Yesterday, I reinstall my game, and losed my record.
But I didn't binding my record with google+, so I want to know how could I get back my record.
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Yesterday, I reinstall my game, and losed my record.
But I didn't binding my record with google+, so I want to know how could I get back my record.
If you didn't have your game backed up on Google+, you are going to need to contact customer support. The best way is to do so by clicking "settings" and "report an issue" from in the game. Give them all of the information you can about the account, what happened, etc., and hopefully they can help.
Thanks for your help. I'll try it...Quote:
Originally Posted by zachUVA
hey i have the same problem.. tell me if it works ??
Yeh, let us know if it works. Because I lost my account as well by a bug on my phone. I had it connected to my Facebook and Google+.
When I now try to use the connect old device option, a weird account gets offered to switch back to. Probably a weirdly saved account when I was trying to get my first account back.
Send 2 mails already through the in-game option. No single mail returned, only the standard reply with ticket number.
"I'm also having the same problem as you and i've tried to e-mail supercell for about 6 times already and I didn't get any reply yet, I think we can't get our aco♥♥♥♥ back. Supercell sucks, most of the game player said that supercell rarely reply e-mails. "Quote:
Originally Posted by zachUVA