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Hey, I'm from Bangladesh, Asia. Using Galaxy S4 and Galaxy Note 10.1 (2014)
I just wanted to buy some gems, around 30K, and I've tried it with my Visa + but I couldn't buy :(
Always its showing me an error msg, what's wrong ? Someone from dev team please do contact with me or pls email me @ chooseacc@gmail.com
Pls be quick
Thanks in advance..
This probs belongs in the Bugs subforum
I think you'll have more success emailing Supercell support directly.
and what's the email ?Quote:
Originally Posted by ChiefThomas
Sorry, I'm new at this forum
I've emailed them and still no answer lol, maybe they're sleeping ? lol
1: this is a post from a mod about his problem
2: you'll get the best results if you email them from hereQuote:
Sometimes it may take a little while for the gems to be delivered, so please wait at least 24 hours before contacting Player Support. In the meantime, there is no need to purchase the gems again! Your previous purchase is still being processed and we will not be able to process a refund for an additional purchase.
It may also help to restart your game, so try this too!
Go to Settings, and then tap 'Apps'.
Tap the 'Running' tab at the top of the Manage Applications screen
Choose the application that you want to stop.
Touch either the Stop or Force Stop button.
If it has been more than 24 hours please contact our Player Support
Opening Clash
Tapping the settings button (Gears)
Tap Help & Support
Tap Purchasing Issue
DO NOT delete the pre populated data from the email!
Include a copy of your receipt in order to ensure your request is processed as quickly as possible!
If you do not have an email account set up, it is best to do so, so that you can get a response as quickly as possible.
Also see the sticky here: http://forum.supercell.net/showthrea...Payment-Issues
http://i.imgur.com/BhmQMlZ.jpg
SC needs much more time to give you an answer.Quote:
Originally Posted by Noyon
But it would help if you describe your problem: When does the error appear? What error message appears?
Do you have activated the option to be able to buy in the game?
And this is the wrong sub-forum.
@
UltraDragonMaster
First of all, I've done that 3 times, I men restarting, and tried to pay for 5 times, and my google play says: All orders been cancelled. lol
Well, someone said, I need password for google play, and I tried that, then it asked me to pay $25, and I did that too, but it said, wait for 48 hours.
What the hell is this ? Why this damn hard work to purchase something ? What's wrong with this game's devs ?
Well, and last one is, your given link as sticky doesn't work.
But, thanks anyway
Hi,Quote:
Originally Posted by Noyon
What is the error you are getting?
1: Dude, chill.Quote:
Originally Posted by Noyon
2: I told you that it was a post by a mod, not by me
3: You didn't say how much times you restarted and payed until after I posted