Which is more important to you? Fluidity of the Game or NOT Losing Diamonds?

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September 26th, 2013
sweetmunequita

Which is more important to you? Fluidity of the Game or NOT Losing Diamonds?

I started playing Hay Day on June 23rd. I know this because that same day I sent them an email because I wasted my precious diamonds on a stupid wheel barrow! Here is the response they sent today. Three months and three days later!!

Roger (Supercell)

Sep 27 00:29 (EEST)

Hi Carolyn,

Thank you for contacting us and playing Hay Day!

Please accept my apologies for the delay in responding to your email, as we have been receiving higher volumes than usual. This is certainly not the customary time for a response and your understanding is greatly appreciated.

We receive feedback from players about accidental purchases and it is something that we are looking into for improvement. Our biggest priority in Hay Day is to make sure that all of the tapping and swiping in the game is smooth and creates a fluidity that makes the game easy to play. We receive a large amount of feedback from players who claim that this is one of the core elements that makes Hay Day one of the most popular games on the iOS platform. So striking a balance between that level of fluidity in the gameplay and limiting the number of accidental purchases is a very difficult task. If we can find a solution that keeps everybody happy then we won't hesitate to add it.

Thank you very much for taking your time to share your thoughts with us. If you have any other feedback or suggestion to provide, do not hesitate to contact me. It is always valuable for us to know what our players want!
Have a Hay-ppy Day!
Roger | Player Support | www.supercell.net
Hay Day http://www.facebook.com/HayDayOfficial | Clash Of Clans http://www.facebook.com/ClashofClans

SO! I'm asking you, which is more important? My precious diamonds are more important to me!!
September 27th, 2013
Cricks3

Personally, I see no reason why both can't be achieved with great success. If I had to choose one or the other, I'd choose a diamond confirmation button at the expense of a very tiny bit of fluidity loss.

I'm an iPhone user and, considering that I've lost so much fluidity since the last update by being forced to constantly pull DOWN the friends tab a hundred times a day because they made it permanently UP to satisfy iPad users, and suffering from the incessant, game-stopping freezing we have to endure with the loading of avatars of people who bought stuff to satisfy a few conspiracy theorists, then I can make a few stops a day to tap a "no, don't use diamonds" button without batting an eye at how much fluidity I lose.
September 27th, 2013
Mickeydoodle

Fluidity schmuidity. We need to avoid losing those expensive diamonds. It is not like we are trying to fire an Uzi smoothly at an invader!!:cool:
September 27th, 2013
Lukasthomas

Defo rather have diamonds - talking of which, has anybody lost any since the latest update thing (Friday)? I now have 24 - before the update, I had 40 odd. This stinks!
September 27th, 2013
CayugaZone

Diamond issue fixed?

Hay Day updated the game for IOS7 before IOS7 was available. I know that is when I began to lose diamonds right and left. When IOS7 became available, I didn't install it until a few days later. I suspect many others did the same.
However, whereas I was losing diamonds every day, since installing IOS7 I have not lost a single diamond in three days. In fact, I have been receiving diamonds like never before.
Could it have been an issue of an IOS7 update to Hay Day before users had IOS7? Hay Day has also be working to address the diamond issue so could be either/or...
I'd be interested to see if any other users have noticed anything like this.
September 29th, 2013
Mustkulta

i have posted a few times already but most seem to miss it.

they are testing a diamond confirmation system right now!

hope to see it fully in game soon, so far only found 2 places that it is not working. Of course to find them I have to waste my diamonds, but oh well.
September 29th, 2013
nuage6

What would be good is a setting "do not spend diamonds".
You are sent to this setting when you try to buy something with this setting on.
September 29th, 2013
dls881

A small number of players are testing a diamond confirmation. There is no guarantee that the rest of us will ever see it implemented in the game.

In the OP, Supercell says they hear from many players that like the flow of the game; however, they fail to mention the number of players that hate not having a confirmation.
September 30th, 2013
CayugaZone

Hopes dashed

Quote:

Originally Posted by CayugaZone

Hay Day updated the game for IOS7 before IOS7 was available. I know that is when I began to lose diamonds right and left. When IOS7 became available, I didn't install it until a few days later. I suspect many others did the same.
However, whereas I was losing diamonds every day, since installing IOS7 I have not lost a single diamond in three days. In fact, I have been receiving diamonds like never before.
Could it have been an issue of an IOS7 update to Hay Day before users had IOS7? Hay Day has also be working to address the diamond issue so could be either/or...
I'd be interested to see if any other users have noticed anything like this.

So much for what I said above- just lost five diamonds while visiting other farms.
September 30th, 2013
Bestajunior

Fluid

Since the game is not "fluid" now I think that would be a non issue in the decision.
September 30th, 2013
ThemedaTriandra

Quote:

Originally Posted by Lukasthomas

Defo rather have diamonds - talking of which, has anybody lost any since the latest update thing (Friday)? I now have 24 - before the update, I had 40 odd. This stinks!

Yep I also lost 10 on the day of update. Boo!

I would happily sacrifice some fluidity for not losing diamonds - honestly it makes me less likely to want to buy them with real cash if it means I might just accidentally speed up wheat.