So, I linked my main account (Townhall 10) to Supercell id as well as google play, now when I am trying to load my id after 1 year the game won't let me log in via Google Play and says I have to log in via Supercell id and loads a th1 village.
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So, I linked my main account (Townhall 10) to Supercell id as well as google play, now when I am trying to load my id after 1 year the game won't let me log in via Google Play and says I have to log in via Supercell id and loads a th1 village.
You can’t have one village connected to both. Once you connected to SC ID you were no longer using Google play to save your progress. Try giving the SC ID tutorial video a watch. It is located in the thread at the top of this sub forum titled “Supercell ID”. It explains why you are seeing a th1 and how to properly set up SC ID.
yes you can link it with both but after you have saved your village with scid it is only accessable with supercell id.
you used the wrong scid during login. you used the scid for a th 1 village and not the correct scid for your village.
No, I have only one id linked to Supercell id and it's the one which was a th10. There is no typing mistake of any sort, even the google play pop up says it's a th10. There is something wrong with the Supercell id.Quote:
Originally Posted by wotanwaton
I know how to use Supercell id, I had loaded my village many time before with the same super cell id. But now when I've started playing after 1year, the same Supercell id redirects me to the tutorial of th1, I even complete the tutorial thinking that after completing it, it might load my th10 back but it still is the same th1.Quote:
Originally Posted by Bigdome757
most times someone told that a th1 is loading the person did something wrong.
did you shared your village with someone and the person requested an email change?
i have 5 supercell id, but is difficult to change betwen id...
when loading always stop...
what i must do...?
try the common steps like:Quote:
Originally Posted by mykazani
- clear cache
- clear ram
- turn off background apps
- restart device
- reinstall clash (last option)
maybe look at your free space. sometimes full memory causes some loading issues.
i have try all of you say the problem still exist....
if you are still not able to load your village than you will have to use your one time account recovery.Quote:
Originally Posted by mykazani
information:
using the account recovery option only works one time. i suggest to use it as very last option.
you will have to answere some questions and if you cant answere them properly you will lose acces to your village forever.
https://forum.supercell.com/showthre...In-Out-of-game
i find another problem with supercell id..
i have mistake when make supercell id by my email, and that id does not connect to my Village and make new village...
i want to reset the id and want to connect to my village, but supercell does not allow that...
until this time, when i open with google play i can play with my th11 village, but when i try to open by suppercell id there are a new th1 village..
so, 1 email 2 village...
like something stupid with supercell id...
???
this is not a mistake from supercell - it was your own mistake. you saved a th 1 village with your email account as supercell id. you could have watched the ingame tutorial video or could have read the faq.Quote:
Originally Posted by mykazani
if you still want to save your th11 village with supercell id than you would have to do it with an unused (for supercell id) email account.
yes i said "i have mistake.." but how to fix this mistake...?Quote:
Originally Posted by wotanwaton
look like supercell id does not allow me to make mistake, but it is very human when we do something new...
i need support to fix this mistake, i do not need you blame me because i make mistake...????
in game support can't help me... so who can help me...????
I’d suggest watching the tutorial video to see if you are doing something wrong. Otherwise, the only way you can get help is through player support. There is no other way.Quote:
Originally Posted by mykazani
if you have sparky (support bot) as ingame support and havent the option to talk to real human than there is no fix.Quote:
Originally Posted by mykazani
if you have the option to talk to real human or even have the real human support than there is a way to fix your issue BUT it would use your one time account recovery and i highly recommend not to do it.
just make an new email account or use one of your excisting accounts to save your original village with supercell id. it is the best fastest and safest way.
no one.Quote:
in game support can't help me... so who can help me...????
so this is i said stupid support for supercell id....Quote:
Originally Posted by wotanwaton
in another game i can fix it by admin support (of course a lot of step for it, but it can fix)...
i'm still human and some time make mistake...
Yeah, you were right the first time itself. I was using a new gmail account so it was loading a th1. But when j tried with my old one "Boom" welcome chief ! It's all thanks to you, if not you I would have been using the same gmail over and over again.
Thanks alot.