I lost my city and I need to recover it.
Please help.
I leave data from my village.
Nick: El JhOnA
Code: #UJGCUVYJ
TH:12
Clan: Elect. Dragons
Please help.
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I lost my city and I need to recover it.
Please help.
I leave data from my village.
Nick: El JhOnA
Code: #UJGCUVYJ
TH:12
Clan: Elect. Dragons
Please help.
You need to contact player support in the game. No one here can help you. Create a new account and contact support.
Settings>Help and support> Tap on the conversation box on right upper corner or See a FAQ named ' i have lost my village' ,read it and at the end tap on 'No' if u didnt find that helpful.
Describe your issue in simple words and bingo support will help you!
look at the pictures do not help me
Nobody here on the forums can help. I don't know how long ago this was, but from many posts here on the forums it seems it can take a while for them to sort these things out and come back to you with more questions to validate you're the owner.... The only recourse you have is SC Customer Support, and there's no section for that on these forums.
Wait someone is coming to help!
in the game I got tired of sending messages
ingame support is the only section who is able to recover villages. you dont need to post multiple or hundred messages.Quote:
Originally Posted by JhonasCoc33
ios account recovery
android account recovery
guide account security
account recovery with support bot sparky
https://i.imgflip.com/2ifw51.jpg
No sir we can do it from outside of the game,too.because i had same issue of sparky.i had described about this issue through email and supercell did let me recovery my village through emails.Quote:
Originally Posted by wotanwaton
it was the ingame support you contacted with an email.Quote:
Originally Posted by Josephvijay
😨😰😲 omg hehehehe😳Quote:
Originally Posted by wotanwaton
Joseph Joseph Joseph, what are we going to do with you?Quote:
Originally Posted by Josephvijay
- Storm
Quote:
Originally Posted by Josephvijay
With which email did you contact? please help me
Hi,
I lost my village and i wrote my problem in help and support in COC game. But I can't contract real man in help and support, just 'sparky' randomly replaying me with same questions..what i do?
The same thing happened to me for that reason I also do the postingQuote:
Originally Posted by Dhanjittalukdar47
Then,how can I contract real man in supercell ? not sparky robot puppet....Quote:
Originally Posted by JhonasCoc33
http://supr.cl/Support4ClashQuote:
Originally Posted by Dhanjittalukdar47
Unable to contact a real person through game. Try this link.
I wrote them from ''http://supr.cl/Support4Clash" ,but they tell me to contact form COC game.....Quote:
Originally Posted by Josephvijay
But ,in game sparky robot puppet suck me...
Now what I do....?please help
follow the steps i told you in my previous posts.Quote:
Originally Posted by Dhanjittalukdar47
Quote:
Originally Posted by wotanwaton
But sir, sparky Autobot asking randomly same questions. Will I have to answer sparky randomly same question....Quote:
Originally Posted by wotanwaton
please follow the instructions of the picture above. i cant tell you anything more. the person in this picture made succesfull an account recovery with supportbot sparky.Quote:
Originally Posted by Dhanjittalukdar47
Sparky It is not working for me the only thing it does is close the conversation without giving any favorable responQuote:
Originally Posted by wotanwaton
https://image.ibb.co/hFJHuf/1.jpg
https://image.ibb.co/jAGRn0/2.jpg
https://image.ibb.co/fZOiZf/3.jpg
https://image.ibb.co/mRJT0L/4.jpg
look at the images
Always close sparkling conversations and even change to another language
how many days have you waited before you contacted him again?Quote:
Originally Posted by JhonasCoc33
3 days and 5 daysQuote:
Originally Posted by wotanwaton