Derby opt out

Someone in my hood was opted out of the derby today and then tonight it shows that that person is opted in I contacted support is it a glitch or bug?


FYI: that player hasn't been on for hours

We may have found an issue with players getting opted in/out without player interaction. We will continue to investigate and hopefully have a fix for this soon!

Cheers,

Nick

Thank you Nick but we might get demoted because of this bug

Happened to me too. I opted out, left for maybe 20 minutes, and when I came back, it said I was opted in. Good thing I made sure I was opted out before the derby started.

Yes, my second farm was also opted in all of a sudden. Glad it's not just me!

Update I contacted support and they said that person has to contact them and also found out that the person opted in

Hi Nick from supercell, I'm harry here, I want get back my Coc account, because it's was banned duet to using third party apps...I was put all my afford to that account last 3years and now suddenly it was banned, I don't have any idea...please help me bro...I lost of hope...

Hi Nick,
I'm a leader of a hood that is constantly having problems with people being opted in when they had opted out of the derby and others who think they are opted in only to find they are not . I've had to kick a dear neighbour out because suddenly they had been opted back in even though they are on a 3 month break and I cant contact them!
This glitch is really hurting our hood and coursing me stress. I'm very unhappy about this situation!!

Hi when do u need to opt out i opted out last week and this and neither took...i did it prior to start of new derby i even tried after it started but it wont opt me OUT. what am i doing wrong?😟

Hi when do u need to opt out i opted out last week and this and neither took...i did it prior to start of new derby i even tried after it started but it wont opt me OUT. what am i doing wrong?😟

Been an ongoing problem in our hood, too. Hay Day has not been one bit of help. Fix the darn glitch already. We have contacted support and all we get is 'Sorry, its a glitch and we are working on it'. No fixing or point adjustment. We are about to lose another derby due to another neighbor being opted in when they were opted out. They are on vacation so, we are just effed. I know, i know, have them contact HayDay, yada, yada, yada. Lots of work for 'Sorry'. Needless to say, no one is spending their diamonds on a lost cause of a derby. We are a very annoyed group....