Great prize, thanks a lot, SC :)
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Great prize, thanks a lot, SC :)
To be honest, I felt a little bit underwhelmed by it. Could be because I'm not a big decor person but I don't mind. I finished my goals mainly for the holiday tree and slow globe. Happy others like the sleigh :)
Yes I was hoping I'd be able to place it on the frozen pond, now that would have look good, even tried to lean it up against a wall, but it was having none of it, hence it sits near my frozen pond.
Thanks SC :cool::cool:
I haven't gotten mine yet! I met all my goals and everything. Maybe the mailman is backlogged... I am a little disappointed.
Haven't gotten mine yet either, neither has my husband. :( Hopefully soon. :)
Merry Christmas to everyone!
Good to know it isn't just me:)
Quote:
Originally Posted by CourtneyAnn
Maybe you were on the SC's( Santa clause) naughty list ! :pQuote:
Originally Posted by Daycaremom2002
Still waiting for mine...:(
Everyone who hasn't received it, try rebooting HD.
I didn't receive mine...
Nope, just did a hard reboot and still no sleigh *sob*Quote:
Originally Posted by PinkStarbelly
I've got it, even though I haven't reached my personal goal. Very nice from SC, thank you! I actually think the sleigh was nice, I'm content with it. :)
Oh, that's really rubbing our noses in it!Quote:
Originally Posted by minten
I never got it either :(
Received mine thankfully :)
Tried rebooting, didn't work... I feel ♥♥♥♥♥ed!
I haven't received one either even though I did complete all the goals.
And i got one but only got half way through the goals, sorry...
you just needed to finish your personal goal to get one. I saw you were still contributing - you might get the rest yet!Quote:
Originally Posted by Judesnz54
I got mine. It's cool, but I wish there was more snow...looks a bit silly on the grass :D
Wow, that usually fixes it. That sucks. Wish I could give u mine. Hopefully it get's sorted out soon.Quote:
Originally Posted by GladeMaid
Didn't received my sleigh, a lot of my neighbours were more lucky..
Maybe tomorrow
I didn't receive my sled either. Finished all my goals a couple of days ago. I did the reboot thing and that didn't work either. I sure hope that SC fixes this issue. A lot of us went out of our way to help meet the goal and it's unfair not to get the reward.
I'm sad. I haven't gotten a sleigh yet either. :(
SC is just letting you know that your typical mailing system fails.
Things get lost in transit all the time.
Correction: 90% of things I order get lost in transit and delayed 2-3 weeks.
Mailing system/package system hates me.
I hate it.
Mutual hating.
-_-.
Still waiting for... Made the reboot, but, nothing appeared..
Alfred! Where are you??:mad:
This does seem to be a bit more than usual. Since there is very often a discrepancy in time zones between the local server (linked to the player's game) and the origin server (spits out the sled), it could take 24 hours before Alfred delivers. I'm suggesting to everyone to first try a full force shutdown, which often clues Alfred to pick up the pieces. If still no delivery in 24 hours, place an in-game Report Issue ticket.
Please remember that with the holidays, lots of folks are probably taking time off to be with their families, just like many of you have taken time off from your jobs to be with your own families. Most likely, only skeleton crews are on staff for a few days, which is perfectly normal for any company this time of years. If by some chance, this is a problem and not just a sever delay, it will take a bit for it to be fixed but it will be fixed.
Please be patient and see what Alfred does tomorrow. :)
I just got a sleogh i havent met all goal and btw its tiny
You aren't required to meet ALL the goals, just the one to qualify for the event bonus. That is the level marked with the blue globe.Quote:
Originally Posted by Shea
I received the delivery of a sleigh from the mailman. When I tried to place it, I tried to place it in an invalid place. Then the sleigh disappeared! It's gone. I've tried rebooting the game and my iphone. No good. Where's my sleigh? :(
At least you got a sleigh in the first place. I'd rather lose it, than work hard to not get it!
It must have gotten dropped behind a building/machine, behind the white house, or amongst the plants. It's such a tiny thing, you'll need to look very carefully.Quote:
Originally Posted by Zefram
Forced close doesn't work. No sleigh
I have not received one either so far.....:(Quote:
Originally Posted by CourtneyAnn
I have rebooted to no avail and I have sent SC a ticket about this. My husband who completed the event on Tuesday has not received the sleigh either.
I complete my personal goals 3 days ago (Monday morning on my time) and still not received the sled :confused: yet :(
I hope you're right about this. But this is almost the same issue as my very first post on Bugs and Issues thread and on this forum. I tried a wheel barrow on a 'not enough space', I don't know how but I accidentally purchased it for 16 diamonds. Well I figured maybe I just landed it on a right enough space and didn't noticed. But the issue is I can't see or find it anywhere on my farm or my items menu. At that time I'm only below lvl20 I think, so I can easily see if it's there or not and also tried to tap behind my buildings and any obstacles as one of the members here suggested to me. But still nothing until I bought one intendedly. 'haven't got an action reply from my report too. Anyway, Alfred haven't delivered yet my sled too. I'll just wait until tomorrow..Quote:
Originally Posted by Cricks3
Supercell is going to get blitzed by all these requests...
I have not rec'd my sleigh yet, but I will be patient and wait at least 24 hours before submitting it as a bug to make sure it is not simple server delay. I would encourage others to do the same!
Not that I'm surprised, but I haven't received it either. My daughter did (it is very cute!), but I'm 1 for 4 in the last four global events, even after meeting personal goals.
But I'd rather my daughter got hers than I. I'm glad she didn't miss out!
So are a few of you saying that this has happened on other events where all players did NOT get the global event award?
not as if this has been going for a long time(the global event board)???
I got mine but my daughter didn't either. guess we will see if we get it tomorrow or send them a message.
The wife and I never got it.
Have you looked under the decoration tab in the store?Quote:
Originally Posted by Zefram
I don't think this is a time zone thing, Cricks, because Judesnz54 is in exactly the same time zone as me, she has it, I haven't.Quote:
Originally Posted by Cricks3
For me it is only this one, I received the diamonds from the other events. There have a few occasions where I have not received the diamonds others did after a maintenance break though.Quote:
Originally Posted by monkeybars
Add me to the list of dont have its. While I'll not likely complete the final goal, I did get the third & am working toward the 4th. I completed the personal goal within the first hour of the event.
Just a thought...I wonder if the bug may be tied to the different prizes received. For instance, I got poinsettias, snow lantern, and snowman, and didn't receive the sled. I've not compared which recipients got what in the other prize thread, but could it be worth a look?
I have not received the sled but got a different set of prizes - presents, candy pole, soldier, Christmas tree and snow globe.Quote:
Originally Posted by LadyJEM5
Ok that's very helpful to know, GymGirl. I was thinking maybe if the players who received a certain set of prizes might be the same ones on the didn't get list, but apparently that isn't the case. That eliminates that possibility. I'm going to give it a few more hours as Cricks suggests, but am definitely considering not even trying to get the tree now. No use in squandering resources.Quote:
Originally Posted by Gymgirl4a
The two of you may be in the same time zone but that does not mean that you are on the same local servers, nor that those local servers are linked to the same server(s) further up the line, nor further up the line from there, nor linked to the same local servers in Finland, nor to the same origin server(s).Quote:
Originally Posted by GladeMaid
I've done this time and time again and, to be honest, I'm tired. The following is a link to a simple description of how the internet works. It would be best if you read the entire article, but even if you read just the first page, you'll begin to understand just how complex a path that sled has to take from SC to your device and how many opportunities there are for it to get redirected, stopped, detoured, and even lost on it's way to you.
http://computer.howstuffworks.com/in...s/internet.htm
SC does not own the internet. They do not own every single one of hundreds of servers, nodes, routers, and other components that one digital sled may travel through to get to you. They have no control over Apple's servers, the servers that pick up from Apple's and transfer to the next set of servers down the road, nor the servers your internet provider uses. If any servers or other equipment along the way get jammed, breakdown, are undergoing maintenance or replacement, or just overloaded, much of the information traffic will be diverted by the owners of that particular equipment to any number of other stops, thereby, delaying arrival of the information (sled/diamonds). If data is corrupted along the way, the trip is ended and the item never reaches it's destination.
Please read this linked article or, at least, the first page so you can attain some understanding of what is involved in getting a simple sled through Hell and high water to arrive at your door. Not so simple and straight forward as you thought.
whattt you can get a sleigh I want one though
I haven't gotten my sleigh either :I..
Anyone know what you get from the last goal for the event?
I'm 129/152 and if it's a snow globe (I already have one) I won't bother and just buy a carousel/more fences.
Edit: The last goal is definitely a snow globe.
I added 154 items now but still no sled here.
My wife finished the event same time as I, after two or three days, and she has hers. Received it yesterday.
What sleigh I didn't get mine either.? I know it's not a real problem but everyone else in the house got one disappointingQuote:
Originally Posted by HappyHelen
Hmmm perhaps you ARE tired. Surprisingly, Cricks, I do know how the internet works, not the least because my husband is a professor of information systems, and as a research developer I proof read a lot of his research proposals and articles. You suggested it might be a time zone thing, not a routing problem, and I responded accordingly. If it's an issue with one of SC's ISPs that is a different thing from simply a time zone issue and certainly wouldn't be resolved by a hard reboot - as you also suggested it might be. However, a routing glitch does not explain why some people who did not meet the personal goal received a sled. Theoretically, they did not meet the eligibility criteria, so the programming should have excluded them, but it didn't. That suggests it must be something other than a routing or ISP failure.Quote:
Originally Posted by Cricks3
Same over here. My wife got hers, mine is still missing in the post office ;)Quote:
Originally Posted by Tijn
well, I will find some day when the sun in shining , lol
:( haven't got mine either, have well and truly completed all levels, am glad to know it's not just me. There have been a couple of times I didn't receive the diamonds either, but it's only a game, thought the sleigh looked cute on Judenz's farm and I am jealous.
I also did not receive the sleigh. My husband and sister did but my daughter and her boyfriend and myself did not. I don"t know wy because i have completed my own with 152 items
I have done a hard reboot several times and still no sled. It is very frustrating to work hard towards a goal and not receive the prize. I even helped others to get to their goals and they got their sleds, but nothing for me :( I sure hope that SC takes care of this issue, because there are a lot of people who have not received their sleds either. I will have to think twice about doing the next global challenge if this is the outcome. Why waste all my precious resources, if I can't get what is owed to me for completing the whole challenge. I just want my sled.
No sled for me either. Makes me feel better that I'm not the only one (sorry, lol). It isn't that big of a deal in the end. I have gotten all of the other prices so far though..
Alfred!! Where are you? Nothing yet and we are later than 24 hours..
What's strange, I didn't get it in the Apple device and in the Android... Why?? :confused:
I finished all of the goals (152 wool products) on the very first day of global event. Thank you Tom ;)
Then I helped friend to finish event, and then I added some more wool products to my personal goal. All in all I contributed a total of 181 scarves, hats and sweaters.
Guess what? No Alfred, no package on my doorstep, no sledge.
And yes, the prices for event are great and I think we are all grateful for generosity SC showed this holiday. It certainly made my holidays.
But sledge... Unique gift, nowhere to be found. And I was so happy to get one. Not so happy anymore.
I sent report last night and I'm really curious about the response. Hopefully it is going to end well for all of us sledgeless :D
Thanks dubazg for reporting this and we hope they will give us sleigh... after maintenance :DQuote:
Originally Posted by dubazg
So upset... My sleigh is missing too. Completed all the goals, got the snow globe, but no sleigh. Sob sob.
Did a reboot of HD, but still no slegh, reached 152 items 1.5 days ago.
I've looked everywhere... it did not.Quote:
Originally Posted by Cricks3
My sleigh is gone too, and it was such a beaut! Must be a weird glitch. I bet we'll get them back before you know it.
I didn't get a sled either or any package from Alford even though I have completed the event early :(
Since you did receive it and it disappeared as you tried to place it but you now are unable to find it anywhere, there is the possibility that it was inadvertently trashed. However, since that is only a possibility and there are other possibilities, I suggest you place an in-game Report Issue ticket. It may take time, due to heavy work load, for a live Support person to track this for you, but when they do, I hope it is with happy results.Quote:
Originally Posted by Zefram
Hi Cricks3,
I waited atleast 24 hours for my sledge, I rebooted game and device and donated 153 wool items.... still no sledge :( I did what you said and sent a report ingame, but I sent one before and no one ever responded... so hopefully I will get a respond now.... and will have my sledge soon.
Regards, Pascale
Has anyone who did not initially receive a sleigh now gotten one? I did not get a sleigh either and it has been 3 days since I completed the event.
+1 for realistic, positive attitude.Quote:
Originally Posted by HayDaze
Quote:
Originally Posted by Cricks3
How do you place and " in game report issue ticket" ? Have found the usual 'contact us' e mail , but not this ticket that many have mentioned
Tap on the help/support button (a cog in iOS 6 but I don't know what it looks like in iOS 7). Then tap Help and Feedback--> Report an Issue-->Report Problem.Quote:
Originally Posted by Jaxhida
Obviously, this is more than the usual server delay that I'd originally hoped. Who knows where the problem originates. Worse that it had to happen over the holidays when employees are off. Time for anyone who has not yet placed a ticket to do so. For those who already placed a ticket and got a confused response, let's wait until the issue itself is fixed first and then see what they instruct as the next step in getting those sleds.
EDIT: This started out as a lovely little thread to express pleasure at being given a unique decoration as a bonus gift from an event. Sadly, due to a problem with so many not receiving this lovely gift, this thread has changed from the original topic and is duplicating a Bug thread reporting this issue.
I'm, therefore, going to close this thread (sorry CEMFF), so to prevent continued duplication. If anyone reading this is also still awaiting a sled, please follow the instructions both in this thread and in the Bugs thread here: http://forum.supercell.net/showthrea...vent-completed.
Perhaps, once this issue is resolved and everyone has their sleds, a new thread with opinions on getting something special for an event and/or whether you like the sled or not can be tried again.