Gathering all lost village users.

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Originally Posted by amberkaye81

There wouldn't be any way to expedite your request. Provided you gave all the required information, they should be able to restore your village. If not, I'm sure they would ask you for any additional information they may need. I would assume tickets are handled in order of receipt, with the exception of any villages that require additional time to locate the backup. Otherwise, no one lost village takes priority over another. All of us with lost villages are in the same boat - unable to play our game. Some, like myself, have even spent money for gems. Makes no difference.

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Well in the forum I have rea that try to give as much info as possible so I gave them everything from the basic to the most detailed like

Exact name of lost village:
lost Town Hall level:
lost XP level:
Lost Name of clan (if any):
Current Name of village
Gmail account
Current XP level
Current Town hall level
Last date/time of log on to old village
Details of Clan Shield Graphic

I was just wondering whether I missed something

Quote:

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Originally Posted by amongia3

Well in the forum I have rea that try to give as much info as possible so I gave them everything from the basic to the most detailed like

Exact name of lost village:
lost Town Hall level:
lost XP level:
Lost Name of clan (if any):
Current Name of village
Gmail account
Current XP level
Current Town hall level
Last date/time of log on to old village
Details of Clan Shield Graphic

I was just wondering whether I missed something

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Seems to me you got everything and then some 😄

Quote:

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Originally Posted by amongia3

Well in the forum I have rea that try to give as much info as possible so I gave them everything from the basic to the most detailed like

Exact name of lost village:
lost Town Hall level:
lost XP level:
Lost Name of clan (if any):
Current Name of village
Gmail account
Current XP level
Current Town hall level
Last date/time of log on to old village
Details of Clan Shield Graphic

I was just wondering whether I missed something

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You have more than enough information given. Just need to be patient.

Quote:

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Originally Posted by shivampaw

You have more than enough information given. Just need to be patient.

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Thanks Amberkaye81 and Shivampaw, Patience is a virtue , still banking on my first ticket, hate not being able to play this awesome game :(

Quote:

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Originally Posted by amongia3

Thanks Amberkaye81 and Shivampaw, Patience is a virtue , still banking on my first ticket, hate not being able to play this awesome game :(

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Ur welcome!

Patience is indeed a virtue... one which i do not possess lol

I miss the game a lot too! Been getting a lot of reading in instead...

Quote:

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Originally Posted by amongia3

Thanks Amberkaye81 and Shivampaw, Patience is a virtue , still banking on my first ticket, hate not being able to play this awesome game :(

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No problem.

Good Luck!!

Clan name: Korean Brothers
Village name: 정희
Town Hall level: 10
Village level: 55 or 56
My Ticket #3578163, #3803610, #3874767

Reported date:
Date:05/23/2014 3:25 AM (GMT-09:00)
Date:06/03/2014 11:17 AM (GMT-09:00)
Date:06/07/2014 8:30 AM (GMT-09:00)

Quote:

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Originally Posted by Jeong

Clan name: Korean Brothers
Village name: 정희
Town Hall level: 10
Village level: 55 or 56
My Ticket #3578163, #3803610, #3874767

Reported date:
Date:05/23/2014 3:25 AM (GMT-09:00)
Date:06/03/2014 11:17 AM (GMT-09:00)
Date:06/07/2014 8:30 AM (GMT-09:00)

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Hi,

Sending multiple tickets doesn't help.

Please be patient, I know it's frustrating. When clan wars came out Support were bombarded with tickets, clans that were getting problems were submitting tonnes of tickets, I know some that had EVERY PLAYER submit one... As you can imagine, that is a lot of tickets. Support are doing all they can to solve these tickets. As long as you have a ticket number you are in the queue and all you can do is wait.

Before the clan wars updates tickets were getting solved by the 4 weeks mark, unfortunately that has increased.

Support are answering tickets. The amount of people who you see complaining here is a tiny tiny fraction of how many tickets support get a day. The tickets they solve aren't always from forumers, they might be other members who are waiting without complaining. You need to be patient.

As long as you have your ticket number you are in the queue :)

I'm glad I found this site because I was going to request once every week.
Now I know actually they're working on it in order and all I have to do waiting for my turn.
Thank you for the hope. :o
I will let you guys know when I get mine back.

Quote:

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Originally Posted by amberkaye81

Thank you for updating us! My actual "Lost VIllage" ticket was only 2 days after yours. Here's hoping!

See, THIS is what's actually helpful, not being constantly told nothing more than "you must be patient."

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im curious how this worked my ticket is 3470734 and mine was put in before theirs and mine still isn't restored..