Hello
I have lost my account because I forget to connect with google plus so i started a new on. i write e mails to the supp and get never something back
my old account is droni in the clan TheDarkKnights
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Hello
I have lost my account because I forget to connect with google plus so i started a new on. i write e mails to the supp and get never something back
my old account is droni in the clan TheDarkKnights
Hi,
Please follow these steps:
- Log into or confirm that you are logged into Google+.
- Start a new game of Clash of Clans on your device and complete the tutorial.
- Go into the in-game settings and connect your village to Google+ using the Google+ sign in button.
- Contact Support using the "Help and Support" button in the settings menu.
The following information will be required:
Name of the village:
Name of the clan you are part of:
Town Hall level:
Date and time of your last playing session:
Provide all the details of your problem and village. DO NOT DELETE THE PRE POPULATED DATA!
Support may take up to 2-4 weeks to reply.
Feel free to post the ticket number you receive, through an automated response after you send it, here.
If they don't reply within 4 weeks you can post on your thread re-stating your ticket number.
Shiv
i forget to connect with google on my old account
name:droni
clan:TheDarkKnights
i was on last year i think
townhall 6
Just follow the steps I provided.Quote:
Originally Posted by droni
I alraedy try this one time and earlier but I forget to save the old account
Did you receive a ticket number from SC support?Quote:
Originally Posted by droni
~ Strider
I write to e mails 2 times 5 months ago I dont get an answer
You never got an automated response? Did you check your Spam/Junk folder?
~ Strider
I get an e mail back fo every email I sent. but they only sent the automatic e mail
Yes. Please paste contents of the automatic e-mail here.Quote:
Originally Posted by droni
~ Strider