Moving my farm to new Google Play

Is it possible to move my farm to a new Google play account? I cant retrieve my password at all and hence cant save my farm's progress. Any solution to this?
Need some help. Thank you.

Connect to Facebook, maybe? I'm not sure!

You can contact the support team with creation date of the farm, emails for both google play accounts, and a receipt for latest (if any) purchase. I think there is something more, but I can't remember that

receipt

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Originally Posted by Dabingpanda

Is it possible to move my farm to a new Google play account? I cant retrieve my password at all and hence cant save my farm's progress. Any solution to this?
Need some help. Thank you.

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When you're in Hay Day and tap Settings and the Google Play button to disconnect and tap it again to connect, do you see the options to connect it to an existing account or another account?

If you tap the "Another Account" option, it will ask if you want to add an existing account or create a new one.

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Originally Posted by LynnK2015

When you're in Hay Day and tap Settings and the Google Play button to disconnect and tap it again to connect, do you see the options to connect it to an existing account or another account?

If you tap the "Another Account" option, it will ask if you want to add an existing account or create a new one.

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-I tapped on existing account and it took me to google play for account log in of which password I cant recover, which is the main issue here.

- Tapping on new account took me to new google account sign up, I made a new account and then tried to sync it with hayday but a message appeared saying that my hayday has already been synced to an account (which obviously is my old hayday account) and hence cannot be synced into another new google account.

Thank you for responding.

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Originally Posted by EllunaHellen

Connect to Facebook, maybe? I'm not sure!

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But facebook won't save my progress I guess?
Ty for responding.

Quote:

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Originally Posted by Lindgren

You can contact the support team with creation date of the farm, emails for both google play accounts, and a receipt for latest (if any) purchase. I think there is something more, but I can't remember that

receipt

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How do I contact the support team? Receipt might turn another problem for me as I have never invested a penny in hayday.
Ty for responding.

Quote:

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Originally Posted by Dabingpanda

How do I contact the support team? Receipt might turn another problem for me as I have never invested a penny in hayday.
Ty for responding.

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We may contact Player Support within the game or outside the game. The best way is in game by tapping the gear wheel in the upper left corner of your device, tapping the Help and Support button, choosing a question, and tapping the Contact Us button in the lower right corner.

The second option is to use the web form below. Good luck.

https://supercell.helpshift.com/a/ha...=web&contact=1

Thank you lynk.

A big thanks to help and support team for such a quick response. Got my farm back in less than 12 hours. Extremely grateful.
Thank you forum guys as well :)