is progressing? I hope others are having more luck than me, but if not... know you're not alone.

As much as this is frustrating, please remember the participants on this thread are trying to help the best they can with limited resources... they deserve our thanks.

Quote:

---

Originally Posted by alphahat

Week 8 and no response. I'm recording this more for documentation purposes than anything else. I expect there will be no additional insight into how SC is progressing? I hope others are having more luck than me, but if not... know you're not alone.

As much as this is frustrating, please remember the participants on this thread are trying to help the best they can with limited resources... they deserve our thanks.

---

Unfortunately it is the same. You need to be patient.

hey I was wonder, I have connected one account to two devices, and I want to change that. I have logged in on one device with a different Game Center account, and it gives me a message saying delete this village and switch it with this new one, will it delete my 1st village one my other device.

Quote:

---

Originally Posted by shivampaw

Unfortunately it is the same. You need to be patient.

---

I don't know how not to be at this point :P . Thanks for the reply.

Quote:

---

Originally Posted by alphahat

I don't know how not to be at this point :P . Thanks for the reply.

---

My original request was #2898119 sent on April 13, 2014. Got a reply by email from Jay with Supercell support with instructions on May 12, 2014. I followed the instructions, then sent a reply email back to Jay. I have not heard anything since. Just thought you would be interested in knowing that your misery is shared.

Quote:

---

Originally Posted by cartrjones

hey I was wonder, I have connected one account to two devices, and I want to change that. I have logged in on one device with a different Game Center account, and it gives me a message saying delete this village and switch it with this new one, will it delete my 1st village one my other device.

---

No. Your village will stay on the other device.

Request #289119 sent on April 13, 2014

I see that you do your best to help many people on the forum site with the same problem that I have. I have been desperately trying to get help restoring my son's lost village for almost 2 months now. The original request (#2898119) was sent April 13, 2014. Jay with Supercell support responded by email a month later on 5/12/14, with instructions which I followed. I started a new village, attached it to my son's Game Center, then sent in a new request through the "help and support" on the new game. This action generated a new request number (#3348967). I emailed Jay back when his instructions were completed. It has been almost another month (in 4 more days), and I have not heard anything, nor has his old village been restored. It has become increasingly difficult keeping our current clan from kicking him out for lack of participation. Please advise!

Thank You!

Ryan

Quote:

---

Originally Posted by rjohnson2121

Request #289119 sent on April 13, 2014

I see that you do your best to help many people on the forum site with the same problem that I have. I have been desperately trying to get help restoring my son's lost village for almost 2 months now. The original request (#2898119) was sent April 13, 2014. Jay with Supercell support responded by email a month later on 5/12/14, with instructions which I followed. I started a new village, attached it to my son's Game Center, then sent in a new request through the "help and support" on the new game. This action generated a new request number (#3348967). I emailed Jay back when his instructions were completed. It has been almost another month (in 4 more days), and I have not heard anything, nor has his old village been restored. It has become increasingly difficult keeping our current clan from kicking him out for lack of participation. Please advise!

Thank You!

Ryan

---

Hi,

Please be patient, I know it's frustrating. When clan wars came out Support were bombarded with tickets, clans that were getting problems were submitting tonnes of tickets, I know some that had EVERY PLAYER submit one... As you can imagine, that is a lot of tickets. Support are doing all they can to solve these tickets. As long as you have a ticket number you are in the queue and all you can do is wait.

Before the clan wars updates tickets were getting solved by the 4 weeks mark, unfortunately that has increased.

Support are answering tickets. The amount of people who you see complaining here is a tiny tiny fraction of how many tickets support get a day. The tickets they solve aren't always from forumers, they might be other members who are waiting without complaining. You need to be patient.

Quote:

---

Originally Posted by rjohnson2121

Request #289119 sent on April 13, 2014

I see that you do your best to help many people on the forum site with the same problem that I have. I have been desperately trying to get help restoring my son's lost village for almost 2 months now. The original request (#2898119) was sent April 13, 2014. Jay with Supercell support responded by email a month later on 5/12/14, with instructions which I followed. I started a new village, attached it to my son's Game Center, then sent in a new request through the "help and support" on the new game. This action generated a new request number (#3348967). I emailed Jay back when his instructions were completed. It has been almost another month (in 4 more days), and I have not heard anything, nor has his old village been restored. It has become increasingly difficult keeping our current clan from kicking him out for lack of participation. Please advise!

Thank You!

Ryan

---

They will help you

Quote:

---

Originally Posted by guest09

They will help you

---

Obviously they will but patience is required.

Dear diary:

It has been 9 weeks since we started our relationship. You've been a great friend, you've always been there when I've wanted to complain. You always listen too (that's what I like about you). Well maybe next week I won't need you, but until then; keep your hopes high :)
See you next week, hopefully with some better news,
Alphahat

P.S. Ticket numbers are #2882097 and #2910703.

Quote:

---

Originally Posted by alphahat

Dear diary:

It has been 9 weeks since we started our relationship. You've been a great friend, you've always been there when I've wanted to complain. You always listen too (that's what I like about you). Well maybe next week I won't need you, but until then; keep your hopes high :)
See you next week, hopefully with some better news,
Alphahat

P.S. Ticket numbers are #2882097 and #2910703.

---

Sorry, you need to be patient.

Quote:

---

Originally Posted by shivampaw

Sorry, you need to be patient.

---

Nothing to be sorry about. I (as many others should do) will continue to work, sleep, eat, and repeat. So with or without this game, life is good and we will endure (although based on most of the posts on this thread you wouldn't realize it).

Quote:

---

Originally Posted by alphahat

Nothing to be sorry about. I (as many others should do) will continue to work, sleep, eat, and repeat. So with or without this game, life is good and we will endure (although based on most of the posts on this thread you wouldn't realize it).

---

If only :( too many people can't live without it...

Well, the big kahuna. Double digit anniversary come and gone with no new activity. So question for those that know a thing or two in the workings of SC, when is an appropriate time to submit another ticket?

I would have given up on this village a while ago except for two things:

1. I'm stubborn and like to see things through, and more importantly
2. This village is the leader of our clan. I assume transferring leader status would be just as hard as finding the account (since it will have to be done anyway), but should I submit a ticket anyway?

Thanks for your time.

Quote:

---

Originally Posted by alphahat

Well, the big kahuna. Double digit anniversary come and gone with no new activity. So question for those that know a thing or two in the workings of SC, when is an appropriate time to submit another ticket?

I would have given up on this village a while ago except for two things:

1. I'm stubborn and like to see things through, and more importantly
2. This village is the leader of our clan. I assume transferring leader status would be just as hard as finding the account (since it will have to be done anyway), but should I submit a ticket anyway?

Thanks for your time.

---

They can't change the leadership problems, maybe get in touch with one of your co's are get in the clan with your new account and move the members to a new clan?

Quote:

---

Originally Posted by shivampaw

They can't change the leadership problems, maybe get in touch with one of your co's are get in the clan with your new account and move the members to a new clan?

---

Most of my friends are the COs (we talk on a regular basis). We've taken a lot of time to filter out members and now we have a good group; one inactive account isn't enough to start a new clan.... it's just frustrating having a Stonehenge during your clan war that can't be booted because it's the leader.

Thanks for the suggestion though, talk to you again next week.

Quote:

---

Originally Posted by alphahat

Most of my friends are the COs (we talk on a regular basis). We've taken a lot of time to filter out members and now we have a good group; one inactive account isn't enough to start a new clan.... it's just frustrating having a Stonehenge during your clan war that can't be booted because it's the leader.

Thanks for the suggestion though, talk to you again next week.

---

Good Luck :D:D:D

So I got a reply from Supercell support, it's not a resolution mind you, but they did make contact with a response. If anyone still has a ticket around #2910703 and is still waiting they may get to you soon. Have hope yet!

Quote:

---

Originally Posted by alphahat

So I got a reply from Supercell support, it's not a resolution mind you, but they did make contact with a response. If anyone still has a ticket around #2910703 and is still waiting they may get to you soon. Have hope yet!

---

Great to hear!

Good Luck on getting it solved!

for all those that are still without a village. This post is made to report my success and problems to avoid.

1. If you aren't greatly invested in your village, just start a new village (I would have if the situation was different)

2. If you do want your village back, DO NOT USE YOUR RECOVERY ACCOUNT TO RESTART THE GAME. I blame the length of time it took to recover mine on this. Apparently gaining above level 4 town hall causes problems (apparently 7 additional weeks worth of recovery efforts).

3. If you do start back from scratch on your recovery account, DO NOT EXPECT TO KEEP THIS ONCE YOUR VILLAGE HAS BEEN RECOVERED. I lost approx. 2 months worth of upgrades after one recovery click.

Thank you to all the S.C. supporters (especially shivampaw) that gave me pointers in this endeavor. To everyone else, I hoped this helped and your recoveries are quick and painless.

Quote:

---

Originally Posted by alphahat

for all those that are still without a village. This post is made to report my success and problems to avoid.

1. If you aren't greatly invested in your village, just start a new village (I would have if the situation was different)

2. If you do want your village back, DO NOT USE YOUR RECOVERY ACCOUNT TO RESTART THE GAME. I blame the length of time it took to recover mine on this. Apparently gaining above level 4 town hall causes problems (apparently 7 additional weeks worth of recovery efforts).

3. If you do start back from scratch on your recovery account, DO NOT EXPECT TO KEEP THIS ONCE YOUR VILLAGE HAS BEEN RECOVERED. I lost approx. 2 months worth of upgrades after one recovery click.

Thank you to all the S.C. supporters (especially shivampaw) that gave me pointers in this endeavor. To everyone else, I hoped this helped and your recoveries are quick and painless.

---

What lvl town hall did u get the new account to?

Quote:

---

Originally Posted by djc5223

What lvl town hall did u get the new account to?

---

Good question. I was still at lvl 7 th, but almost fully upgraded about to advance to th 8.

Ok so i just submitted my lost villiage request today and provided all kinds of details and even exact up to date pictures of my lost village. Once i get a reply back sometime in the next 3 to 11 weeks how do they give you your old villiage back?

Did they link it to an email?

Did they provide a link code to just link it to your device?

Im at TH4 now on my temporary game until i get my TH9 back. Should i not go past TH4?

Quote:

---

Originally Posted by Spearfshnjnke

Ok so i just submitted my lost villiage request today and provided all kinds of details and even exact up to date pictures of my lost village. Once i get a reply back sometime in the next 3 to 11 weeks how do they give you your old villiage back?

Did they link it to an email?

Did they provide a link code to just link it to your device?

Im at TH4 now on my temporary game until i get my TH9 back. Should i not go past TH4?

---

They will email you and then provide a code to link it to your device. Based on my post above, I WOULD not go past TH4 with the google+ account you used to submit the ticket with. It will get overridden and it will take longer to recover your TH9 once they contact you the first time.

Good luck with your ticket.

(#5251158) & (#5143827)

Please give us the following information about your lost village.

Exact name of village: kurvin
Town Hall level: 9
XP level: 73
Name of clan (if any): PilyongKerobin

Please help me. Thanks. :(