How many days does supercell support take to reply us?
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How many days does supercell support take to reply us?
Sometimes it can take minutes and sometimes it can take a few days. Why have you contacted them? What is your issue?
Account recovery ,i used to load multiple villages without using supercell id it made me lost my account.
it is not supported to switch multiple accounts on one device (except supercell id). you maybe get no help. it could take several days.Quote:
Originally Posted by Josephvijay
ios account recovery
android account recovery
guide account security
if sparky is your support man than follow these instructions.
https://i.imgflip.com/2ifw51.jpg
Is this your first time using account recovery? Or have you recovered a village before? I ask because you are only allowed one recovery per account. If not, then just be patient and if they don’t respond in 2-3 days message them again. Good luck.Quote:
Originally Posted by Josephvijay
Ok i got u
I tried many a times by the method u mentioned above but it's of no use. Even doing like that, Sparky will be the only one to reply and it's stuck in a loop of Automated responsesQuote:
Originally Posted by wotanwaton
I made it ,i recovered my account������������������������������������������� �������������������������������������������������� ���������������������������������
Dis u contact them via in-game support? If yes then how?Quote:
Originally Posted by Josephvijay
He followed the exact steps listed above.Quote:
Originally Posted by Himaja2712
Even I tried tried the same way of playing without supercell id and as soon as Intro was completed, I messaged them but again Sparky was the one who sends me the same choose ur option message in a loop.Quote:
Originally Posted by Bigdome757
follow the steps i posted and do not send any more messages to sparky as required. if you send him only one more message as he needs he will start from beginning.Quote:
Originally Posted by Himaja2712
Ohh.. So u mean when we tap contact us button, we type our problem in there and even if Sparky asks to choose option, we ignore it right? Till date, my first message was "Hi there.." and then Sparky asks to choose option and the loop goes on continue.Quote:
Originally Posted by wotanwaton
I just wanted to be sure. So instead of "Hi there" in the below image, we should type our problem and even if Sparky asks to choose an option, we ignore it right? Is that what u meant?Quote:
Originally Posted by wotanwaton
https://imgur.com/a/bNn773f
did i said that? i guess no. as the tutorial picture i posted previously mentioned sanswere sparkys questions and do not send any more messages as needed.Quote:
Originally Posted by Himaja2712
it should look like this.
https://i.imgflip.com/2mpjo7.jpgvia Imgflip Meme Generator
For me, the scenario is completely different. Check these images belowQuote:
Originally Posted by wotanwaton
https://imgur.com/a/1GKD5nn
did you used account recovery once before?Quote:
Originally Posted by Himaja2712
Nah. This a new account. Just started a day ago. It's a th2. As soon as I completed the tutorial, I messaged them and this is what happened!Quote:
Originally Posted by wotanwaton
i mean the village you want to recover. or do you want to recover a th2 village?Quote:
Originally Posted by Himaja2712
Wait. You are trying to recover a th2? If so, it’s a waste of your only recovery. Just start over.Quote:
Originally Posted by Himaja2712
I mean I tried recovering my th11 account. I was saying that I tried to contact supercell from a brand new th2 account about recovering my th11. I never tried to recover my th11. This is the first time.Quote:
Originally Posted by wotanwaton