Can't play after new update?

Been playing this for a month now, and all of a sudden when I go to update I get this bull:
"Your device isn't compatible with this version."

what the hell supercell? Fix this! this is complete bull! I've been using this same device for a month now, there's no way in hell it isn't "compatible".

Using phone LG-MS770 android v. 4.0.4

Downloaded originally from the Google play store.

Edit: A temporary fix for those who simply can't download the update is to follow the steps:
note: may not work for all phones, and if another update occurs you may have to keep using this method to update.
note2: The Google store on the link provided below may say incompatible with device as well; 2 things you can try: 1) uninstall the game completely then refresh the page; 2) click 'installed' anyways and hope it works. 3) root your device and 'cloak' the type of device, can't give you info on how to though, sorry.
1) Firstly hook your phone up to your PC via USB cord.
2) Make sure under settings (some phones may not matter for this step) and check your connectivity type is MTP (media transfer or choose whatever file transfer setting you have)
3) go to the link on your PC (not on your phone): https://play.google.com/store/apps/d...l.clashofclans
4) Click the button that says "Installed" and it should start downloading instantly to your phone, wait for it to download and install.
5) enjoy until the next update at the least.

doing this method if you have your stuff on Google+ just follow the tutorial steps again, then when it lets you click the option button [the cogs on the right-side of the screen] and click the disconnected button on Google+ (or Facebook), when connected it'll ask to overwrite the one on your local (the tutorial one you just started), just click "OK" and it should load up your base (otherwise contact support).

This is how I did it on my LG MS770 (which btw is also known as an LG motion 4G which is apparently "unsupported" which is complete bull, 'cause it works perfectly fine if you can bypass Google's incompatible device ♥♥♥♥.)

Supercell: FIX YOUR ♥♥♥♥, and quit adding devices to your crappy unsupported list which blocks us from downloading on android Google play store.

I am haveing the same problem and i am useing my iTab 1011 with android v. 4.1.1

Quote:

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Originally Posted by zairs

Been playing this for a month now, and all of a sudden when I go to update I get this bull:
"Your device isn't compatible with this version."

what the hell supercell? Fix this! this is complete bull! I've been using this same device for a month now, there's no way in hell it isn't "compatible".

Using phone LG-MS770 android v. 4.0.4

Downloaded originally from the Google play store.

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Yes I'm facing this problem too, and I can't update the game as Google Play Store shown "This apps is incompatible with your device", my hp version is Android 4.0.3

Please fix it urgently! Thanks

Hi! Please try installing it again. If you've connected your game with Google+ (-> your village is saved), you can also try reinstalling the game.

If neither one helps, then our support team will know what to do! If you have the game running on another device, contact them via the Report an issue feature in the game. Otherwise email them at: clashofclans.andoird@supercell.net (Android only!)

Please keep me posted how it goes!

I have connected my game with Facebook only, not with Google+, if i uninstall the game, my village will be lost?

Quote:

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Originally Posted by Marika[Supercell]

Hi! Please try installing it again. If you've connected your game with Google+ (-> your village is saved), you can also try reinstalling the game.

If neither one helps, then our support team will know what to do! If you have the game running on another device, contact them via the Report an issue feature in the game. Otherwise email them at: clashofclans.andoird@supercell.net (Android only!)

Please keep me posted how it goes!

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i have this problam too and when update this game i can't play and see this error

LG E435
android: 4.1.2
downloaded google play

Quote:

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Originally Posted by Marika[Supercell]

Hi! Please try installing it again. If you've connected your game with Google+ (-> your village is saved), you can also try reinstalling the game.

If neither one helps, then our support team will know what to do! If you have the game running on another device, contact them via the Report an issue feature in the game. Otherwise email them at: clashofclans.andoird@supercell.net (Android only!)

Please keep me posted how it goes!

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Hi,

I can't search it in Google Play once I had uninstalled the apps. As it is still incompatible with my device.

And already try formatted my phone, still can't search in Google Play.


P/S: Android OS 4.0.3

Quote:

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Originally Posted by Marika[Supercell]

Hi! Please try installing it again. If you've connected your game with Google+ (-> your village is saved), you can also try reinstalling the game.

If neither one helps, then our support team will know what to do! If you have the game running on another device, contact them via the Report an issue feature in the game. Otherwise email them at: clashofclans.andoird@supercell.net (Android only!)

Please keep me posted how it goes!

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Hi Marika, thanks for the speedy reply,

I have uninstalled the app, and it does the same as before, which when I go to the google play store, it simply shows "Your device isn't compatible with this version." and does not let me redownload it at all, this is the same way as how I downloaded the game originally so I'm not sure what to do as it just doesn't even let me download it anymore.

Edit: I sent in a ticket to the support team as well from the email you provided (you misspelled android though :P)

Quote:

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Originally Posted by mykenny

Hi,

I can't search it in Google Play once I had uninstalled the apps. As it is still incompatible with my device.

And already try formatted my phone, still can't search in Google Play.


P/S: Android OS 4.0.3

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I also have a problem with 4.0.3, it loads maybe 3/4 of the update, tries to install and complains about insufficient space (which I have plenty) and stops. No problems whatsoever before the update. Is this Android version still supported?

EDIT: Reistalling just reseted the game, and there was no option to reload the (G+-linked) old base. Waiting for support to react to my email...

EDIT2: After reinstalling I just quickly went throught the intro, and after that was able to reload via g+. I guess it would be more logical if reload was available immediately when the app starts. Anyway, it works and my son is happy. :-)

No response from moderator?