My picture not showing up

Just wanted to share the reply i got to my email. Hopefully it will be fixed soon! Fingers crossed!


Thank you so much for contacting us and playing Hay Day!

I am sorry to know that you are not able to view your picture in your Hay-day farm. However, please be advised we are working closely with Facebook to ensure this is fixed as soon as possible.

In the meantime, I thank you very much for your patience and I apologize for any inconvenience caused. If you encounter other issues within the game, do not hesitate to contact me. I will be more than happy to help you!

Have a Hay-ppy Day!

The same occurred to me. It's very frustrating, my friends don't help me as often now, and now I really believe it has to do with my faceless crate.

Supercell, I know you said you were working with Facebook to resolve the issue but how about in the meantime you just give us the option to upload a pic to hay day? It gets confusing when everyone looks the same!!

They are aware of this thanks to everyone's posts on it. They are looking into what may be causing the problem. It would be very helpful if everyone would post what device you use. Knowing if this is limited to Android or iOS or if it's affecting both would help to shrink the area that they need to search for the problem.

This has been a problem for me for over a week. I am on a IPad, but I am also connected to Facebook. It's happened to both Facebook and GC friends' avatars.

Quote:

---

Originally Posted by Cricks3

They are aware of this thanks to everyone's posts on it. They are looking into what may be causing the problem. It would be very helpful if everyone would post what device you use. Knowing if this is limited to Android or iOS or if it's affecting both would help to shrink the area that they need to search for the problem.

---

Playing on iPad iOS 7.1 connect to Facebook and game center.

Playing on iOS 7.1. Connected through Facebook & Game Center

Everything seems to be back to normal- my pic & my friends' & followers' pics have returned! Thank you

issue solved for me...
needed to 'hard' close the game though. Home button twice, and than close game.

thanks

BTW, ipad2 & 3 , iOS 7.1, if its still relevant.

My pic is gone again😩
My friends' & followers' are still showing up though. I closed the game & reopened but my pic is still missing.
Playing in iPhone 5c iOS 7.1 connected through Facebook & Game Center.