please read the notes on the th12, this only happens when it has been upgraded to max lvl 5Quote:
Originally Posted by MrMechEngin
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please read the notes on the th12, this only happens when it has been upgraded to max lvl 5Quote:
Originally Posted by MrMechEngin
Yeah, its been a great day of clash staring at the "Connection error" every time I tried firing up Clash. Uninstalling and reinstalling + rebooting my android phone over and over again, just to be sure, has been a real gas as well!!!
Thanks, Supercell, for testing this update out so thoroughly! But I understand your priority is and always will be the iOS users
the same hereQuote:
Originally Posted by JC81
If you have a second acct and login, you'll see your first acct request looking like everyone else's.Quote:
Originally Posted by Platschu
Wall breakers have gone back stupid for me, they go to random walls now, not the closest?
Resume boost on heroes does not work. Only 800k more elixir for the Seige machine. Help..
Are they targeting a wall that's already started receiving/received dmg and has a building behind it?Quote:
Originally Posted by Henwii
Please remove the hideous plain green banners on the archer towers. Th10 was supposed to have a more flashy gold and orange fiery theme, yet somehow someone decided green would look great and totally not out of place...
Also, whats with the nerf to ATs, especially at lvl 12 and 13?
my Android tablet (ASUS Transformer) was working fine before the maintenance break but has crashed twice since.
Ancient device with Android 4.2.1, but it has been working OK 'til now.
Edit: can't get it working again, has crashed 3-4 times already - loads and then either crashes straight away or shows the village for a few moves and then crashes.
My HTC One S with Android 4.1.1 is working, so it might even be the tablet... :( which would be very sad as it has been a faithful 4 year old COC games tablet.
UPDATE: This morning, after resting 7 hours, my tablet is working fine - so it may have been an age thing, or one of those unfortunate combinations of factors :)
Hope it works for everybody again soon
Best handled update ever IMO. It made lots of people happy from what I've seen. Also, first time literally ever, it was actually on the App Store without me having to refresh a million times! That's a success in my books.
E
Why are no moderators telling us what maintenance break fixed or how close they are to figuring out why 25% of users cant even play the game now? Silence is frustrating. Wars are back but there was no notice. Now if only we could try to log on without our phones breaking...
That is strange, on my Tab A 2017 no problems, on my S7 edge+ IT crashes on start...Quote:
Originally Posted by AresMars
Because moderators don’t know. They are unpaid volunteers not SC employees. I understand it’s frustrating but how many times does a staff member need to say “ we are aware of these issues and are looking into them?”Quote:
Originally Posted by GameTheory
Same here, Tab A working fine, s6 is crashingQuote:
Originally Posted by Cacotje
samsung galaxy tab 4 hereQuote:
Originally Posted by Mornes
Siege machine training cost toooooooo eexxxpppeennssivvee
Supercell has a lot of explaining to do. Why did they allow code to be pushed to our devices that complete kills both wifi and mobile data connections?
What is Supercell up to with this update? Are they using our data connections to collect our private data?
There is no excuse for allowing such a mistake to make it into the update.
Can't resume boost on heroes since it was paused by maintenance break. Resume button is showing, just not working, still showing timer.
Paranoid much?Quote:
Originally Posted by hotae
;)
Anoushka said in the announcements what the maintenance was taking care of. They still haven’t figured out what makes the game crash for some thoughQuote:
Originally Posted by GameTheory
Do you have any clue what it takes to knock out both wifi connectivity and mobile data connectivy completely for the whole phone? Some users are reporting they have to uninstall the app before they get data back on their device?Quote:
Originally Posted by Papadamour
What are they doing with code that is able to do that?
After the maintenance, I am unable to resume AQ boost, clicked on resume an nothing happens, BK worked fine.
I did the TH12 update and now Clash of Clans won't even load and it knocks out my internet. Keep saying not connected to server. Something like that.
Oh here's a nice work around to get data back on your device after Supercell's mistake breaks it:Quote:
Originally Posted by Papadamour
https://forum.supercell.com/showthre...1#post11729172
Does that seem acceptable to you?
Ok, fine there is a bug... but what is the intent of code that can knock out BOTH wifi and mobile data connectivity for the whole device??
That's not paranoia, that's asking for accountability from Supercell.
Have the same thing happing here.
After this Freeze balance. I guess it would be more sensible to allow everyone to donate two spells to the same person in one go.
Fair enough. I misused the term moderator. I meant to refer to sc staff that are on the forums but remaining silent. They should be kept in the loop. Im not blaming the sc forum users. Just sc for not giving them the info they need to tell us why we cant get online and how far along in the process they are in resolving this. Or if they are going to take a month like they did fixing the inferno loop sound.Quote:
Originally Posted by Bigdome757
Awesome update, so much new content and so far I have had zero issues unlike many other android users. I'm sure supercell will fix all the issues soon.
I would just point out that there is not a single SC staff member on line right now. You can view who is online by clicking Quick Links at the top right of any page. If they knew %100 exactly how long it will take to look through lines of code and pinpoint the errors, I’m sure they would. It does not benefit SC to have these glitches in their game.Quote:
Originally Posted by GameTheory
You have to remember, it is currently almost midnight in Helsinki.Quote:
Originally Posted by Bigdome757
Even when there are major issues, they need sleep, or they are could make things worse rather than fix them.
There was, of course, no "intent". The code was not intended to affect connectivity at all.Quote:
Originally Posted by hotae
I hadn't yet left a review for clash of clans in the Play Store. In the hopes of getting a response from Supercell, I just left a ONE STAR review due to the sloppy code that knocked out both wifi and mobile data internet connectivity on my phone.Quote:
Originally Posted by GameTheory
https://play.google.com/store/apps/d...clans&hl=en_US
I feel that if we want a timely response from Supercell we need to make sure they know how many users are affected. Leaving a review on the Play Store is a quick way to get their attention.
Your own seige machines are not available to use in war, but they are available in multiplayer.
Ajax, while I appreciate your input, you're not considering the full scope of what it takes to knock out internet connectivity on BOTH wifi and mobile data connections for THE ENTIRE DEVICE until clash of clans is uninstalled or the user makes some other type of extreme intervention.Quote:
Originally Posted by Ajax
What was the intent of the code that was interacting with both the WIFI and mobile data radios.
It really can't just be an accident if you understand what it takes to knock out connectivity on the entire device like this.
Ajax, they made 1 billion dollars last year. They have 24/7 hour staff for all job duties.Quote:
Originally Posted by Ajax
RIP: Jump Spell
Post maint update to fix the update: miners are slow again. Drops don’t always work. Have to touch the screen multiple times to drop stuff.
I don't need "Your army is ready" notification for builder base. what a joke!
i fixed resume hero button by using training potion above resume
No they don't. That is fact.Quote:
Originally Posted by hotae
They have 24 hour player support staff, spread over several centres in different countries.
But their development staff for Coc are a team of less than a dozen, who do not generally provide 24 hour support.
Boosted my barracks but troops brewing at normal speed
Something for leaders and CO’s to be aware of - (War Prep) Troops that were in war CC prior to update are not max.
does not look to great on th9 either
I am using lenovo k3 note Android 7.1.1 and still the problem is not resolved after maintainance too. Game is still crashing. Tried everything but no results. Its irritating not yet opened once.
They go to wall with building behind it, but i want to put them on a corner, when i have created a funnelQuote:
Originally Posted by smotrs
Any estimates when this will be fixed for androids?
Golems being donated by max TH11 players now TH12 are not coming thru max
After updating Clash I'm unable to actually use Wifi or Data. Everyone else in my household can, their devices are different than mine and aren't having issues, but if this update is able to knock me off the wifi then that's a problem.
Of course it can.Quote:
Originally Posted by hotae
It isn't remotely difficult to do it deliberately, and if it is easy to do deliberately, it isn't ridiculously unlikely that it will happen accidentally either.
But obviously some devices are more susceptible than others to whatever problem this is, since most people don't have any problems. That much is obvious from the relative numbers of people posting here about other aspects of the update, which they would not be able to play if they have this problem.
What it is that is causing problems with those devices remains to be seen - and I don't expect SC to make public any details of just what it was once they have found a fix.
I've got the same issue...
I'm pretty reasonable, and happy to accept that Supercell are having troubles; however, it's a pretty poor effort to allow other users to continue using the app including the updates but not android users.
That's a pretty hefty advantage to all IOS users. Wouldn't be remotely difficult to put the app into maintenance for 24 hours or something.
Not cool guys!
Worse still, the affects the wider community with android users not able to use war attacks and support their clans.
I am thoroughly dissappointed as are most users from what I can tell.
That’s why I boosted barracks to refill CC before war starts but not running at boosted speedQuote:
Originally Posted by AMPN
Ya had to uninstall COC to get my internet back.Quote:
Originally Posted by jaronhudson15
While I agree and completely understand that, I no longer can ignore the fact that again after a major release it is mainly Android related issues. Seeing this more than once, at least 3 times, lets me conclude Android testing before release needs to be improved for any future updates.Quote:
Originally Posted by Ajax
On another note, I am a big COC fan and supporter of the efforts put into this game (erm, but let us not forget making this game also makes a profit) but this crashing on Android issue needs to get higher priority for sure. I work in the same timezone for an international company operating 24x7, if I walk into such errors upon launch of something new I am spending late hours untill fixed, so stop telling excuse about being midnight, Supercell is a company serving customers worldwide and needs to support such launch 24x7 and if they dont that is just lame....
I have siege machines cooked and in my queue but I can’t use them in battle. It only gives the option to drop the normal clan castle
Keep in mind, it's not every Android user out there. I'm running a Google Pixel XL phone with 8.1.0 with the May 5th security update. Not having any problem on this device.Quote:
Originally Posted by JacksonHammers
I believe this is why they are asking users to send device info to their Twitter account.
Yes, they always go to the TH unless you detonate beforehandQuote:
Originally Posted by Niceoneguise
Ya but android users are very patient folks.
Who wanted to play Clash of Clans today anyway?
Doc
App crashes everytime i tried to open. Device Asus laser 2
Do you consider that to an appropriate response?Quote:
Originally Posted by smotrs
What about those users who do not have a Twitter account?
Whilst acknowledge that some android users are having no problems, there are plenty that are still having problems.
So regardless, there are a sizeable number portion of users being given a significant advantage. I'm more than happy waiting for SC to resolve but I'm not happy waiting whilst everyone else ploughs on. How will SC reimburse me and my clan members when we lose our current war because I couldn't attack?
P.s. a little bit of feedback direct from Supercell wouldn't go a miss. Even some acknowledgement would suffice.
But I don't have a Twitter account.Quote:
Originally Posted by smotrs
But if I created one I bet it wouldn't crash.
We started a search and our roster won't load on the search screen. The magnifier still goes in circles but no names are shown. Will we get a match? Is this normal?
Tried restarting the war and starting it by other co-leaders but no luck. The search simply doesn't work...
I have some good news - that clash of clans account you play? Its not yours its supercells, they can take if off you at any point. They wont reimburse you for something you dont own.Quote:
Originally Posted by JacksonHammers
P.s Android user here and it hasnt crashed once, the war went missing but now its back, thats the only issue ive seen.
I kinda like it. If you go and look at the lower lvl archer towers you will see that the green banner was always there. It just gets bigger and darker at lvl10 if I remember correctly.Quote:
Originally Posted by Mowstation
So yesterday I saw a thread where Darian said that the 'E' doesn't stand for Electro Drag and that it hasn't been revealed yet. The update is out and I still haven't hear anything about this mysterious 'E'. What is it for???
check the date of the post you read, might answer your question.Quote:
Originally Posted by Quen
that is exactly my point, that is perfectly feasible, for a billion dollar company serving customers world wide!Quote:
Originally Posted by Niceoneguise
Connection server issue !!!!! I used LG G3 D855 ...please fix...asap! thank you...
The hero boost stuck in pause is not good for someone who has small blocks of time to farm. If the issue cannot be patched soon, is it possible to make the heal button free until it the fix is ready?
Considiring me only at max th9, i like it. Im looking forwsrd to completing the up coming th's to get to 12
The old icon is back and that's one of the best things about the update.
Well I haven't had any issue playing on my android device. My only feedback
so far is that TH12 looks smaller and more out of place than I had expected.
But I guess most people are fine with it.
Initial feedback:
- One should be able to use their Siege Machine for themselves. Should not be a donation only thing
- Reduce cost and training time of Siege Machines
- Reduce training time of Electro Dragon. Bring in line with other troop training times. 20 minutes is way too long
- Reduce hero regeneration times. Level 60 hero should heal in 59 minutes max
- Re-do the archer tower "green" theme. Doesn't fit into the overall graphic theme besides the lawn :D
- Better theme based Inferno Tower. Max TH12 looks like a TH10!
Great update, fairly smooth with some know issues.
Also thanks for finally fixing the Battle machine level 25 to show the awesome "flames" for level 25 max.
They look terrible because they do not fit any style at all, infact they are the only defensive building with green in them.
They don't blend with TH9's dark style, TH10's lava/gold style, TH11's white-brick style nor TH12's Electric theme. This makes the archer towers stand out too much, seeing how they stand out more than an inferno or an xbow is just funny
In addition, differentiating different levels of archer towers is flat out impossible now.
differentiating
TLDR: They do not blend, They stand out too much And differentiating between the levels is impossible.
Why does Supercell make unnecessary changes?
In the software business, you have 24 hour support after an update, whether you want to or not. This is insane. It knocked out the wifi and data connection at the same time! My ancient tablet is fine though. So is my ancient phone. Go figure...Quote:
Originally Posted by Ajax
To make the look of this game become more childish. I can not think of any other reason after seeing the current update design.
Help, nobody in clan can fill the war machine request. It's just left hanging!
I think they look decent. It's a continuation off lvl 6-10 archer towers with the green banners hanging off the sides. If you don't like the way it looks, quit the game. They probably made the changes to keep it consistent.
By themselves they look great that's for sure, however in Clash of Clans we have an entire base and green does not go with lava no matter how you look at it, all other buildings are matched to the THQuote:
Originally Posted by Darraign
I think supercell made a small oversight when they "improved" them by looking them outside the base as a lone tower. And stop using the " if you don't like it quit the game" because with that mentality we'd still have slavery in the world so don't be stupid.
If something is wrong we need to speak up otherwise it won't change.
I feel like the game is mocking me. I'm one of those players that can't play because the game keeps crashing before the loading screen. And just now I just got a notification saying that my village is being raised.
This is infuriating. Every one else is enjoying the update and I don't know how the game knows when I'm being attack especially when it isn't able to show me the loading screen.
I wonder how many players will quit the game after this update.
I like it, I just would like the archer towers to fit every ones th look, The green just has no place for it.
I actually love them. Brings a flash to the base and they stand out better
In war can not see siege machine and cc toggle up and down arrow to change. Also i am unable to use my own siege machine but instead i can use siege machine donated by my clan mate?. Why??????
An aesthetic distaste can hardly be described as "right" or "wrong" though. And as for the slavery thing. That's just rash and ignorant thinking.Quote:
Originally Posted by coxoju
Some people just get so worked up about the way they want the game to look that they can't just appreciate the game for what it is. A shame.Quote:
Originally Posted by Therockcoc
Connection error just like SO many others. Does SC even beta test these updates? 24 hours and in done. I've played EVERY day for 3 years. If others can play and i cannot... In done for good.
Darraign, nothing against you but I think there's no need for comments like you did for him to "quit the game" :facepalm:. You can simply oppose to what he is saying but no need for that :DQuote:
Originally Posted by Darraign
Now on the topic, the green is just not blending I agree. But the blue townhall is perfect! Love the electrodrags color too!
I don't understand the green, don't really care but just doesn't seem to fit in with the rest of the base.
We should get a official Sc response...
Right after summer vacation.
I deleted the multiple paragraphs i typed 3 times now. It was very blunt. Here is the toned down version:
Your multi billion dollar single piece of software has been broken nearly 12 hours now for a double digit percent of users. If u cant fix it hire someone who can. Unacceptable. And inexcusable from a company with your resources. Sure u can say "its just a game" but weve collectively paid many billions of dollars for this game. Seriously u guys need to hire someone that knows how to fix these things. This is not the first time a major (one that causes your company to lose millions of dollars a day) problem has not been solved in a timely manner. It is a regular occurrence. The 200k salary for a real tech person will save your company tens of millions of dollars a year. I sincerely hope your billion dollar company figures out how to act like at least a million dollar company and not a mom and pop business operating out of a garage. Get organized and hire more help.
mcleo, I would share your opinion if your business is producing software which manages the balance of my financial accounts or navigation software which affects the flight path of the plane I'm traveling on. But Supercell is a company which produces entertaining games, so let's put the issues into perspective, shall we? IMO, the bugs affecting us Android users are a minor inconvenience and the issues will be addressed eventually.Quote:
Originally Posted by mcleo
It's not an emergency situation like losing zeros in the balance of my financial accounts or my plane suddenly dropping altitude and nose diving into the ground within minutes because of software issues.
BTW, mcleo, I've been meaning to ask you the following for a while but didn't have the opportunity until now. Is your forum avatar a Roman soldier? Thank you.
If you want "direct" feedback from Supercell, I suggest you contact Player Support. Good luck.Quote:
Originally Posted by JacksonHammers
https://supercell.helpshift.com/a/cl...ontact=1&p=web
Thank you Pabo for sharing the above. I'm not downloading the update because it may affect the Wifi reception of my Samsung tablet on which I play other mobile games.Quote:
Originally Posted by Pabo
As I've learned from reading Darian's posts, Supercell has a unique culture compared to other software businesses. They believe in work-life balance so I don't expect Team CoC to work overtime to fix the bugs in the update. I'm speculating that they have 14 working days to release a patch before migrating en mass to their summer cottages to enjoy summer break in July before returning in August.
I'm willing to wait to be wait three weeks for the patch. But I think it'll be released sooner than three weeks. In the meantime, I'll chillax by playing Hay Day.
Looks like a hodge podge sitting on a TH9 or TH10 base. No theme there at all.
My phone (android,not high end one) is owerheating with this new updated app.
In war,when all action begins troops wont deploy properly,spels too. And it is not just me,people with 3+GB Ram...
So basicaly, rage wont drop in time, hoogs wont drop all at the same time, heals missdroped. All like we are noobs.
(P.S.Sorry fror my English)
For me its not about if they look pretty or not I need every level archer tower to look different from another level.
Now from th9 archer towers to th12 archer towers they all look the same now. Need to restore them only make the th12 archer tower green or blue or whatever.
Dear Supercell,
It is with a heavy heart I have decided to separate from you and my beloved COC. For a long year, you have been my friend, my constant companion. At home or at work, we have shared great memories. Occasionally getting caught playing when not supposed to be. You’ve even been with me through two phones. You have reached into my pockets and occasionally hit my paycheck, but we had great times with all those gems and free buildings.
However, we have grown apart with this latest update. Refusing to give me space to grow as I wish. I thought you understood my need to be unencumbered from unnecessary restriction, my freedom to create, but alas, you listened to your so-called friends, who said my creations were abominations. Now you have placed limitations, are suffocating my muse, so we must now part ways.
Sincerely,
Your Former Loyal, Paying Customer
I never liked engineers but this was very well written! Congratulations!Quote:
Originally Posted by novienna
Hero boost timer has been stuck on pause since the last maintenance break... c’mon supercell, this is absolutely unacceptable. Every update comes with a bunch of collateral damage and we get no compensation for this.
While I have no doubt that Supercell is working hard to fix the multiple bugs associated with this update, I find it hard to understand why it doesn't do more beta testing before an update. The current problems are not isolated but endemic among Android users. There is really no excuse for such extensive problems associated with an update. While I can now log in to two of my accounts for a minute before crashing so I can alert clan members of my situation, I am not even to login to my 3rd because it has been locked due to multiple crashes while attempting to verify my Supercell ID.
Please fix connection issues to LG devices.Quote:
Originally Posted by Anoushka[Supercell]
Tricky to discern what level they are...thumbs down from me
If you have a large team, yes.Quote:
Originally Posted by Pabo
If you have a team the size of theirs, and are completely stupid, yes.
It doesn't matter how important something is, trying to fix code problems when you are both rushing (because it is important) and overtired is a recipe for disaster.
It is a major issue, no doubt at all about that, and it needs fixing ASAP. But they have to work within the limitations of what staff they have.Quote:
This is insane. It knocked out the wifi and data connection at the same time! My ancient tablet is fine though. So is my ancient phone. Go figure...
And yes, I have two devices, one pretty new (Samsung S8) and one not so new and small name (Archos rebranded as Bush), and both of them are fine.
It does seem to be a fairly limited subset of devices that are affected, but for those who are, it is a ridiculous situation to be put in.