A request to both supercell and the community

The discussions become arguments for a reason I only recently became aware that I was aware of. I was talking to some young Probationary FF's who felt that people were treating them wrongly and always jumping to the easiest conclusion and until I said the following without thinking I had never truly thought about it. Part of the human condition is to believe those you trust, and you trust noone better than yourself. Even if you only have a small view or small slice you will naturally hold on to it with a deathgrip and refuse to yield without evidence placed directly under your nose. Anyone having good luck will say loot is perfect and anyone complaining are "noobs who want epic loot handed to them" and everyone having bad luck will say those saying it is good are "few and only having good luck" and until we get past this we can't work together to figure exactly where the issues lie.

There is a party going on at twitter. Clash Of Clans is giving shout outs to noob clans to make them happy.


I might be lying or just kidding, but you should check it out, it is pretty dope.

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Originally Posted by JesusIsGod

I like what you are saying and agree 100%, it would be nice for SC to throw us a bone every now and then....that way if I know for certain no fix is coming, I might need to move on....:mad:

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This is most likely why they don't release any information. Of course there are always unforeseen circumstances that can cause last minute delays. Much better to under hype and over deliver than the other way around.

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Originally Posted by Daddy

I'd like to see that statement also, Jonas made it pretty clear in his interview that clan wars was something that the development team are working on.

In general though, in my opinion the forum tends to be a place for two kinds of people:

The general clash forum community, people for whole this is a second home, they know all the people - tease, launch, cry all in equal measure - I personally (as a player) love this community, sure we have our differences but hey.

A place for people who don't use the forums much to come and express an opinion - maybe it's an idea, maybe it's a support issue they are getting frustrated about, but quite often it's a complaint.

Now the regulars often do have genuine grievances - balloons being over powered in the early days, levels, loot, hogs, builder lag are things that come to mind - but they also value being here more than the grievance they have at the moment in time so they are not destructive to the community - there are very few regulars who are trolls.

The problem is people who have a single issue of some nature they feel strongly enough about that they want to express their displeasure and sometimes this means upsetting others.

So how do we deal with them - we can argue with them, we can tell them they are noobs, we can make them feel unwanted.

Or we can show them who we are as a warm, thriving, generous and helpful community and put our arms over their shoulders virtually and hope that they will realise this is not a place to be disruptive but one worth spending time in and becoming a part of.

It's time to hug a troll guys - it confuses them, it disarms them.

So the next time we get someone raging about the loot try saying yes it's not great, but which clan are you from how long have you been playing are you enjoying the game, what strategy do you use, do you have any ideas about how to improve the game.....that kind of thing.

Anyway thanks for reading i'll go back to modding now.

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Great post. So who are the regular trolls? :D

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Originally Posted by SSofJetlife

The discussions become arguments for a reason I only recently became aware that I was aware of. I was talking to some young Probationary FF's who felt that people were treating them wrongly and always jumping to the easiest conclusion and until I said the following without thinking I had never truly thought about it. Part of the human condition is to believe those you trust, and you trust noone better than yourself. Even if you only have a small view or small slice you will naturally hold on to it with a deathgrip and refuse to yield without evidence placed directly under your nose. Anyone having good luck will say loot is perfect and anyone complaining are "noobs who want epic loot handed to them" and everyone having bad luck will say those saying it is good are "few and only having good luck" and until we get past this we can't work together to figure exactly where the issues lie.

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This.

The way I see it, a portion of these issues comes from how community is treated by those in power. People react in kind on how they are treated. Naturally silence isn't responded with silence, but with shouting, just in case the other end is hard of hearing.

Now some will instantly jump into conclusion, that I am blaming those in power. No, not blaming, merely basing my thoughts on observations and things I have learnt along the way. There's always a reason why some things are done the way they are. I might not agree with how things are handled and would like to see a change, but I don't blame anyone for anything.

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Originally Posted by OJM

This.

The way I see it, a portion of these issues comes from how community is treated by those in power. People react in kind on how they are treated. Naturally silence isn't responded with silence, but with shouting, just in case the other end is hard of hearing.

Now some will instantly jump into conclusion, that I am blaming those in power. No, not blaming, merely basing my thoughts on observations and things I have learnt along the way. There's always a reason why some things are done the way they are. I might not agree with how things are handled and would like to see a change, but I don't blame anyone for anything.

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Instead of being Human and true to form...arguing we need to work together to amass data for every problem, no opinions...only facts...and once we have the facts we discuss possible causes and THEN we discuss(calmly) solutions.

Hmm, maybe we have something here...


Back to my rock.

Complaints and opinions posted on the forum have changed the game for the better in the past many times over. If people are struggling with the new loot system they should make their opinions known on the forum, in a respectful manner of course. Everyone's situation is different so any info is always appreciated and helpful. My mini th9 account was being smashed yesterday by hogs at 2k. Literally every time i logged out of it, 350k gold 1.5de every time. Anti hog base, doesn't work. I had to drop cups and they stopped. Its a lot harder for lower town halls, i can see whats happening based on what i have experienced. How can i ever progress with that account when that keeps happening? The chances of finding a 350k gold base to get back what i lost is next to impossible for some reason. The casual players are affected the most in my opinion with the new loot system.

Things dont happen without persuasion by the community though. High trophy players came and made many threads complaining about cheap shield exploits top players were using. SC listened and changed the game to make it fair changing the way revenge attacks. Give them some time, they will tweak what needs to be tweaked hopefully...

I agree with alot on here. The thing that most bugs me most about the lack of loot complaints is how they are presented. what could be neatly filed under one thread with a poll is instead an endless amount of threads containing anecdote after anecdote. IDK it just gets old. I think that we have plenty of reasons to be optimistic, that SC has done enough to communicate their intentions. As my clanmate pointed out earlier, many improvements have come from the player community in the past. Why should we think they wont in the future? SC updates this game (for free) every month...I repeat, every month. some updates are bigger than others, but why should we think they wont in the future? SC has said they intend to keep the game relevant for years to come. We cant really expect them to tell us too much about the direction, doing so would def be a can of worms.

this.....like!

battles are won inside the game, not on internet forums

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Originally Posted by Woski

Please, let's stop fighting, flaming, and complaining. We are all angry with the state of the game for various reasons and continue to derail threads with negativity. It seems like the supercell staff realizes there are issues. They have delayed the update to get it right. Let's be honest here, we aren't the most easy to appease. No matter what happens., someone will have something negative to say. There are gems(pun intended) hidden in the open threads of good ideas and discussion. I hope that it gets seen by the right people. Let's give the game a chance to get better.

@Supercell
I can only speak for myself, but I think a lot of the current mood of the forum is due to a lack of knowledge. You are a business and need to make money. I will always respect that. You have created a fantastic community but also taken on the uphill challenge of keeping them happy. I think myself and others would love some sort of statement about the direction of the game. Will there be an emphasis on clan relations, an increase in content, or even a change in the current content? We are in the dark. I realize you have little to gain from a business perspective by telling us your goals, but it just might put many people at ease. It doesn't have to be detailed, but even a paragraph of your opinions on the game would go a long way. Give us something to be optimistic about.

Just my 2c

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Hey OP

I'm curious, did you get a response from SC?

Here is my 2c - the update has been delayed because folk want substantial content update and not TH11.

Also, I think they want the new forum look to be up and running for the game update, those guys are perfectionists I suspect and maybe there is a hitch with the new forum? dunno - there are no clear answers other than "no changes to the loot system, as SC want to move forward and undoing this unpopular change is going backward" oh and Steve "is concerned about nexting" although for some inexplicable reason he doesn't believe loot and nexting are related.