Supercell ID issue

After I created Supercell ID for my 127 level farm, I didn't lost Google button. But, in Google Play it's not anymore my 127 level farm, now there's my family member's 94 level farm, because I already have attached my farm on Supercell ID. And my family member can't register her 94 level farm on Supercell ID, because her email was mistakenly attached on level 1 farm. She never got option attached her farm to Supercell ID, when in level 1 she tap log in button, nothing happened, she stayed in that level 1 farm. And we both contacted support from in-game form, but after we get them ours Info, they deleted all our conversation 4 times

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All this mess happened because Supercell NOT support S9+ or Android 8.0.yet. We never ever wanted playing on one device, but you forced us to do that!Now we stuck on S5 mini, and [Removed by Moderator] promised they will help us, but after we gave them our info they deleted all our conversation!!! What kind of support this is? We played Hay Day very long!!!

Have a look at this thread and see if it helps:

https://forum.supercell.com/showthre...cell-ID-Thread

Although it relates to Clash Of Clans the instructions provided are the same across all SC games.

Only Supercell Support will be able to assist you with any SC ID related issues so I would suggest persevering in your contacts with them.

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I understand you are frustrated with the implementation of SC ID and the problems you are having but please also start sticking to the forum rules, especially:

No.4: "Multiple or repeated posting of the same thread or topic is not allowed."

No.5: "Do not attempt to claim to represent or speak on behalf of Supercell if you are not a Moderator or Supercell employee. Do not deliberately and/or maliciously spread false information about Supercell games, moderators or employees."

No.19: "You may not discuss publicly any (disciplinary) actions taken by staff, moderators or support such as banning, closing forum threads, deleting forum posts / threads etc. Also, posting publicly any private messages / emails, regardless of topic, you have received from either staff, moderators or support is prohibited."

Closed.