Hello
I have lost my account because I forget to connect with google plus so i started a new on. i write e mails to the supp and get never something back
my old account is droni in the clan TheDarkKnights
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Hello
I have lost my account because I forget to connect with google plus so i started a new on. i write e mails to the supp and get never something back
my old account is droni in the clan TheDarkKnights
Hi,
Please follow these steps:
- Log into or confirm that you are logged into Google+.
- Start a new game of Clash of Clans on your device and complete the tutorial.
- Go into the in-game settings and connect your village to Google+ using the Google+ sign in button.
- Contact Support using the "Help and Support" button in the settings menu.
The following information will be required:
Name of the village:
Name of the clan you are part of:
Town Hall level:
Date and time of your last playing session:
Provide all the details of your problem and village. DO NOT DELETE THE PRE POPULATED DATA!
Support may take up to 2-4 weeks to reply.
Feel free to post the ticket number you receive, through an automated response after you send it, here.
If they don't reply within 4 weeks you can post on your thread re-stating your ticket number.
Shiv
i forget to connect with google on my old account
name:droni
clan:TheDarkKnights
i was on last year i think
townhall 6
Just follow the steps I provided.Quote:
Originally Posted by droni
I alraedy try this one time and earlier but I forget to save the old account
Did you receive a ticket number from SC support?Quote:
Originally Posted by droni
~ Strider
I write to e mails 2 times 5 months ago I dont get an answer
You never got an automated response? Did you check your Spam/Junk folder?
~ Strider
I get an e mail back fo every email I sent. but they only sent the automatic e mail
Yes. Please paste contents of the automatic e-mail here.Quote:
Originally Posted by droni
~ Strider
I think google delet them here what I sent
--------NICHT LÖSCHEN!--------UTC Time: 2014-01-28 06:40:41Game: Clash of ClansVersion: 5.113.2PlayerID: 8-4783020(139)Category: Report ProblemLanguage: DEDevice Type: GT-I8190OS Version: 4.1.2Platform: Android, Google Play------------------------------Hallo mein name ist droni ich bin im clan TheDarkKnights drinen ,welcher fast voll ist und ein rotes Wappen mit einem gelbem Kreuz hat. Nun als ich coc spielte stürtzte es immer ab also dachte ich die google verknüpfung ginger automatisch facebook war verbunden und löschte das Spiel und installierte es und mein dorf wurde nicht gespeichert bekomme
the last line I couldnt copy
but they writed that they get the e mail and would soon give me a replay
Did they give you a ticket number in your reply? Do you still have the reply?Quote:
Originally Posted by droni
yes I yry to find the e mail
no I haven't found them know the first number where 6 but I dont know what I should do :(
Please search for 'Supercell' using your e-mail's search function.Quote:
Originally Posted by droni
~ Strider
I already done that
hey answer!!
I dont find anything :(
If you lost the ticket, you will have to get another oneQuote:
Originally Posted by droni