Supercell-ID wrong connected google play

Hello fellow clashers,

So I was trying to make for every of my accounts a supercell ID, but what happend, i connected 1 supercell id to a lvl 1 village. So if i try to tap 'Connect with google play' it says load ur townhall 10, when i load it i connect to a level 1 village... i already asked for help in CoC but the conversation is gone... where will i get a reply? Or any1 knows how to fix this?

Kind regards Sumprit

Hello Sumprit,

Contact support via email
clashofclans.feedback@supercell.com

Good Luck,
Clash12344321

Thanks for ur reply. I emailed them but I got an automatic reply.. do i still need to reply to that automatic or do i just need to wait? @Clash12344321

my account is locked for security reason and supercell not given me the code
waht can i do ???

my account is locked for security reason and supercell not given me the code
what can i do ???

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Originally Posted by anasumer111

my account is locked for security reason and supercell not given me the code
waht can i do ???

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Quote:

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Originally Posted by anasumer111

my account is locked for security reason and supercell not given me the code
what can i do ???

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1. you could not post twice.😜
2. contact the ingame support. they are the only people who could give you the code.
https://forum.supercell.com/showthre...In-Out-of-game

Quote:

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Originally Posted by sumprit123

Thanks for ur reply. I emailed them but I got an automatic reply.. do i still need to reply to that automatic or do i just need to wait? @Clash12344321

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the easyest way would be to create a new email account.


another player happened this too. the support unbind the email from the th 1 village but the system still think the email is in use. support could move his village to this email but it would use the one time recovery chance.
you find his post below.

Quote:

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Originally Posted by bobby2478

Quick question: because the process wasn't clear when I first registered for supercell id, I accidentally linked a brand new village with the email address for my th10 village in Supercell id.
I still have access to my th10 village through Google Play, the issues is now supercell id says that email address is already in use.
I contacted support and they removed the new village from supercell id, but the email address still shows that it's in use so I can't register again.
Support said they can link my th10 village to this email address in supercell id, but it would be the one and only time I can "recover" my village even though they aren't really recovering it because I never lost access to it.
Is there any way they can just remove my previous registration and email address from supercell id without it counting as my only opportunity to "recover" my village? Once removed I can just register again and correctly link my village to that email address in supercell id

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So what should I do now :/ I have clan wars tonight lol and we are pretty sweaty...

When is CoC going to do something? Where will I see the reply from my in-game conversation?

Quote:

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Originally Posted by sumprit123

So what should I do now :/ I have clan wars tonight lol and we are pretty sweaty...
When is CoC going to do something? Where will I see the reply from my in-game conversation?

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the support will answereon the way you contacted them.

try to load your village with googleplay. it should load without problems.

Nope, when i try to connect with google play it says 'load ur th10 village via supercell-id' and then when i click ok i load the lvl 1 village... they should make it so you can disconnect supercell-id from google play...