Hello support team. I lost my farm 3 months ago and i tried all ways but it's nothing happen. I also send mail many times but i dont get your response. Please help meeee!!!
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Hello support team. I lost my farm 3 months ago and i tried all ways but it's nothing happen. I also send mail many times but i dont get your response. Please help meeee!!!
Name of the lost farm: help my boat pls
Level of the lost farm: 55
More details about how the farm was lost: the last facebook was connect to my farm is Thư Anh (facebook.com/thuthu.12)
The last time i played is in 2013-12-23 before 04:45 UTC Time
Game center account maybe: 'ThưAnh' or 'BLrobotboy'
***
Name of the current farm in my device: linhbo
Level of the current farm: 12
This's the picture my friend has taken from her device. She still following me, so she can see my farm.
Her farm name is: ♡Gau Vo♡
Attachment 31632
I try my best to give you the most information as i can to get my farm back. Please help me!!
Did you receive an automated response with a ticket number after sending it ? If so can you post it here please ?
maybe you can check request #1507414. thank u
did u get your farm back??
no :(( maybe they need more time -_-
You should hopefully be getting a reply some time next week.Quote:
Originally Posted by thuanh
Hi I'm chigalvez. I sent you a private message and email on march 11,2014 regarding the lost farm that i reported with ticket#2383783 on march 11,2014. it's has already been two weeks but there's still no progress. As of now i still haven't heard from supercell regarding the recovery of my lost farm
FARM NAME: chi
FARM LEVEL:39
TICKET#2383783
Please kindly help me recover my lost farm
I received your emails and sent you a reply.Quote:
Originally Posted by chigalvez
i hope so. i waited for about 3 months :(Quote:
Originally Posted by shivampaw
I lost my hay day farm on March 9 2014. It was under Aaron & I was on level 63. We updated our iOS from 4 to iOS 7 & when we tried to log in our farm was gone. It said there was a farm attached to it so we clicked on it but it turned out that it was my daughters from her iPod. We now have her farm ANNAS FARM level 28 stuck on our iPad & iPod. How can we get our farm back on our iPad & leave her farm on her iPod? Our ticket numbers are 2360720 from March 9 2014 & 2488109 from March 18 2014. We miss our neighborhood and game but have not heard anything from the help center. I have tried everything I found online but it still does not work.
Your ticket has been passed onto someone who is looking into the extraordinary delay. I do hope you will hear something soon.Quote:
Originally Posted by thuanh
I passed your ticket numbers on as well so. While I cannot make any guarantees, hopefully, you will hear soon.Quote:
Originally Posted by adrossart
Thank you for your help. I don't want to accidentally delete my daughters farm from our iPad & make her start over too.Quote:
Originally Posted by Cricks3
why haven't i received any information about my farm yet? :(
Can you please give me the date on the auto-reply email that goes to the ticket you gave? Number 1507414.Quote:
Originally Posted by thuanh
You said you sent several emails. Can you please supply the dates and ticket numbers received for those other emails?
#1507414 i receive on december 25th 2013Quote:
Originally Posted by Cricks3
#1501625 on december 24th 2013
#1492125 on december 23th 2013
I didn't receive the auto-reply email for recent sent mails :(
Thank you. I will pass these along and hope they can figure out why such an unusual delay.
Thank you so much!Quote:
Originally Posted by Cricks3
Thank support team so much! I get my farm back :o
Yes!!! I'm so glad for you! Thank you for posting the good news. :DQuote:
Originally Posted by thuanh
Name of the lost farm: -RaSer's farmQuote:
Originally Posted by adrossart
Level of the lost farm: -35
More details about how the farm was lost: -
Each time I download hayday it starts a new village I connected my google account with hayday where my RaSer's farm is stored a message poped up that is I want to load my RaSer's farm or continue with new farm, I was to tap to load my RaSer's farm but by mistake I tapped to continue with my new farm.
I then deleted game and then installed it back but unfortunately my RaSer's farm was wiped out from my google account.
I sent several mails.
PLEASE HELP! I NEED MY HAYDAY ACCOUNT BACK.
Quote:
Originally Posted by Cricks3
oh really a great news for - to get lost farm back.
dear Cricks3 i sent you a PM here with my problem .... and i apologize if that was not to be done !
i am also desperate to get my farm back, and got the code once, but that didnot work for me. after that i did not receive any response with a new code ...
can you please check my PM and can you please forward my problem, or answer me?
thank you so much with hope still alive :)
in anticipation for early response from you n support
mahi !
EDITING - THANK YOU SO MUCH, DEAR CRICKS3 , you forwarded my problem and that unlocked my overwritten lost farm, i just got it back ---- HAPPY DANCE WITH HEARTFELT THANKS ! A TON !!
Dear CRICKS3 , Kindly help me out to retrieve my lost farm
(#5642391) 12th Sep14
(#5647246) 13th Sep14
(#5710686) 15th Sep14
regds
--------DO NOT DELETE!--------
UTC Time: 2014-09-12 17:33:49
Game: Hay Day
Version: 1.19.88
PlayerID: 15-5638075(249)
Category: Report Problem
Language: EN
Device Type: Venue 7 3730
OS Version: 4.4.2
Platform: Android, Google Play
------------------------------
[QUOTE=MSKT63;2824093]Dear CRICKS3 , Kindly help me out to retrieve my lost farm
(#5642391) 12th Sep14
(#5647246) 13th Sep14
(#5710686) 15th Sep14
regds
First, stop sending reports on the same problem. This will just confuse things and slow it down. Next, send Cricks a pm. She will see it much faster than a forum message. Last, have some patience. There are several million of us and very few of them. I have always received help and satisfaction, just not always immediately.
good luck!