Help on recovering saves

I'm managing the so-called Chinese COC wiki (and you can basically find the link in the "other language" part in the English wiki) (that isn't quite a wiki though, no people really edit the contents, even I don't edit often, but every month there're one or two guys... er... IP users asking about the lost of saves.) and I just saw one user asked about that save problem again.

I want to confirm something about the save things:

Many Chinese users don't know how to log in to Game Center, can't use facebook, and don't even know that they can ever have a Google Account due to the reaaaaally "closed" internet environment (well search Wikipedia "The Great Firewall"), and those android users love to "Brush Machine" (that's a word-by-word translation from Chinese, which means change the system), hence they always lose their save, and cannot recover by the accounts.

First, if anyone didn't log in to those accounts, is there a way to find the game back?? (Well I know your email system don't ever work. I've sent two tickets but no reply at all.)

Second, would you ever add some Log-in-as-Chinese-social-network thing? They sure can't use Facebook, nor twitter, in Mainland China (I'm a chinese that is studying in Spain...), and they would find difficulty using google (there's no server in China, but one in Hong Kong. And that's so far though). Once they are able to login with Chinese social network they won't lose the game that much.

Could anyone reply me? This would help me, the wiki and those Chinese COC players out!

uh teach them to usee google accounts. That's the safest way to save your account on android (you can switch accounts easily too). To bypass firewall use proxies/vpns going through hk is probably a good bet.

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Originally Posted by vDrag0n

uh teach them to usee google accounts. That's the safest way to save your account on android (you can switch accounts easily too). To bypass firewall use proxies/vpns going through hk is probably a good bet.

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Thanks.

Teaching 'em to use google MIGHT be an idea, but it depends... the phones may not quite support google. (they even don't have google play. They basically use other services to download things. for free, of course.)

The vpn thing... pretty hard, unstable, unsafe. Anyway we needn't use Facebook, must we??

facebook association doesn't save games i believe so that's pointless.
only google play on android and gc on ios will work. if you can install coc, then you can probably install google services. You only need google play installed (& google plus). You dont necessarily need to use them. If you're bypassing them then be prepared to suffer the consequences.

the other option might be to sync game data, but im not sure if that works on android. I have never tried.

most likely china social will never be added unless there is a substantial population base, i.e. 10mil. Theres too much stigma relating to chinese services in western countries and allies.

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Originally Posted by vDrag0n

facebook association doesn't save games i believe so that's pointless.
only google play on android and gc on ios will work. if you can install coc, then you can probably install google services. You only need google play installed (& google plus). You dont necessarily need to use them. If you're bypassing them then be prepared to suffer the consequences.

the other option might be to sync game data, but im not sure if that works on android. I have never tried.

most likely china social will never be added unless there is a substantial population base, i.e. 10mil. Theres too much stigma relating to chinese services in western countries and allies.

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Well... there should be 10millions COC players that use the network?? er...

I don't have a android phone (but I use Bluestacks to play COC and Hay Day on my PC), so I don't know if, how much and how the phone would support Google Play and Google+. But I'll let 'em try.

AND so many people's already lost their game. How do they recover?? (assume they remember their town name, approx. level, TH level and roughly how the town's layout is, what buildings they have, what clan they're in, and when they last played.)

ps. Facebook syncs data in Hay Day. I had to connect to it in order to sync my hay day data between my dad's iphone and my PC, although I hate using social networks (unless they don't force me to use my real name (or at least don't display it publicly) and don't mess up my youtube). However I did enter that 16-digit code to sync my COC data.

ps. I'm going sleep. I won't be able to reply to you that quick as I did and am doing. I may be able to reply again @night of UTC.

only sc can help you recover non associated accounts. If you still have the old phone, you can try copying data for coc over to the new phone.

Sadly, there isnt much that SC can do unless they add new Auth services to the game. The issue is really that China blocks everything so your best bet will be VPN to a non China server to allow access to Google play.

Unfortunately Supercell has not published Android version of Clash of Clans in Mainland China, since there is no Google Play there. Therefore, only iOS players are supported there. Supercell can find your village if you report the problem through the in-game feedback channel. However, it is highly suggested to attach your game to a Game Center ID, because you may need to wait for a long time before you get your village back.

Thanks for your suggestions about integrating Chinese SNS into Clash of Clans. Suggestions like this are important to us, as they help us understand all sorts of perspectives and attitudes relating to Clash of Clans, and ultimately contribute to making Clash a better game altogether. Clash of Clans development team will further review it.

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Originally Posted by 670839245

I'm managing the so-called Chinese COC wiki (and you can basically find the link in the "other language" part in the English wiki) (that isn't quite a wiki though, no people really edit the contents, even I don't edit often, but every month there're one or two guys... er... IP users asking about the lost of saves.) and I just saw one user asked about that save problem again.

I want to confirm something about the save things:

Many Chinese users don't know how to log in to Game Center, can't use facebook, and don't even know that they can ever have a Google Account due to the reaaaaally "closed" internet environment (well search Wikipedia "The Great Firewall"), and those android users love to "Brush Machine" (that's a word-by-word translation from Chinese, which means change the system), hence they always lose their save, and cannot recover by the accounts.

First, if anyone didn't log in to those accounts, is there a way to find the game back?? (Well I know your email system don't ever work. I've sent two tickets but no reply at all.)

Second, would you ever add some Log-in-as-Chinese-social-network thing? They sure can't use Facebook, nor twitter, in Mainland China (I'm a chinese that is studying in Spain...), and they would find difficulty using google (there's no server in China, but one in Hong Kong. And that's so far though). Once they are able to login with Chinese social network they won't lose the game that much.

Could anyone reply me? This would help me, the wiki and those Chinese COC players out!

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Quote:

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Originally Posted by Ciao

Unfortunately Supercell has not published Android version of Clash of Clans in Mainland China, since there is no Google Play there. Therefore, only iOS players are supported there. Supercell can find your village if you report the problem through the in-game feedback channel. However, it is highly suggested to attach your game to a Game Center ID, because you may need to wait for a long time before you get your village back.Thanks for your suggestions about integrating Chinese SNS into Clash of Clans. Suggestions like this are important to us, as they help us understand all sorts of perspectives and attitudes relating to Clash of Clans, and ultimately contribute to making Clash a better game altogether. Clash of Clans development team will further review it.

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Thanks for your reply and I would tell those guys the bad news that they cannot recover the save >_< >_< >_