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Hay Day, I need so much help right now. I just lost my farm. I have nothing, as if I was a new player and i'm not. I was in level 53 and also lost Diamonds that I just had bought recently. Is it possible if you can help me. I have put so much into my farm. .GC *-.princess.-* please help I lost my farm at level 53 and now I'm in the one, please help! Hayday, please check my farm
Please don't make multiple threads on the same topic.
SuperSteve, a staff member, already gave you a link to try in one of your other threads, found here: http://forum.supercell.net/showthrea...451#post240451
If what he showed does not help, then please say so.
Who died and made you a Mod? On this side none the less?Quote:
Originally Posted by zachUVA
😜
I hope no one died. Hey, though, I do play HayDay. :oQuote:
Originally Posted by Kendra1168
How are you liking it so far?
Oh and you sounded very "Modly"!
Its a fun little game just to play when I have some spare time, but I don't find it nearly as addicting as Clans of Clans. Just now trying to fill my first boat order, so I haven't progressed too far yet. It is nowhere close to being deleted or even left idle, though. :DQuote:
Originally Posted by Kendra1168
Time to get back to real life... Sorry for your loss. Hay day support team is going to take long to reply and if they do they will tell you that theres nothing they can do. -personal experience
Well that's good-just don't starve your animals! And i'm glad its not too addicting for you-all you need with CoC and school.
Did you add neighbors? That helps.
Hi,
Please send a support question through the app itself with details of your problem and you will receive a ticket if Steve's advice didnt help.
http://forum.supercell.net/showthrea...I-lost-my-farm
Support will then contact you via email.
Good luck :)
We got moved!
I feel very bad, I NEED MY FARM, please help ;(
Hey, Greg. I need so much help right now. I just lost my farm. I have nothing, as if I was a new player and i'm not. I was in level 53 and also lost Diamonds that I just had bought recently. Is it possible if you can help me. I have put so much into my farm. .GC *-.princess.-*
1. Delete Hay Day from your device
2. Log out from Facebook and Game Center from your device
3. Restart your device
4. Login to your own Facebook account and/or Game Center account (which you used when you played your farm)
5. Re-install Hay Day from App Store
6. Launch Hay Day
7. You should get the popup asking if you want to continue your "old" farm, and again tap on "YES, LOAD GAME"
8. The next popup is the confirmation popup, and type CONFIRM (in capital letters), depending on your language settings
follow these steps and do not work for me
Please help me find another solution. send information by mail. and just tell me if they can help me or not please
Aussiebob already suggested something different to try in case Steve's suggestion didn't work..Quote:
Originally Posted by princessaj
Quote:
Originally Posted by aussiebob
First off, You didn't go into enough detail about how you lost your farm in the first place. Could you elaborate on how you lost your farm? Was your account linked to facebook? Game Center? Did you do a factory reset of your idevice and set up as a "NEW" and for some reason when you load Hay Day and when it ask you whether you want to load the previous save or keep current, did you tap on the X button? If so that could be one reason of losing your farm.
Do you have a ticket number regarding to your issue? You should have gotten a ticket number when you sent an e-mail via using the in-game support (by taping on the COG icon).
Hello Hay Day. I followed the steps that you guys had sent. They didn't work.
I started with a new farm and my old farm I had bought diamonds moments before my farm had been lost.
Is it possible that I could get my diamonds back and placed to the account that I am using right now ?
I bought so many things with the diamonds that I bought a while ago, and I lost all of that too. .
I just really wish I could get help getting the diamonds back at least to my new farm, that's the same account.
I don't think that is possible, unfortunately. And are you going for the most repeated threads record? :confused:
You have been advised to report your problem to support through the game.Quote:
Originally Posted by princessaj
Pease do not keep starting new threads on this topic, it's against forum rules.
Yeah. Seeing that you don't help at all. Being that you people are useless and don't like helping people.Quote:
Originally Posted by zachUVA
You guys are so professional. Not. And you. You going on the record on not helping people ? :)
Thanks for your help. Apart from being a player. I buy diamonds and that could be helping in your needs. K.
Sadly I became addicted to the game, otherwise I would've not played anymore a long time ago.
So sorry. Sir.
You are aware that you are responding to a regular player like yourself who can't help you out one bit ?Quote:
Originally Posted by princessaj
Starting new threads will not help your issue at all.. It is best to keep it in one place.
That being said.... Aussibob, Tinkerbell and I (also regular players who happen to help out on the forum) have all stated you should use the in-game feature to report a problem. The forums are no support tool.
Thanks.
All the people can do is direct you and help you as a player.Quote:
Originally Posted by princessaj
Unfortunately this ISN'T a support site and all support issues need to go through the proper way as directed many times.
Any future same topics will just be closed.