Re-Link possible.

I had linked coc account from my iPad to my nexus a few months back as I can use my iPad once in two weeks and phone nearly everyday.One day in a daze I removed my coc account from my phone despite the precautions.When I tried linking it again it said that a link had already been done and I cannot do it again.This enrages me since I must have spent a few hundred dollars over the game and am given such a situation.I wont mind paying a few dollars to recover my account as it is a loss to you only as I buy 500-3000 gems a day.Pls fix it I'm [:]visinfy[:] of clan Dave's I Know.

Hi,

Linking is a one time only process, if you had backed up your village to G+ or GC then you can recover it by logging in with the same ID. If you didn't then Contact support using the in game report an issue feature by:

Opening Clash
Pressing the settings icon
Pressing Help And Support
Pressing Report An Issue
Pressing Other Problem.

Provide all the details of your problem and village. DO NOT DELETE THE PRE POPULATED DATA!

Support may take up to 2-4 weeks to reply.

If they don't reply within 4 weeks you can either PM support with your ticket number that you will receive in an automated response email OR create another thread stating your ticket number.


Shiv

Quote:

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Originally Posted by DarkWizard999

I had linked coc account from my iPad to my nexus a few months back as I can use my iPad once in two weeks and phone nearly everyday.One day in a daze I removed my coc account from my phone despite the precautions.When I tried linking it again it said that a link had already been done and I cannot do it again.This enrages me since I must have spent a few hundred dollars over the game and am given such a situation.I wont mind paying a few dollars to recover my account as it is a loss to you only as I buy 500-3000 gems a day.Pls fix it I'm [:]visinfy[:] of clan Dave's I Know.

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Link a Device doesn't work like you think. When you did it the first time, you had to be logged into both GC and G+. Therefore your village is saved to both accounts.

What you have to do is to log back into your G+/GC to recover your village. Once logged launch the game it should prompt you to load your village.

Thank you both who commented I see a possibility now and the account I linked only was attached to GC which I have but not google + which I don't.

Quote:

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Originally Posted by DarkWizard999

Thank you both who commented I see a possibility now and the account I linked only was attached to GC which I have but not google + which I don't.

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For "Link a Device" to work, it require a GC and a G+ account. So you have one, it's out there ;)

Quote:

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Originally Posted by KlarkSmith

For "Link a Device" to work, it require a GC and a G+ account. So you have one, it's out there ;)

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I'm sorry KlarkSmith but you don't understand my problem. I have a g+ and GC account but the thing is I have already linked my account and my iPad says that link can be done once only. By this reason I cannot play coc on my phone. I am allowed to use My iPad once a month.
If you play coc you should know what happens because of this.

Quote:

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Originally Posted by DarkWizard999

I'm sorry KlarkSmith but you don't understand my problem. I have a g+ and GC account but the thing is I have already linked my account and my iPad says that link can be done once only. By this reason I cannot play coc on my phone. I am allowed to use My iPad once a month.
If you play coc you should know what happens because of this.

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Yes you are right, he didn't understand the question.

Did you contact support? They are the only people who can do anything now.

I have the same problem. I already contacted the support.. didnt receive a answer within 4 weeks now :(

Quote:

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Originally Posted by DarkWizard999

I'm sorry KlarkSmith but you don't understand my problem. I have a g+ and GC account but the thing is I have already linked my account and my iPad says that link can be done once only. By this reason I cannot play coc on my phone. I am allowed to use My iPad once a month.
If you play coc you should know what happens because of this.

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I play CoC, but only use Apple, so never done a "Link a Device". But from what I understand in the sticky in which every step is explained, you need to log into both your GC and G+ to do so. Meaning the first time you linked your iPad with your Nexus, you village was saved to both GC and G+.

Now you want to do "Link a Device" again, but you shouldn't have to. The first link saved your village to your G+, you only have to log into the same G+ used at the first link and launch the game. The game will prompt you to load your village.

Now if it doesn't, it mean either it isn't the right G+, or there is something else going on that we can't/don't know.

But the problem doesn't lie with "Link a Device" but with G+.

If you still think I don't understand, feel free to tell cause otherwise I'm lost ! lol :confused::confused:

Or you can contact support following Shiv steps.

Quote:

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Originally Posted by DarkWizard999

I had linked coc account from my iPad to my nexus a few months back as I can use my iPad once in two weeks and phone nearly everyday.One day in a daze I removed my coc account from my phone despite the precautions.When I tried linking it again it said that a link had already been done and I cannot do it again.This enrages me since I must have spent a few hundred dollars over the game and am given such a situation.I wont mind paying a few dollars to recover my account as it is a loss to you only as I buy 500-3000 gems a day.Pls fix it I'm [:]visinfy[:] of clan Dave's I Know.

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The link process can only be done one time - that's all that's needed because:

I had linked coc account from my iPad to my nexus a few months back
During that process, it required you to be logged into both a Gamecenter and a Google+ account. When you linked the village, both values were populated within your account.

From that point forward, if you need to load the village on a new device, you would simply log into the Google+ or Gamecenter account that is now on record for the village. No need to link again.

Everyone who thinks that the problem is solved through g+ I'd wrong as I never linked my account to g+.