I know it's a strange request to post about not being able to view or log in forum. But a few in my neighborhood are having a problem getting to the forum. They keep getting redirected to the Facebook page. They have tried various ways of getting here. Logging out/in. Going thru website. Going thru game. Nothing has worked. Any ideas?
Is our online community manager NICK back from vacation yet? Perhaps he could help with this issue.
I just checked Nick's profile. The last time he was online was about 15 hours ago. His last post was about 2 weeks ago.Quote:
Originally Posted by Bestajunior
Been trying for 24 hrs,kept getting message that I'd been redirected too many times & to clear cookies!had to Google THAT!tried soooo many times,just managed to get here now,but the layout of the forum is different now!Quote:
Originally Posted by LynnK2015
I got a similar message but not redirecting but clearing cookies. I usually open HD forum not from phone but from computer. I thought that was my browser that was acting up, not realizing other forumers had problems too. Googled the solution and fixed it.Quote:
Originally Posted by Lostindorset
I wonder if this ties in to the issue where Firefox browser keeps giving redirect errors on this site (I switched to Chrome to post this)
I'm using Firefox and had no issues accessing the forum.Quote:
Originally Posted by CHIMICHANGATIME
Same problem here for days. I just cleared my history and cookies and could finally log in. Not sure if it will hold or not....will go click around forums and see.
Having the same problem... It's takin me forever just to get on here... I hope this gets fix soon
Same thing was happening to me! I thought I had been banned on the forums :( lol. So I just cleared my browser & search history and logged onto the forums, but I used my log-in--not log-in with Facebook. If I attempt to "Facebook connect" to log in I get a redirecting error message in safari.
I contacted the general support who advised me to contact mods/admins of the forum, I sent them a message as well.
Ha! I'm not the only one....
Removed cookies from FF and logged in again on all the sides i'm logged in usually... 2 hours later again this message:
Did check on everything. Seems like this is the only page i'm using that has trouble. I don't like using Chrome, but on this forum it does....Quote:
The page isn't redirecting properly
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies.
I also had to sign out of facebook in order to access the forums. Same message of too many redirects.
Same issue here. Error message said too many page transfers or something, browser kept flipping between facebook and supercell, and i could not access forum no matter how i tried to get in.
Logged out of FB. Still not working.
clearing browser history comletely and shutting down/restarting ipad fixed the issue for now.
Willow
Placed a thread in Bugs and Problems. Seems to have something to do with facebook. Right now (on Chrome) i see on top a blue facebook text. Aparently the forum tries to go to facebook somehow. And that doesn't work on Firefox and also on some other browsers.
Still having HUGE problems getting here,cleared out all junk,again.completely new layout of forum pages,dont like being cut off from everyone here xx
Same problem. I just switched to Microsoft Edge.
This happened to me the last 4 days but I can get here via Safari today.Quote:
Originally Posted by Bestajunior
It's an issue with VB, which they won't fix. :( So, we had to disable the feature: http://forum.supercell.net/showthrea...Login-Disabled
Here's VB's official answer: http://www.vbulletin.com/forum/forum...change-to-v2-6
Cheers,
Nick
Thank you Nick for the update. I did further reading on vBulletin 4.0.3 which integrated the Supercell forums and Facebook with a single sign-on. But FB keeps changing its code and the vBulletin developers can't keep up so they stopped with the development and instead advised their users to turn off FB login which you did recently.Quote:
Originally Posted by Nick[Supercell]
As I understand it as a layman, forumers can no longer log into FB and then go here but must log in directly to the forums?