Hallo, I have written to your support twice in English. It opens a case in your support. But after a day you close it - and I get a message saying that "Unfortunately, at the moment we can't handle messages in your language. Please, write us back in English,..." But I have already written to you in English. It is the same person who has closed both cases. The last case is #849962. Hope you can help me. Best regards, Thomas.
