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Guys.. I wanna ask. After we get email that show our number ticket. In that email there's word "##please type your reply above this line##" I dont understand about that.. should I reply the email? What must I reply? Help me.. thanksssQuote:
Originally Posted by matertion
so far no. just wait next enail they will ask you for more info. good luck.Quote:
Originally Posted by wenwen7
I just got an email from supercell, they ask more info from me.Quote:
Originally Posted by matertion
But im so confuse with this:
"In these cases we need to make sure that the rightful owner recovers the lost account. To verify this, we will need a receipt of your purchase of gems for this account".
What I must reply? I never purchase gems before. But supercell need a receipt purchases from my account. I need your opinion guys. Anyone can help me. Thanks b4..
Hi everyone, so here is a quick update on how things went since I posted here and sent a request to the supercell support to get my village back, which was Town Hall 8 and lvl 69.
- 39 days later, still no news from them. (Ticket number #5364653, req sent the 28th August 2014).
I have of course been kicked out of my clan since the time I sent my ticket, which is normal after 1 months and almost 2 weeks without playing. I hope it won't impact the process of getting back my village back, if they ever respond.
I will keep you updated on how things progress.
Please help me #6469809
What I need to do? I have 2 android device 2 account in 1 game center my 1 device
Got reboot and my village was lost .. I have many reciept billing id at googgle wallet
To prove I am the real owner... I have problem to install my google play service
And not able to.login to.google + at my device..
Name of village : precious08
Townhall level : level 9
Xp level: 105
Please help.me
sorry for my english.. im from malaysia.. please, ireally need your help sir..
#6549795
name of village: NaBIL MuHAjIR
exp level:54
townhall level: 8
thanks!!
Start new account. I have sent my ticket 2 months ago and I have no answer. I was TH8 too. Not worth the wait, if I knew I would have started a new account.Quote:
Originally Posted by nabilmuhajir948
I lost my village in may. It was 11 weeks before i got a response from supercell. Just wanted to let you all know that I did finally get it back. I dont believe theres anyway to speed the process...Good luck
Pattyw♥♥♥♥
Unbreakable 98
I had my village on my work phone. Showed up to work yesterday and they took our phones from us and gave us new ones. So I didn't have time to link my village or anything. Please help me get it back!
#6643132Exact name of village:Ty
Town Hall level:8
XP level:62
Name of clan (if any):HighPerformance
If any one has any advice or tips on how to help, it would be greatly appreciated. Also if you need any more info, please let me know.
Thanks for the news, good to see someone actually got his village back. I'm 8 weeks in now, so if I go according to you in 3 weeks I will have my village ? Let's hope :)Quote:
Originally Posted by PattyW