Clan Wars Bugs & Problems

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Originally Posted by Valoroc

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No amount of testing fully prepares for the amount of server stress that comes from releasing an update to such a large playerbase. Lag is to be expected, glitches as well. But I'm starting to question the amount of testing that went into this at all. You've got these cute videos to advertise clan wars, FAQ section which was constantly updated with easy answers to dumb questions. You also have tons of logistical problems (matchmaking) and technical bugs for which you have gone dead silent on.

Don't tell me you have a total of 2 Supercell reps who can post in these forums, one policing 'problem solver' who quotes the FAQs and says wait on SC (which is his job, afterall), and a handful of forum mods who merge and move topics that you don't feel like addressing.

My concerns about matchmaking were merged with some repetitive topics to slowly die (aka be ignored). Cool, I'll live with that, you'll be addressing it soon enough. Besides, even I agree you should handle the in-game bugs in game first. Oh wait.

There has been one maintenance since the release which by all appearances has resolved absolutely nothing.

So the question becomes, what, exactly are you doing?

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By My software experience, the wars the began with bugs wont be fixed.
Only the new wars wart correctly.

Or....... there was a problem during the update, and they had to rollback.
Lol.

I think a lot of the problem is not the bugs themselves, but the lack of communication from SuperCell. Its like being on a train stuck in a tunnel, I don't want to be there, but if the driver comes on every 5 or 10 mins to update us it's OK, whereas if he says nothing everyone starts getting really frustrated.

So Supercell, we appreciate your wonderful new Clan Wars which we have all been waiting for, we appreciate there will be bugs/teething problems which you are trying to fix, but PLEASE PLEASE put out the occasional statement.

Even if its "we have problems we aren't sure what yet we are doing our damndest to fix them" but put out something official.

Thanks

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Originally Posted by bastosmauclash

By My software experience, the wars the began with bugs wont be fixed.
Only the new wars wart correctly.

Or....... there was a problem during the update, and they had to rollback.
Lol.

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I don't think we can expect the already implemented wars to be changed when only the servers were receiving maintenance. If their update fixed the problem, the next war should work out better. Still, it's hard to say even if that is the case until we reach that point. At least we will know within a days time. We might as well sit back and wait at this point.

still lame as multiple members on our clan war map cannot receive any troops. That will provide a disadvantage once the attack day starts in 5 hours... There should be an option to end a clan war, at least for the leader of the clan.

I have downloaded the new update, and when I look at the War Map, my name has a donation of 0 out of 0... "0/0", I have a clan castle that fits 20 troops, so this doesn't make any sense.


Attachment 34612

It doesn't make any sense?!?!? My name also does not have a clan wars symbol on it...

I am in day 1 of cw . My village was attacked, my cc emptied. After the attack my cc kept the same troops. Already full.

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Originally Posted by Btmitchell78

I don't think we can expect the already implemented wars to be changed when only the servers were receiving maintenance. If their update fixed the problem, the next war should work out better. Still, it's hard to say even if that is the case until we reach that point. At least we will know within a days time. We might as well sit back and wait at this point.

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Which is fine, great actually, if the next wars will work out better. I appreciate your input. I know I sound annoyed, but I assure you it's not toward you or any player.

That being said, it's all speculation until a staffer confirms it. And last we heard from them, this maintenance would fix these issues. That statement could be interpreted to fixing it for future wars or for the current one, and it's been more than enough time since said maintenance for a staffer to come clear it up. Or to say that they had to rollback the fix as it led to other problems. It all works. Not saying a thing, however...

2 hrs of waiting for a 50 x 50 match. Also why do some clan members not have a war shield next to their name. Thanks

Seems as though SuperCell has decided to take a "no communication" strategy

this update is one of the worst roll outs of software I've ever seen.. come on. get ur stuff together man SC.