Not Sure Where This Belongs...

Why is the "diamond double tap" not working when say you need a berry to make smoothie & you don't have it in silo but it gives option to use diamonds to get berry at an extreme price & you "accidentally" touch the button while trying to exit that option & poof! You've just spent a HUGH! amount diamonds on a berry (or whatever) you had absolutely NO intentions of doing so?
Yes my "double tap" button is checked under advanced settings. So am I the only one who experiences this problem?? HD has gotten SO many of my diamonds this way!
Anyone have a solution I may be missing out on?
Egg

There is a list of things for which double tap does not work for. I cannot find it right now, but maybe another forumite can?

I don't think you are missing out. I think that is simply meant to be your "warning".

I have not done that, but I have accidentally opened toolboxes. Once, I accidentally filled a boat crate with diamonds, but then my internet cut out and it undid the action (FIRST AND LAST TIME I'M EVER HAPPY ABOUT THAT xD)

I definitely agree that something has to be done there, though.

Yep. Supercell has ways around the double tap. It is irksome....

There's a link in my signature that might be the list? It was compiled by Meonhoc and I found it very helpful.

You can try contacting support and throwing yourself on their mercy. They have in the past offered a one-off refund but I don't know if they still do that.

Meanwhile, take care, and follow the general rule that if anything comes up in a pop up box (calling the boat early, for example, or hiring Tom) it probably won't ask for confirmation.

And do not get me started on this topic! I've always found the double tap inconsistencies to be highly ridiculous and a bit mean.

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Originally Posted by pitchfork

There's a link in my signature that might be the list? It was compiled by Meonhoc and I found it very helpful.

You can try contacting support and throwing yourself on their mercy. They have in the past offered a one-off refund but I don't know if they still do that.

Meanwhile, take care, and follow the general rule that if anything comes up in a pop up box (calling the boat early, for example, or hiring Tom) it probably won't ask for confirmation.

And do not get me started on this topic! I've always found the double tap inconsistencies to be highly ridiculous and a bit mean.

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Yup, that's the list.

I also accidentally hired Tom for 5 days once, but at least that one was quite useful. xD

This is yet another reason why I'd never buy a very large Diamond pack in the game. There are still some areas it's too easy to lose gems. I have a heap of trial paths - the ones that cost 8 Diamonds each I'll never use. No confirmations in the deco shop. :(

OMG I feel your pain. I do this all the time, and I just now spent 99 (!!!!!) diamonds on one single hamburger crate. Geeez!! I usually let them go, but this time I wrote to support asking for a refund. So annoying that they deliberately (I feel) put the confirmation button exactly where your next screen tap will be when filling multiple crates, or doing any other action, so that you almost always just click it before you even realize what it says. Arrrrrghhhhh.

It's the same with extra spins on the wheel of fortune, although at least in that case it is only 1 diamond down the drain if you accidentally tap on "new spin". With production of goods it's so many diamonds, there really should be a double tap confirmation. My poor daughter once wasted 9 diamonds on a bag of sugar to make an espresso. :(

Same when opening mystery boxes, there's no confirmation and I've accidentally tapped on "open" too many times.

ETA - shepherdgirl, OMG, 99 diamonds. I think I would have cried. :eek:

I accidentally tapped and used a diamond to make a wheat grow today....A WHEAT!

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Originally Posted by serenalove

I accidentally tapped and used a diamond to make a wheat grow today....A WHEAT!

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Hello and welcome to the forum.

When I first started playing Hay Day that happened to me all the time, so I share your pain.

Do you have diamond confirmation enabled? That was introduced to prevent the problem, as it requires a double tap to speed a crop. Having said that, I still managed to do it a few weeks ago, to a field of chillies, so it cost me dear. Sausage fingers strikes again!

Diamond confirmation appears on the cog wheel at the top left of your screen- settings - advanced settings. Scroll down to the bottom of the list, and you'll find it.

Hope this helps.

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Originally Posted by EllunaHellen

Yup, that's the list.

I also accidentally hired Tom for 5 days once, but at least that one was quite useful. xD

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Likewise but it was also extremely time consuming and luckily my barn had been upgraded at that time😀

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Originally Posted by shepherdgirl

OMG I feel your pain. I do this all the time, and I just now spent 99 (!!!!!) diamonds on one single hamburger crate. Geeez!! I usually let them go, but this time I wrote to support asking for a refund. So annoying that they deliberately (I feel) put the confirmation button exactly where your next screen tap will be when filling multiple crates, or doing any other action, so that you almost always just click it before you even realize what it says. Arrrrrghhhhh.

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99 Diamonds! Damn...

Did support give them back? That is way to many diamonds to spend with no confirmation.

This is one thing I really don't like about activating diamond confirmations, it almost gives you a false sense of protection.Thinking you can be more carefree - yet some parts of the game have no confirmations.

Hay Day is something like 5 years old and still doesn't have a reliable confirmation system for all parts ofthe game...that's appalling really.

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Originally Posted by daz258

99 Diamonds! Damn...

Did support give them back?

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I am VERY happy to report that they did refund my diamonds ... at first they said no, which is understandable as they can't just willy nilly refund eveyone's diamonds each slip of the finger, but when I replied again saying that I've never asked before, am a long time diamond-buying customer over many years, and that I know they can do it because I've seen on the forum that others have occasionally had refunds, they sent Alfred to my porch this afternoon!

Am so glad - this has restored my faith in hay day. :) I have wasted countless accidental diamonds before, and am sure I will waste countless diamonds again ... but a *hamburger* crate of all things, that was just tooooo upsetting.

So thank you hay day support, I really appreciate this!

Quote:

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Originally Posted by shepherdgirl

I am VERY happy to report that they did refund my diamonds ... at first they said no, which is understandable as they can't just willy nilly refund eveyone's diamonds each slip of the finger, but when I replied again saying that I've never asked before, am a long time diamond-buying customer over many years, and that I know they can do it because I've seen on the forum that others have occasionally had refunds, they sent Alfred to my porch this afternoon!

Am so glad - this has restored my faith in hay day. :) I have wasted countless accidental diamonds before, and am sure I will waste countless diamonds again ... but a *hamburger* crate of all things, that was just tooooo upsetting.

So thank you hay day support, I really appreciate this!

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Good for you and thanks for sharing!

I have lost a triple digit amount on a townie, but at the time I did not dream of asking for them back. Good to know that it is worth the effort for a possible one time return.