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If you find problems with the Android Beta of Clash of Clans (Finland and Canada) please post them here!
We'll update this thread as we get reports in!
Note:
We set up an email address for Android reports (use for Android only!) clashofclans.android@supercell.net
Where can android beta be found? I don't see it on google play.
Canada and Finland only. (At the moment)
Oh ok then. I will wait. Tks
=1st crash=
Crash with Google+ sign-in. Google+ is shown, and game is successfully added to Google+ profile, but after that when focus returns to the game then crash occurs. After restarting, Crash occurs when Google+ sign-in button is clicked (loading icon appears to screen and after few seconds crash).
I don't need any Google+ features, but since Link a device requires it (I am trying to link to my iOS game), I have no other option left.
=2nd crash=
If I use home button and click the Clash of Clans icon again (or let the screen lock and then unlock it), it crashes.
Device: Xperia Pro with Android 4.0.4
Your device is probably not going to be able to run Clash based on the specifications for the time being.Quote:
Originally Posted by TeemuDevaaja
Can't see it on Canada store? Using Samsung Galaxy S with Android 4.3...
P.S. Ignore, all sorted :)
Game works fine otherwise. I had to complete the tutorial before I could see and use the gears icon.Quote:
Originally Posted by SuperSteve[Supercell]
Can you sent me a link to the android Version? ThxQuote:
Originally Posted by TeemuDevaaja
Hi :), I don't understand, when will it come out in France :$
Thank's !
Cordially.
Edit: As far as I understand, clash of clans running on android version 4.0 and up.I remember that 50% of android 2.3 runs.
Cordially.
Thanks for asking, Chief! The global release of Clash of Clans on Android will come as soon as we are confident that the Android version is of the highest quality. We hope that will be very soon!Quote:
Originally Posted by Tenebre
Clash of Clans will be available for Android devices with OS 4.0.3 or later. We recommend 800 x 480 or higher resolution and at least 512 MB of memory for a smooth gameplay experience! You'll also need access to the Google Play store
I meet all of those reqs but in the play store it says unavailable for my deviceQuote:
Originally Posted by Kolonistje1
Hi, Sorry to hear this, what is you device?Quote:
Originally Posted by ghostxmarksman
Droid RAZR Max. If you need I can screenshot the system settings pageQuote:
Originally Posted by Kendra1168
If you don't mind- that would be great - either post it here or PM me and I will send it on to SC- hopefully you can get up and running soon.Quote:
Originally Posted by ghostxmarksman
Again- sorry!
http://i42.tinypic.com/14ieee0.pngQuote:
Originally Posted by Kendra1168
Running android 4.1.3
I do not just complain, but 50% of android users runs on android 2.3.
Thanks- I will try to get an answer for you ASAP.Quote:
Originally Posted by ghostxmarksman
Yeah- thats a bummer but Supercell's first priority throughout everything they do is to deliver games of the highest quality possible, and unfortunately the previous versions of the operating system cannot deliver the quality they feel is vital to the experience of the games.Quote:
Originally Posted by Tenebre
I'm really sorry though.
Nevermind.
I sent this as an email, but thought might as well put it here too. I'm also running this game on my SII and the overlap issue isnt there.
I'm glad clash of clans is finally on Android, and I'm even more glad that
Canada was chosen as one of the countries for the beta. Two issues I
noticed, the first is that some of the letters are covered in some of the
menus as seen in the attached photo, second Arabic writing should go from
right to left. It appears as right to left and the letters are separated.
I'm happy to contribute and help out with any other issues I face.
--------DO NOT DELETE!--------
UTC Time: 2013-10-01 04:43:44
Game: Clash of Clans
Version: 5.2.2
PlayerID: 5-1099551(312)
Category: Report Problem
Language: EN
Device Type: SGH-I337M
OS Version: 4.2.2
Platform: Android, Google Play
------------------------------
-- Attachment 18143Attachment 18144
This version of the application is not configured for billing through Google Play
Im having issues where im raiding or random moments I see the pop up that says "is anyone out there" and restarts my app even while in the middle of the battle.
Other than that it is working perfectly on my galaxy s3. Im assuming its cause the app runs in the background when im on another app, so therefore the count still counts
Hello :) Did you get it through a download link? Payments work only in Canada and Finland (two countries that we chose for the soft launch). If you're located in Canada or Finland and payments don't work, please contact our support team via the Report an issue feature in the game. (If you live somewhere else, stay tuned for global launch :) )Quote:
Originally Posted by Delicroix
EDIT: We set up an email address for Android reports (use for Android only!) clashofclans.android@supercell.net
Please report this to our support team, use the in-game Report an issue feature. Thank you for helping :)Quote:
Originally Posted by thisfob
EDIT: We set up an email address for Android reports (use for Android only!) clashofclans.android@supercell.net
Marika do you know when Clash of Clans on Andriod will be release around the world?
I am very sorry to hear that you are having trouble purchasing gems.Quote:
Originally Posted by Delicroix
If the gem icons in your in-game shop or greyed out, tap the icon for information about what might have gone wrong. You may need to:
- check that you are logged in with a valid Google account, or
- update your Play Store application by opening and updating it
If this is not the case, please double-check that you have a valid payment method set up on the Google account that you are using. If your primary payment method is a credit card, you might also want to check with your credit card company whether your card has any restrictions on in-app or online purchases.
If you still have trouble making your purchase, please let us know along with details about what happens on-screen when you try to buy gems.
Please visit https://support.google.com/googlepla...content/?hl=en for further information about Google Play and purchases on Android devices.
Have a great day and Clash on!
Quote:
Originally Posted by Marika[Supercell]
Should I still report, I am in the USA and hence not in finland or canada. Im using galaxy s3, which is not a supported device as well (for beta)
Hello,
I have a HTC Desire Z (includes a physical qwerty-keyboard) and all the other keys works fine in clan/global chat except Enter. The virtual keyboard works OK, but it would be perfect with the physical.
I guess this is not the most crucial inconvenience at the moment for you :-). Thanks for the Android version, good work!
EDIT: "Text bubble" -button is a great help here, with that I don't have to hassle with the virtual keyboard at all.
Quote:
Originally Posted by Kendra1168
LOL- I sent you a PM- found the answer!!!
Currently I am playing the game on the IPad and trying to link it to my HTC Evo 3D Android device.
The game installs fine, I was also able to complete the tutorial without issues.
When I go to settings and try to Sign in to Google+, it signs me in fine and pops up a welcome message with my Google+ name. But then the game restarts (loading screen) and I am signed out of Google+.
Just a heads up, google play will show incompatible device if registered to a region outside the beta area. It's not actually the device, its the local as ss restricted download to 5 or 6 regions.
Coc is only avaible in canada and Finland for now..so thats whyQuote:
Originally Posted by Three6mafia1665
On Android, If you go into any barracks The hint Text appears like this, Hin : p d dd c m p p
So Does the clan name in clan chat. Please fix
What language are you playing in?Quote:
Originally Posted by vinnyXo
Also, please provide screen shots if possible
I'm experiencing the exact same issue.Quote:
Originally Posted by Novenry8
Happened for me also. And then there's thisQuote:
Originally Posted by thisfob
Appears to be only the 8's that disappear
Attachment 18261
With the new update.. Now im able to sign in google play and link my account , also Facebook..
Now my question is if i link my account with my iPad. Would one of my village disappear? Or would it just transfer over
my iPad village to my galaxy s4 and viceversa
”Noted I'm from the usa”
The new update (5.2.1) didn't fix the Google+ sign in bug for me.Quote:
Originally Posted by Delicroix
I play with galaxy S and most of time it works just well. BUT, when i attack the camera usually doesnt move. And when im trying to move or zoom it deploys the units which makes me to lose the attack :/
EnglishQuote:
Originally Posted by SuperSteve[Supercell]
It happens in many other places too, Like loot in a battle screen shot above Next time i see it ill screen shot it.
Sent you a pm Kendra. Got mine fixxed
Are you log in. On your Google+ app on your Android?Quote:
Originally Posted by dusanzk
Dunno how are the other Android phones are, but if you have a app call Samsung or Samsung hub you should click it and update everything it tells you. Same with Google play store and more importantly system solfware update.. U can do that manually or using Samsung own phone updater solfware are "Kies"
I mean in the actual game, when you click on the Google+ button to be able to sync your progress across your devices, i click the button, my Google accounts appear, i select the one i want and the game crashes.Quote:
Originally Posted by Delicroix
All in all, i can't restore/sync my progress.
I'm not sure but it might be an Android 4.0 issue, i don't have this problem on my 4.1+ devices.
Last update fixes both issues. But Google+ Sign-In always stays Disconnected, so Link a device isn't possible. Google+ overlay is successfully shown when game starts (and loading screen is shown again after I click the Disconnected button).Quote:
Originally Posted by TeemuDevaaja
http://forum.supercell.net/attachmen...1&d=1380725580Quote:
Originally Posted by vinnyXo
I SS the loot in battle right above your post. Also happens to me the text in barracks but usually only in the Create Spells one
Only found one minor thing. The "Anyone there?" message pops up in akward times which just cost me a lost raid :(
I'm not sure whether this is an android specific problem or not. But sometimes during my attack, the screen suddenly shoots to the top right of the base. Happens often while I'm deploying troops. Didn't have this problem on my iPad. Is it a software bug, or just fat fingers..?
You'll have to wait until the Android version is available in US Google Play store, then linking will work :) Your game will remain on iOS devices too, since it's linked to your Game Center account, so if you happen to get a new iOS device you can continue on that too (in addition to playing it on your Android device / devices). On Android side linking the game to new Android devices works with Google+ :)Quote:
Originally Posted by Delicroix
Thank you for reporting this! If you can take screenshots and give a detailed report of what happens, and send it to our support team, that'd be awesome :) Use the Android support channel: clashofclans.android@supercell.net (for Android only!)Quote:
Originally Posted by vilho
EDIT: Also update to the latest version 5.2.4
Thanks for reporting this!! :) :) Please let me know what device and OS you have. Thanks in advance and have a great weekend!Quote:
Originally Posted by ghostxmarksman
EDIT: Also update to the latest version 5.2.4
Well it's not a big problem, but you can't use emoji on android
I managed to replicate the problem. It happens when you tap the screen on different spots in a quick succession. The game (or screen) gets confused and flies to the corners. I think it registers the taps as a swipe. I can confirm that this problem doesn't happen on my iPad. Might be a hardware problem, but I'm using an HTC One. Which is fairly new.Quote:
Originally Posted by Goodguy
Im in USA and using HTC One, my village transferred easily and quickly from Iphone 4 using GC and G+ with SC's methodQuote:
Originally Posted by Delicroix
A small issue is that every time I log in with android device there's a red exclamation point in chat tab as if there's new chat. However many times when I click it there is no new chat
I'm getting this, too. In Thailand, on HTC One.
Quote:
Originally Posted by Novenry8
Facing the same issue.. Able to play the game, but unable to connect to Google+. Using HTC Onex with androud 4.0.3 . Any solution pls?Quote:
Originally Posted by escoangel
im from phil
and i just downloaded coc in my android but i cant purchase gems. i already have a google+account
facing the same issue with HTC sensation XL, android 4.0.3. Clash of clans version 5.2.4Quote:
Originally Posted by Novenry8
i'm in united Arab emirates and the app is available in the store
the app is working perfectly .. the only problem that the Keyboard doesn't appear ... i can't search for clans .. i can't even enter the code to link my village from my ipad
samsung galaxy sIII android 4.1.2
I'm from the Philippines, and i'm using HTC Sensation XE. My problem is that the game always restart.. sometimes i can play COC with no hassle then after a minute it suddenly restart again.. thnx..
The Google+ sign-in problem is resolved for me now in Thailand. Am finally able to link my devices.
The problem is fixed today, it seems from server side as I did no change at my phone (android version, CoC version,...) ;)Quote:
Originally Posted by abc123xyz
I have a samsung galaxy ace 2x and it says it's not compatible.Its android 4.0.4 and over 1 gb of space is left.
anything to fix this.
Im using samsung galaxy s4. Having difficulties to read the game text.
All game text becomes like this after awhile ingame.
Attachment 18534
Hello! I have a sony ericsson xperia arc and I'm trying to download the Clash of the Clans,
but the Google Play store to complain that I do not have enough memory
even though I have used up to 120 mt and Play store shows
that it requires only 45.99 mt. Then I start the download again and
whereas when it is installing the Play-store appeal to some GUI thing.
And while I start loading platform and the time during the installation, it starts to
to complain, but this time that the package file is invalid. and
this will continue for so long that bored. Then I wondered if the problem is
on my phone and I'll get my father's phone (Sony Ericsson Xperia active)
I will try it, but the exact same error messages come again. What do I do?
Thank you in advance.
Regards, Tommi Salonen.
P.S:I have sent you an e-mail on the same subject.
Im thinking this is happening due to your operating system version.Quote:
Originally Posted by Tommi
Upgrade your OS and try again. You need OS4+ which is Ice cream Sandwich.
I have Android 4.0.4Quote:
Originally Posted by Wizard
Hmm, then a simple installation should make it work.Quote:
Originally Posted by Tommi
Oh, sorry it wasn't some Gui thing it was some URI thing
P.S: I use Google translate :)
That same problem is with iOS (happens with all of our clan members). I would think that there is some clan related flag set at certain point that doesn't reset correctly.Quote:
Originally Posted by grafik
Hey Supercell did you know that on play store there si a fake CoC?!...see image below...
Attachment 18550
I have two Android devices and I've started the game on first device and I've wanted sync the account with the second device. In firts device I didn't sync with google+. So on the second device I sync the game with google+. My principal account is "supertro69". Now on second device I can't continue the game with
"supertro69" because I sync on google+ the account "tyffuftf". And if I try login on google+ from clash of clans of first device, it shows if I want use account "tyffuftf". I want play on two devices with the account
"supertro69"!
Thanks.
I have problem with Arabic language
when I write Arabic its show wrong (reverse)
niiiice game and welcome to android
I have just purchased gems but they never came through
i been wait for few days it still never came through
i did report on Purchasing Issue but it never reply me
pleace check on account
game: Clash of Clans
Version: 5.2.2
PlayerID: 10-3141815(249)
Device Type: GT-N7100
OS Version: 4.1.2
Platform: Android,Google Play
urgent and thank for help
Now I find the Original One! So you confirm that it's was released also for Italy?Quote:
Originally Posted by Ninja73