Yeah, right. Alienating customers is ALWAYS intelligent business practice. Well spotted, Cheddar!Quote:
Originally Posted by CheddarLimbo
oh, and openly discriminating between the rich and the poor - that too.
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Yeah, right. Alienating customers is ALWAYS intelligent business practice. Well spotted, Cheddar!Quote:
Originally Posted by CheddarLimbo
oh, and openly discriminating between the rich and the poor - that too.
Yes I can agree their marketing strategy is aimed at players like you, however I was referring to the comments (and emotional responses) going on here in this very forum, as I said if you never have and never will buy diamonds then it doesn't affect you.Quote:
Originally Posted by CheddarLimbo
Except it places you amongst the Deco Have-Nots, and we have already heard how unhappy players feel when they are excluded from obtaining specific, highly-prized deco during the WWF promotion, and this is their BIRTHDAY for goodness sake! No feelings of goodwill here. I mean, do you see anyone saying, "Congratulaions, SC; Well done, SC; Happy Birthday" SC." No!Quote:
Originally Posted by WhatNotHappy
...and here we have it...
NICK: Can't please them all I guess, but I am trying to keep up with thread. http://forum.supercell.net/showthrea...lies/smile.png Everyday people are quitting games, whatever their reasons are, and new ones start
Well, at least that leaves us under no illusion - Hay Day players & their opinions count for nothing, one leaves, another arrives.
Nick, you have been replying to questions, but you haven't been answering them. Clearly it doesn't matter what players think, so you'll be pleased to know I'm giving up.
Banning Snakiddy was low too.
PS: Panda Deco was totally different, it was an Apple Fundraiser which SC went along with. This Birthday Event has been hyped up a lot, it's a single Chocolate fountain, that's all, at the end of a regular, boring, weekly event, totally messed up with the reward and the orders. The promised birthday deco only if you send ££££ on buying diamonds. £40 for a single deco?
lol As usual, you and I have vastly different definitions...Quote:
Originally Posted by GladeMaid
Offering a strictly decorative item as a reward for purchasing diamonds doesn't make me feel alienated. It's just a new option. But trying new things? Reacting to customer behavior, and adjusting your methods accordingly to maximize profits? Yeah, I think that's smart business.
As to "discriminating"... Is just offering to sell something discriminating between the rich and the poor now? If I open a lemonade stand, am I a greedy monster because only the rich kids can have lemonade? Diamonds have ALWAYS been available for purchase and used to increase progress. That potential advantage to someone has been there since day one. The decorations come with diamond bundles that are exactly the same price as they have always been (in the US at least).
So, for the life of me, I cannot see how ADDING SOMETHING ADDITIONAL to that transaction is now suddenly discriminating?
Well I hope SC doesn't repeat this fiasco, I think the hype (obtaining deco in an unconventional way) was misleading, surely at the very least one member of the SC team saw the excitement building about what that meant for the players. Speculation about new type of event, something exciting to look forward to, something special... surely someone realized the potential for this to backfire?
Had SC from the beginning said that the items would be attached to a special diamond package deal the outcome would have been considerably different. But NO they let the speculation and expectation build and then dropped the bomb.
Obviously there will be major upset and disappointment at this, how could they not see this?
It's the way it has been handled.
This deco was promoted as part of the Birthday Celebrations [you know, the thing that only happens because of players supporting it]...something that should be fun, inexpensive & INCLUSVE to celebrate another year of the game.
Any other time, sure, offer the incentive of Deco to get people to buy diamonds...why not?! But you don't stand at your own front door demanding people buy balloons, food & drinks from you before entering your house for a party, that you've invited them to, it's just RUDE.
I've just got a 'pop up' diamond offer. £52.99 for 4000. 30% discount. It implies you will get deco, but it doesn't actually say you do.
The difference, and this difference began with the WWF panda, is that you cannot get this additional item unless you spend real money right now. Yes, we've always been able to buy diamond bundles. Yes, many of us are delighted to make donations to charity and get a thankyou gift. The complaints about the panda were not so much that it was only available for a donation as that there were farmers who wanted to get one but couldn't because they were not on iOS devices.Quote:
Originally Posted by CheddarLimbo
Okay, those who can't spend RL currency right now can wait a year for their balloons and piñata. I waited a year in order to get Halloween and Christmas decorations that I couldn't afford the first year that I played. Patience and waiting are part of the game and I have valued it for that. Up until the Great Panda Crisis, everything in Hay Day could be acquired with pixelated game currency (diamonds, coins, vouchers) eventually if you were patient enough. Even items that only appeared randomly through the WoF, gift catalogue and Derby were eventually available to you for pixels in the shop. Example: my little white wagon that I struggled through 6 months of Derbying before finally buying--with diamonds. We moan about how long it takes us to get the random items we want (I finally got the harp in a gift package yesterday), but it's like buying lottery tickets, we eternally live in hope that this time, Alfred will deliver the coveted item. We know it's out there if we wait. In the meantime, we can enjoy whinging in places like the old forum gramophone thread.
The stinger on this (sorry, bees!) is that we all have been drooling over the balloons, piñata and bouncy house on Greg's farm since the update. Yes, there was a warning that some decor would be offered in an unconventional manner (wink, wink). Yes, last year we got one prize for the event, the birthday cake and we get one global prize this year also. We erroneously assumed that at least the balloons would be offered as interim prizes during the global event. After all, that's where the animal balloons were originally introduced: interim prizes during the New Year's event for 2 years running. I had to wait an entire year to complete my collection. That was B.D. (Before Derby).
There are surprises and there are surprises. The sneak peeks lead to wonderful speculation. This was not something that worked out well as a surprise.
Applause!!!! Very well said...and much more succinct than anything I've posted.Quote:
Originally Posted by WhatNotHappy