Bought $10 worth of gems not credited+
Hello on Friday the 17th i got a $15 dollar itunes card to use on clash of clans. I went to use it and bought $10 with it and didn't get my gems, so i though it must be delay and so then bought the other $5.00 worth of gems and got those but never recieved the 1200 gems. So i waited for about 5 hours still didn't get them so i then emailed Clash of clans. I told what happened and after 48 hours iv'e heard nothing please help.
Bought £13.99 worth of gems... No gems, no answer from supercell devs, been a week
That's a good amount f money I have invested. I read in the forums it takes 4 weeks max but what if I buy another set of gems. Will I be be forced to endure a 'building time delay' on my purchase? Things like these will only put prospective customers off. I hope Supercell find a way to curb this dilemma permanently and I am sure my request will be heard and my money returned.
The irony is that I made the initial purchase accidentally and appealed for them to return my money and keep the gems. I now intend to spend the money on the gems anyway. The game is very good and this is the first and only problem I have encountered with the application. FYI, I'd probably buy it on ps3 or x box consoles if it were on them as well.
As I expected I have received my gems. Thank you!
I very much appreciate the integrity of the devs who have since reimbursed me with my money. I have therefore chosen to re-invest it back into the game. Cheers and continue providing us with an unparalleled gaming experience!!!
Where would I find this receipt
Where would I find the receipt apple has sent me when I bought this product?