Not receiving puzzle pieces from boat?

Just wondering if everyone is contacting customer support to report this? I did, but although I directed them to this thread and the other one on the general tab, I got the impression they thought I was exaggerating when I said everyone had the same issue. I was advised it was working as intended although "due to my dedication " they would escalate.

I assumed super cell might look at this thread and provide an update. Since that does not appear to be the case, I think the only way to get this looked at and actioned is to contact customer service.

I'm just jealous of all of you that got a second puzzle boat! I've only had one since the update (I even had a faster boat booster going).

I'm not getting any puzzle pieces. Typical. Get us all excited over a new update, and then......nothing . . .
PLEASE, DO TELL HOW TO GET PUZZLE PIECES AND LAND UPGRADES! This game is getting so frustrating I'm just going to have to quit playing!

Sent a load of boats, filled and unfilled, over the last few days. Puzzle pieces in boats 1 and 3 and none since. This looks very much like a bug to me.

Suggest everyone uses the 'contact' facility in the game.

Here too, I got two on the first day none since.

Lucy level 156

I also got 2 puzzle pieces on boats 1 & 3, then nothing since. The townies have not left any puzzle pieces. I have noticed that the chest in the water has quit appearing since the update. I have seen no red boxes that give any puzzle pieces either. I'm level 99.

I only got 1 from the first boat when update was downloaded, which everyone got. I still haven't gotten even a hint of a second. :(

Me too. Me two? Me two too?

Only two since update.

I've got 2 in the horseshoes. That makes 2 per week. I don't count mystery chests because those give a puzzle piece once in a lifetime. So for an animal you need 36 pieces you'll need about 4 months. For all 5 nearly 2 years. This doesn't sound right

And don't get me started with horseshoes and scrolls being replaced with puzzle pieces. How on earth will I get enough scrolls in a reasonable amount of time? I've gotten scrolls from mystery chests twice so far.

All of this makes for a very disappointing recent changes to the game, at least for me. And don't take this ad complaining. I'm just stating that facts.

Quote:

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Originally Posted by vokut

I've got 2 in the horseshoes. That makes 2 per week. I don't count mystery chests because those give a puzzle piece once in a lifetime. So for an animal you need 36 pieces you'll need about 4 months. For all 5 nearly 2 years. This doesn't sound right
...............

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my three puzzle pieces are for two aninmals

If you're lucky it only takes four months for a new animal.

and yes, this doesn't sound right.