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I had purchase 3 payments of a $20.99 and 2 $10.49 worth of gems, I have the receipt for these payments on my email and stuff like that, why the heck has this happened to me 3 times! The first time this happened I sent heaps of emails to supercell, I followed all the procedures if you had this problem but nothing is working. If there is a supercell admin could you please help me solve this issue.
Thanks...
Hi,Quote:
Originally Posted by ziiTrickZ
1) When did you make the purchases
2) Sending "heaps" of email to SC will not help you in any way.
3) Have you read the sticky about purchases? Available here
Shiv
Like I said, I've tried everything......
Answer my 1)Quote:
Originally Posted by ziiTrickZ
When did you make the purchases?
Oh and I made the $20.99 purchase over a week ago and the two $10.49 yesterday!
In that case lick report a problem on all the receipts you have received from apple via email and go through the refund process. Then wait a few days and try again.Quote:
Originally Posted by ziiTrickZ
I have, they gave the money back so I tried It again assuming that the first time was a little bug, but same problem....
Are you jailbroken?Quote:
Originally Posted by ziiTrickZ
Yeah.. Is that the problem ?
yes, obviously being Jail Broken is the problem. Install this app: Lookout Security. https://www.lookout.com/
Yes what tweaks have you installed?Quote:
Originally Posted by ziiTrickZ
What does that app do?
regardless super cell still stole my money!
The local app tweak..
No - SC do not support jail broken device and you said you got your money back so they didn't steal anything.Quote:
Originally Posted by ziiTrickZ
Obviosuly why it doesn't work. Uninstall the tweak and then try again.Quote:
Originally Posted by ziiTrickZ
Lookout Security is a security app that stops malicious attacks and can un-jailbreak your device. Can also locate your device. Very useful.Quote:
Originally Posted by ziiTrickZ
Similar issue happened to me, i spoke to itunes support and they refunded the money and I repurchased on a non-jailbroken device.