[One & Only] Clan Chat Reporting

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Originally Posted by DOOM2U

We shouldn't have to watch our mouth in clan chat like we do on the forum. The forum is public for all to view. Clan chat is for the enjoyment of a maximum of 50 like minded individuals.

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Then don't let "non like-minded individuals" into your clan. Simple huh? :rolleyes:

Still banned contacted supercell it said inappropriate name or word?

Hi Chief, Thanks for reaching out to us. I understand how important your village is for you. But without the proof, we will not take any actions on the player. We have the clear evidence and the proof that you have used the inappropriate words in the clan chat. This is the reason you are banned for 2 days. I request you not to use any such words in the clan chat. This game is to have fun and enjoy let's keep the healthy conversation. We want our players to be happy always. It's our pleasure to assist High-Level players like you. Thanks a lot for showing much concern to our game and supporting it. Please feel free to ask If you have any other doubts to be cleared. We will be there for you, always. Best Regards,

Beast20939
December 19, 2016, 19:28 -0600
Please help me supercell my account is banned for 2 days for me asking my clan to report me in my clan chat to see what happens I've been working so hard on getting to champs please help me and also I sent mail about reporting me so could you get back to me asap From Beast20939

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Originally Posted by GastonOrozco

People are under the wrong impression if they think that they "own" their clan. Guess what? you don't. heck, technically speaking you don't even own your account!

Since they want to market their game for under 18s (i think the minimum age for a coc account is 12?), SC is required by law/good governance to provide and take reasonable measures to provide a "safe place" for children (people under 18) to play.

So really, not much going on here. Just SC doing its job.

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Clan chat does not need to be supervised by big brother. It is self regulating. If the clan is offended actions can be taken such as demotion or a good old booting. I don't own the apartment I lease either, but I pay my rent every month so I expect to be able to speak freely in my own living room. I don't own my clan or my account, of this I am well aware. But as long as I'm playing (and paying) I expect to be able to converse with my clan mates of greater than two years the way we always have.

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Originally Posted by DOOM2U

It does change things for the players and it is quite different. Here is the process to report something to support:
1. Screenshot offense
2. Press settings
3. Click help and support
4. Hit contact us (after reviewing catalegories and realizing the stupid button needed is not in categories)
5. Click photo icon
6. Choose photo
7. Type message
8. Press send

New process:

1. Click on chat
2. Report

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I don't get your point. If your clan till this time is only safe because your clanmates do not care to report to Support via Helpshift, isn't that just an illusion?

The new process alone, like you described, right now, is not enough to report inappropriate behaviour.
The old process still needs to be followed.

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Originally Posted by GastonOrozco

Then don't let "non like-minded individuals" into your clan. Simple huh? :rolleyes:

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No it isn't simple. Every clan must admit new people from time to time. Are we to read minds to see if we share common interests and attitudes?

Quote:

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Originally Posted by DOOM2U

Clan chat does not need to be supervised by big brother. It is self regulating. If the clan is offended actions can be taken such as demotion or a good old booting. I don't own the apartment I lease either, but I pay my rent every month so I expect to be able to speak freely in my own living room. I don't own my clan or my account, of this I am well aware. But as long as I'm playing (and paying) I expect to be able to converse with my clan mates of greater than two years the way we always have.

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Use a messaging app. Though there are probably TOS as well that could get you in trouble (banned account lol) if you abuse someone. Really not much different.

I don't know what I did wrong though I was banned from global at the time because it was a messed up global they were all banning each other and I said leave them alone and I got banned since I got reported in my clan because I asked them to to see what would happen did those two things combine and ban me?

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Originally Posted by meonhoc

I don't get your point. If your clan till this time is only safe because your clanmates do not care to report to Support via Helpshift, isn't that just an illusion?

The new process alone, like you described, right now, is not enough to report inappropriate behaviour.
The old process still needs to be followed.

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It was made easier to report by anyone who may pass through and there will be trolls. And I wouldn't minimize this to just my clan. How many other clans speak freely? I wouldn't have been nearly as hooked on this game if it were not for the social aspect of COC.

No Beast, I'm happy to discuss further via Private Messaging.