cache problem

So the other day the game randomly froze, wouldn't load nothing at all. I try abd reinstall it, nothing. So I'm trying different things, and happen to clear the cache, go back into the game and I'm welcomed by a tutorial.... ♥♥♥.. but the weird thing is my profile is still online as if I'm still playing.. but I'm stuck with this tutorial. I disabled the google+ but my account was still linked to Google. No idea what's going on. Any ideas.

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Originally Posted by holydbs67

So the other day the game randomly froze, wouldn't load nothing at all. I try abd reinstall it, nothing. So I'm trying different things, and happen to clear the cache, go back into the game and I'm welcomed by a tutorial.... ♥♥♥.. but the weird thing is my profile is still online as if I'm still playing.. but I'm stuck with this tutorial. I disabled the google+ but my account was still linked to Google. No idea what's going on. Any ideas.

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If you clear the cache, that deletes your local files (your village) from your device. Yes, it will still exist on the server since it's a server based game, but in order to get those files back TO your device on a Droid, you must be connected to Google+ - not just logged into Google+, but attached to it.

If you were not attached and wiped the cache/village - you will need to contact support who many times can help, but not always.