Cannot Connect in New Wi-Fi
Installed Wi-Fi in our home office a few days ago. Now, unable to connect to Hay Day.
Hay Day was initially installed from a different Wi-Fi network. It continues to work fine there. When we attempt to connect to the new Wi-Fi in our home office, Hay Day will not connect to server.
Interesting thing is that we installed Clash of Clans from the other Wi-Fi, and had the same issue. After opening ports on our home firewall, it works fine in both environments.
I do not think it is device related, as we are experiencing the same issue with an IPad 4 (v7.x) and an Android device.
Most of the troubleshooting has been done on the IPad. - uninstalling app, reinstalling; closing all open apps; logging into Game Center.
I appreciate any suggestions.