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Need help here.
Didn't connect my village to google+
made a new one, linked it.
info about lost village.
Name - flowenz
Clan - cambodia flag (something) don't remember it quite right..
Level 24. Town hall as i remember lvl 5.
Last played 05.11.13
clan donations - 180 / 370 or something.
Samsung galaxy SII plus.
any more info?
Had 751k gold,
close to 80k
hope to get back my village :(
thanks for help and support.
R.
flowenz.
Quote:
Originally Posted by flowenz
This is Exactly what happened to myself today. I went to play this morning but I could not get on without upgrading. It would not let me pay unless I upgraded. After upgrading my village has been reset. My info is as follows if this can be rectified.
Name - Jeremiah
Clan - Clash of Duty 3
Town hall level 5 being upgraded currently to 6
Last played Nov 5 2013
I was not given any info regarding signing into this google+, and would have been nice to know that it was recommended before the upgrade as NO warning was given, and I had no choice but to upgrade or not play.
I was also co-leader in a clan with Gold Status 2 and over 1600 trophies and made a lot of cool friends, who I can no longer contact.
The interesting this is, after checking with others in the game, My account Jeremiah is still in the Clan and I am still receiving messages from clan leader on my tablet. yet when I go into the Clash of Clans app, it is a new game form the start.
Another issue, is I have spent upwards of $80 on gems. Can I have this refunded, will I be given these gems back if I can not access my account?
I use a Samsung Galaxy Note 8.0 and it runs smooth and I loved this game. I really hope Supercell will step up to the plate and take care of this issue, that so many of us seem to be experiencing after the upgrade.
Thanks, lets hope we are all back in our clans soon!
Jeremiah
Same here.
My account isn't linked to google, just fb.
My friends still see me in the clan and when I try to connect with fb it says that my account is already linked to a CoC account so I think I can get it back but how :(
I have same issue, the game didn't start after the patch and then the village has gone, I have bought a large gem pack and now they're gone :( I have mailed to supercell if somebody can help. My friends see me in my clan but I don't, The game starts with new willage after the patch. FFF!##!#"3!:mad:
YOUR ALL SCARING ME....i have 2 accounts. One on ipad & one on Samsung smartphone. MY PHONE WONT EVEN UPDATE -_-
I am seeing a common issue with the post update village loss. I am glad to hear that others are still in there clans as well. This gives me hope that the team at supercell will be able to attach a google+ account to these 'lost villages' and allow us access to this account via the new 'link account' option in the app settings.
I have contacted supercell about 12 hrs ago now and am still awaiting a response. I will post again once I hear back with any news.
Hold tight. We will get to our villages Yet!
Jeremiah
Quote:
Originally Posted by Jeremiah84
Same here, i'm kinda happy i'm not the only one with this problem. Also sent an email to support team like 3-4h ago. Also waiting for the answer :)
I guess everything will be alright here ;)
But what if your using a tablet that is not Google
I use a Samsung Galaxy Note 8.0 that runs on android. This is why I can connect to google +
I believe that if you are in fact using Android as apposed to the iOS Software, you will be obligated to go through google as well.
Still have not heard back. I will post as soon as I hear anything. I am so anctious, as I am getting messages on my tablet that my village is being attacked and telling me who has attacked. Yet going into my village, it is just the start of the tutorial. Maybe it has slipped into another dimension! Supercell may have its work cut out for them.. May be more of a job for Dr. Emmit Brown.
Jeremiah
Hola! I am also waiting for response from supercell, I mailed 24h ago.. I put my mail next details: My village name, Town Hall level, clan name and the time when i played last time. I read somewhere that with those details support team might rescue the village,, But still waiting.Quote:
Originally Posted by Jeremiah84