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Hey there I've been having problem to recover my account as the forum tells me to contact in game whereas in game "Sparky" that is automated support asks me to contact the forums and keeps asking me same questions like lost village? and its like a loop, how do I skip that and contact any agent to directly make him ask me some questions and restore my account back ?
Please help me out I've been waiting since a two weeks
1. no one here is able to help you and you have to deal with the ingame support.
2. i send you a pm how to start account recovery with sparky.
3. in some cases sparky will not start to ask for your account informations and only gives some random answeres.
if that is the case you need to contact the support with an email and describe them your issue and problem with sparky.
Contact In/Out of the Game
E-Mail Contact Form
after reading your visitor message i request you to tell us more about your issue and what happened that you might need to recover your village. maybe we can give you some other solutions depending on your problem.
Look I had quit clash of clans for a while and started clash Royale but later when I tried starting COC again after my finals but it said email unrecognized so I had no option but to contact supercell through email and they said contact us in-game or they won't help me but since I can't contact them in-game due to the automated bot I need some assistance.Quote:
Originally Posted by wotanwaton
okay than there is no other option as to contact the ingame support. you got all needed informations how to start account recovery proces with support bot sparky and what to do if sparky doesnt start the account recovery.Quote:
Originally Posted by PandaWqrrior
that is all you can do.
please stop sending me visitor messages.
no i will not contact the ingame support in behalf of you as it would called attempt of account phishing and i would get banned permanently.
as i said to you → you and no one else have to deal with the ingame support. i showed you how to start the account recovery with sparky and if it does not start you need to contact the ingame support with email and describe them your issue and problem with sparky.
Hey there champ!
Please contact supercell by reaching out to them here:
https://supercell.helpshift.com/a/cl...ontact=1&p=web.
Or contact them in game.
Dont worry, you will get your account back.
is it needed that you post it when it has been already posted?Quote:
Originally Posted by Jeffo6
Did you even read the thread or are you just practicing?Quote:
Originally Posted by Jeffo6
Sorry, :(
But it need to be made more clear....
I have done all the things sent them a mail about sparky too but they still tell me only one thing that is "contact us in-game" whereas in-game I am stuck in a loop with sparky's same questions
You can contact them in game
please read the previous posts. now you post again to contact the ingame support. it has been said to op many times and he also got pm with tutorial how to do it.Quote:
Originally Posted by Jeffo6
Buddy I am having the same problem I have lost my th10 account but the automatic service just engulf me in loop I need help supercell the normal help and support in year of 2017 was better than nowQuote:
Originally Posted by PandaWqrrior
send you a pm with tutorial.Quote:
Originally Posted by Saptansh