Name of village: fatpocke
Date of report: 1st of August
Ticket number: #4931458
Not restored....
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Name of village: fatpocke
Date of report: 1st of August
Ticket number: #4931458
Not restored....
I'm just wondering, I'm about 5 weeks in and my request just got passed on to the rrecovery team. Anybody have an idea to how long it should take?
Village name : baby_pooh
report date : Aug. 6, 2014
Ticket : #4958420
Name of clan : Ottarr Warriors
Got my villages back today. Just give some update in my activity ticket. Clash on Guys...Quote:
Originally Posted by Yanto
After they ask you to verify your clan.How long it take to restore your village?Quote:
Originally Posted by Yanto
Username: PhantomX
Date lost: 8/1/2014
Code: 4958394
Hoping to get my village back ASAP!
Request (#4242726) Lost Village
My lost village's exact name: EVILCLOWN
The name of its clan (if any): kabalen taMu (rainbow flag)
My lost village's Town Hall level: Townhall level 8
My lost village's experience level: Level 63
The last time (month and year) I played on My lost village: August 6, 2014
Please try to connect my Lost Village into my Google Account killerevilclown@gmail.com
##- Please type your reply above this line -##
Please find the reply to your request (#4242726) below. To reopen the request, please reply to this email.
Terence (Supercell)
Aug 01 14:14
Hi Glenn,
Thanks for contacting Clash of Clans, and please accept my sincere apologies for not getting back to you sooner. Your help request somehow got lost in our system, but we finally managed to find it.
It has been a while since you sent your village recovery request, so please let me know if you would still like me to recover your old village. If you do, please send me the information listed below:
Your lost village's exact name
The name of its clan (if any)
Your lost village's Town Hall level
Your lost village's experience level
The last time (month and year) you played on your lost village
A receipt for one of your gem orders (if you ever made one)
I'm sorry if we're requesting the same information over and over again, but we just need to make sure we have all the necessary information in the same place. As soon as we get your message, we’ll proceed to cross-reference your e-mail with the data in our systems. From there, we’ll get back to you as soon as we can.
Once again, I'm very sorry to have kept you waiting so long.
Have a great day and keep on Clashing!
Terence | Supercell | Player Support
Need more help? http://support.supercell.com/
I'm happy for you, Seze. Clash on! :-)Quote:
Originally Posted by Seze
Request (#4346158) Lost Village
My lost village's exact name: h3lLuVa
The name of its clan (if any): Mess -Green/Black flag (I've now been removed from clan)
My lost village's Town Hall level: Townhall level 7 (I was upgrading from TH6 when I lost the account)
My lost village's experience level: Level 41
The last time (month and year) I played on My lost village: July 3, 2014
Please try to connect my Lost Village into my Google Account lee.doylenz@gmail.com
Receipt # of previous Gem purchase: Order number: 12999763169054705758.1304916904090252
Order date: 11/06/2014 7:52:05 PM
Please restore village to the above Google account.
Cheers!
Got village back after 9 weeks bast of luck to those who are still waiting